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Friendly Ford Lincoln

Monroe, MI

4.8
136 Reviews
Welcome to Friendly Ford! We're located on Telegraph in Monroe, MI. Friendly Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to customer service is second to none. Our Service Center delivers a wide range of services and amenities: Free coffee and Wi-Fi Loaner Vehicles Local Shuttle Service Clean waiting room - Our entire facility is professionally cleaned The staff at Friendly Ford follows the CDC guidelines for COVID-19 safety We strive to make your experience with Friendly Ford a good one - for the life of your vehicle. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place. Friendly - It's not just a name, it's the way we do business!
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2800 N. Telegraph Rd.

Monroe, MI

48162

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Showing 136 reviews

February 11, 2021

We have purchased 5 vehicle from this dealer over the years. We keep coming back because they really care about the customer and attention to detail making sure everything is right the first time. The st More

by ejjp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cant remember his name
January 04, 2021

I had my car less than a month and my side mirrors had an issue. I stopped into the dealer right before closing an asked to schedule an appointment for my car. They immediately looked at my car and were ab More

by Reaume
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager Phil Smith and Craig Rumberger
November 25, 2020

Friendly Ford is the only dealership I go to. They have a knowledgeable friendly staff that cares about their customers. I would recommend them to anyone. More

by chudok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales and Service Dept
November 23, 2020

Very honest salesperson Dave Perry. Will not pressure you into a vehicle you don’t want, and will try to get the best deal possible. More

by neidingerj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Perry
November 13, 2020

i am just answering this survey to stop being nagged every other day about going to get an oil change. Yes, service was good. What more do you want from me? More

by angelo_79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
the dude at service counter
September 22, 2020

Friendly Ford was great to deal with for the purchase of my new F150. I worked with a few different people on the sales floor and they were all great and More

by rafko4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Perry, Blaine Whitlow
August 24, 2020

Dealer is great office staff is great... my salesman sucked really bad rushed us the whole fine . Wouldn’t help us get a fair trade in wouldn’t show us any features on the car or how they worked e maile More

by R_srls70
Recommend Dealer
Yes
Employees Worked With
Mike very bad salesman sits in front window by the door 🤮🤮🤮
July 28, 2020

Great Dealership I always go to Friendly Ford Lincoln for all of my vehicle needs. I wanted to turn in my 2019 Edge lease and purchase a 2020 Ranger. Mike Drake made More

by julie Lanz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Drake
July 26, 2020

Oil change & tire rotation I had a scheduled appointment for a oil change & tire rotation. It was completed very timely. The staff was very courteous. I appreciate being able More

by Vickiewaltz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name.
June 29, 2020

I have purchased cars from Friendly Ford for 30+ years. They are always quick to respond to my needs. They are very helpful in finding you exactly what you want. Friendly Ford has a large enough selecti More

by Kris
Recommend Dealer
Yes
Employees Worked With
John Goodnough
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