Friendly Ford Lincoln
Monroe, MI
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Just purchased an Explorer. Joei and Janes made the buying experience quick and easy. They took time to answer all my questions. They made me feel important and I didn’t feel ru Joei and Janes made the buying experience quick and easy. They took time to answer all my questions. They made me feel important and I didn’t feel rushed. More
Salesman Andy Omler was the most knowledgeable salesman I have ever had. The vehicle was clean and showed us all the details and was able to show how to put down/up the convertible top of our Bronco. Dealers have ever had. The vehicle was clean and showed us all the details and was able to show how to put down/up the convertible top of our Bronco. Dealership was clean and paperwork was a breeze to go through. Thank you Friendly! More
Very good experience as usual. We came in looking for a reliable used vehicle and were taken care of by the team. This is the eighth vehicle new or used we purchased from Friendly Ford and will not go any reliable used vehicle and were taken care of by the team. This is the eighth vehicle new or used we purchased from Friendly Ford and will not go anywhere else. Even though there are many Ford dealerships closer, it is well worth the 30 minute drive to go to Friendly Ford. More
Took my vehicle in for an issue I was having & while they couldn’t figure out that problem, they created other issues in the process of trying to diagnose whatever that was & without a warranty, they said I’ couldn’t figure out that problem, they created other issues in the process of trying to diagnose whatever that was & without a warranty, they said I’d have to pay to get the new problem fixed. More
Since moving to Monroe, Friendly Ford is the closest dealership to us and we have used their service department twice now. They are friendly, knowledgeable and always have our car finished promptly! Gre dealership to us and we have used their service department twice now. They are friendly, knowledgeable and always have our car finished promptly! Great Job! More
I bought my focus brand new from friendly ford in 2015. It had a bad clutch and friendly ford replaced it and every since then my push button start doesn’t work right. I was told the clutch had nothing to It had a bad clutch and friendly ford replaced it and every since then my push button start doesn’t work right. I was told the clutch had nothing to do with the push button start but, all I know is the morning I took my car in I pushed the brake and start button and it started immediately like it did from the day I bought it but after the clutch replacement it takes 10 or 15 seconds before it starts having to hold the button in while waiting. The clutch they put in was bad and they had to put in another clutch. I had an oil change there and the kid that pulled my car around drove both of my 18 inch passenger side rims down the cement curb and they said they would take care of the problem. They spray painted them with flat gray paint. I had to make several calls to friendly ford before getting a call back until I made them send off my rims to an outside company and have them done right with clear coat while feeling like a bother the whole time. More