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Friendly Ford Lincoln

Monroe, MI

4.8
136 Reviews
Welcome to Friendly Ford! We're located on Telegraph in Monroe, MI. Friendly Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to customer service is second to none. Our Service Center delivers a wide range of services and amenities: Free coffee and Wi-Fi Loaner Vehicles Local Shuttle Service Clean waiting room - Our entire facility is professionally cleaned The staff at Friendly Ford follows the CDC guidelines for COVID-19 safety We strive to make your experience with Friendly Ford a good one - for the life of your vehicle. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place. Friendly - It's not just a name, it's the way we do business!
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2800 N. Telegraph Rd.

Monroe, MI

48162

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Showing 136 reviews

November 05, 2021

I can say with all my years dealing with different dealership. When it say Friendly Ford it means Friendly Ford. Service is great and the people. More

by Jladams80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean cover
September 20, 2021

We wouldn't go anywhere else...we live in Brighton and drive to Monroe! Andy Omler is the best! More

by riling81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Omler
August 09, 2021

In May I called to schedule a recall repair. I was told it would be a 3 month wait for appointment, but the repair was short and they'd try to have it done by end of business day. So, August comes and I dr More

by pamela.laura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager
June 18, 2021

They squeezed me in for a warranty issue and a recall before my vacation. The problem has not came back since my last visit. Thanks More

by Chadwick_406
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil
May 04, 2021

Took great care of my needs and no hi pressure Had what I was looking for. Wife will be back this fall for a new car. More

by mushung53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brown
April 30, 2021

Friendly Ford called me and set up the app. To get my car serviced. They took the car right in and I was in and out of there in less than an hour. More

by Durbinshaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know
April 24, 2021

Service was performed in a timely manner. Service department was very through. Totally satisfied with the service that was performed. Car washed and looked good. More

by redbeard2674
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat
April 10, 2021

Great experiences in buying my last 4 new Ford SUVs. Service dept also provides excellent service. I feel very confident I am getting the best deal possible. More

by harperlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Drake
March 24, 2021

Friendly Ford is a great dealership to work with when purchasing a car. They are courteous, helpful, and accommodating. Our salesperson, Cheryl Hudson, explained all the details to us and answered any qu More

by motyka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Helfrich, Cheryl Hudson
March 16, 2021

My experience with service at Monroe Friendly Ford has always been great. Understand that my salesman, Dave Perry, who has served me for many years has retired. He was always a great help to me. I wil More

by jhd1430
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager
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