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Friendly Ford Lincoln

Monroe, MI

4.8
136 Reviews
Welcome to Friendly Ford! We're located on Telegraph in Monroe, MI. Friendly Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to customer service is second to none. Our Service Center delivers a wide range of services and amenities: Free coffee and Wi-Fi Loaner Vehicles Local Shuttle Service Clean waiting room - Our entire facility is professionally cleaned The staff at Friendly Ford follows the CDC guidelines for COVID-19 safety We strive to make your experience with Friendly Ford a good one - for the life of your vehicle. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place. Friendly - It's not just a name, it's the way we do business!
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2800 N. Telegraph Rd.

Monroe, MI

48162

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Showing 136 reviews

March 30, 2022

# 1 best overall dealership experience for 30 years of buying cars there !! Highly recommend, will be back again and again More

by gpill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Leslie, Neil Helfrich
March 28, 2022

good service and the paperwork done easily. the whole experience was pleasant with no trouble More

by hankieankie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
blaine whitlow
February 17, 2022

Just purchased an Explorer. Joei and Janes made the buying experience quick and easy. They took time to answer all my questions. They made me feel important and I didn’t feel ru More

by Hudson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joei, James
February 03, 2022

Salesman Andy Omler was the most knowledgeable salesman I have ever had. The vehicle was clean and showed us all the details and was able to show how to put down/up the convertible top of our Bronco. Dealers More

by jdunn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Omler
January 26, 2022

The dealership lives up to its name. ( Friendly Ford ) Always friendly and willing to listen to your concerns. More

by Dale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Drake
January 20, 2022

Very good experience as usual. We came in looking for a reliable used vehicle and were taken care of by the team. This is the eighth vehicle new or used we purchased from Friendly Ford and will not go any More

by Huron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Grassi
January 06, 2022

Took my vehicle in for an issue I was having & while they couldn’t figure out that problem, they created other issues in the process of trying to diagnose whatever that was & without a warranty, they said I’ More

by M2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager
January 06, 2022

Since moving to Monroe, Friendly Ford is the closest dealership to us and we have used their service department twice now. They are friendly, knowledgeable and always have our car finished promptly! Gre More

by Big Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
December 13, 2021

I bought my focus brand new from friendly ford in 2015. It had a bad clutch and friendly ford replaced it and every since then my push button start doesn’t work right. I was told the clutch had nothing to More

by kdaniels0620
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can’t remember
December 03, 2021

What can you say in 15 words that is any more than the service is awesome More

by jckc481
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer
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