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Friendly Ford Lincoln
Monroe, MI
136 Reviews
Welcome to Friendly Ford! We're located on Telegraph in Monroe, MI.
Friendly Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to customer service is second to none.
Our Service Center delivers a wide range of services and amenities:
Free coffee and Wi-Fi
Loaner Vehicles
Local Shuttle Service
Clean waiting room - Our entire facility is professionally cleaned
The staff at Friendly Ford follows the CDC guidelines for COVID-19 safety
We strive to make your experience with Friendly Ford a good one - for the life of your vehicle. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place.
Friendly - It's not just a name, it's the way we do business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 136 reviews
June 29, 2020
Service was great! My service adviser was Sean Cover. He did a great job taking care of me. Marty Smock was the technician that worked on my vehicle. He went over and ab My service adviser was Sean Cover. He did a great job taking care of me. Marty Smock was the technician that worked on my vehicle. He went over and above taking care of my car. More
by sheilaj
Employees Worked With
Sean Cover and Marty Smock
June 26, 2020
Great service and amazing cleanliness during covid. Able to fit me in during the pandemic to get The Works. Very friendly and fast service. That’s why i always take my car to get serviced. to fit me in during the pandemic to get The Works. Very friendly and fast service. That’s why i always take my car to get serviced. More
by Kari73_01
Employees Worked With
Tim
June 22, 2020
Great service! Salesman was great and efficient. First time buying a car here and definitely will return. Finance department did a great job at explaining my lease. Thank you!! time buying a car here and definitely will return. Finance department did a great job at explaining my lease. Thank you!! More
by Harris502003
Employees Worked With
Andy Omler
June 03, 2020
Explorer Service the service on our Explorer was competed as promised an the vehicle was washed and clean. i had the Works and the tires replaced. the price of the tir the service on our Explorer was competed as promised an the vehicle was washed and clean. i had the Works and the tires replaced. the price of the tires was competitive. More
by egenbarry
Employees Worked With
DAN ORTIZ
May 29, 2020
Very good Friendly , Helpful , no high pressure . Ryan was very perfesional helped me with the Ford app ! Showed me everything about the car . Did follow up ca Friendly , Helpful , no high pressure . Ryan was very perfesional helped me with the Ford app ! Showed me everything about the car . Did follow up calls . A great experience. And even during the Covina shut down . More
by Kimmduffey
Employees Worked With
Ryan and Kim
May 25, 2020
very helpful with the virus it was tough to get my truck serviced but friendly ford got my truck in and repair in a short time very grateful for that with the virus it was tough to get my truck serviced but friendly ford got my truck in and repair in a short time very grateful for that More
by aljude
Employees Worked With
not sure
May 15, 2020
BAD NEWS I am used to my salesman showing me all the new stuff on my car. I still cannot tell what is installed on this car!! I am used to my salesman showing me all the new stuff on my car. I still cannot tell what is installed on this car!! More
by khmmmm4
Employees Worked With
Andy and staff.
April 12, 2020
friendly ford great customer service, polite listen to what you had to say. was able to get car in when we wanted. quick service. great communication. car was wash great customer service, polite listen to what you had to say. was able to get car in when we wanted. quick service. great communication. car was washed and detailed. very happy More
by bigred381
Employees Worked With
vickey
March 19, 2020
Great experience John G. was a no pressure relaxed type of buying/leasing experience type of guy. He listened to what cars I wanted and price range and kept those thi John G. was a no pressure relaxed type of buying/leasing experience type of guy. He listened to what cars I wanted and price range and kept those things in mind when looking for the proper vehicle. I couldn't decide right away and he was very patient with me throughout the whole process. In the end I ended up with the perfect car and absolutely love it!! More
by kitster1
Employees Worked With
John Goodnough
