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Friendly Ford Lincoln
Monroe, MI
134 Reviews
Welcome to Friendly Ford! We're located on Telegraph in Monroe, MI.
Friendly Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to customer service is second to none.
Our Service Center delivers a wide range of services and amenities:
Free coffee and Wi-Fi
Loaner Vehicles
Local Shuttle Service
Clean waiting room - Our entire facility is professionally cleaned
The staff at Friendly Ford follows the CDC guidelines for COVID-19 safety
We strive to make your experience with Friendly Ford a good one - for the life of your vehicle. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place.
Friendly - It's not just a name, it's the way we do business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 134 reviews
November 25, 2020
Friendly Ford is the only dealership I go to. They have a knowledgeable friendly staff that cares about their customers. I would recommend them to anyone. a knowledgeable friendly staff that cares about their customers. I would recommend them to anyone. More
by chudok
Employees Worked With
Sales and Service Dept
Helpful November 13, 2020
i am just answering this survey to stop being nagged every other day about going to get an oil change. Yes, service was good. What more do you want from me? every other day about going to get an oil change. Yes, service was good. What more do you want from me? More
by angelo_79
Employees Worked With
the dude at service counter
September 22, 2020
Friendly Ford was great to deal with for the purchase of my new F150. I worked with a few different people on the sales floor and they were all great and my new F150. I worked with a few different people on the sales floor and they were all great and More
by rafko4
Employees Worked With
Dave Perry, Blaine Whitlow
August 24, 2020
Dealer is great office staff is great... my salesman sucked really bad rushed us the whole fine . Wouldn’t help us get a fair trade in wouldn’t show us any features on the car or how they worked e maile sucked really bad rushed us the whole fine . Wouldn’t help us get a fair trade in wouldn’t show us any features on the car or how they worked e mailed him for help no response 30 days later... More
by R_srls70
Employees Worked With
Mike very bad salesman sits in front window by the door 🤮🤮🤮
July 28, 2020
Great Dealership I always go to Friendly Ford Lincoln for all of my vehicle needs. I wanted to turn in my 2019 Edge lease and purchase a 2020 Ranger. Mike Drake made I always go to Friendly Ford Lincoln for all of my vehicle needs. I wanted to turn in my 2019 Edge lease and purchase a 2020 Ranger. Mike Drake made it happen. He found the vehicle I wanted on another lot, and had me out of the Edge an into the Ranger in a week. Love my new truck! More
by julie Lanz
Employees Worked With
Mike Drake
July 26, 2020
Oil change & tire rotation I had a scheduled appointment for a oil change & tire rotation. It was completed very timely. The staff was very courteous. I appreciate being able I had a scheduled appointment for a oil change & tire rotation. It was completed very timely. The staff was very courteous. I appreciate being able to schedule an appointment for these services. More
by Vickiewaltz
Employees Worked With
I don’t remember his name.
June 29, 2020
I have purchased cars from Friendly Ford for 30+ years. They are always quick to respond to my needs. They are very helpful in finding you exactly what you want. Friendly Ford has a large enough selecti They are always quick to respond to my needs. They are very helpful in finding you exactly what you want. Friendly Ford has a large enough selection that you can see just about every option and color before you make your selection and order. Thank you Neil and John, I love my new Nautilus. More
by Kris
Employees Worked With
John Goodnough
June 29, 2020
Service was great! My service adviser was Sean Cover. He did a great job taking care of me. Marty Smock was the technician that worked on my vehicle. He went over and ab My service adviser was Sean Cover. He did a great job taking care of me. Marty Smock was the technician that worked on my vehicle. He went over and above taking care of my car. More
by sheilaj
Employees Worked With
Sean Cover and Marty Smock
June 26, 2020
Great service and amazing cleanliness during covid. Able to fit me in during the pandemic to get The Works. Very friendly and fast service. That’s why i always take my car to get serviced. to fit me in during the pandemic to get The Works. Very friendly and fast service. That’s why i always take my car to get serviced. More
by Kari73_01
Employees Worked With
Tim
