Friendly Ford Lincoln
Monroe, MI
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 136 reviews
Excellent Salesman Blaine was an excellent salesman and very very knowledgeable friendly and professional. Was not pushy at all and got everything done in a timely mann Blaine was an excellent salesman and very very knowledgeable friendly and professional. Was not pushy at all and got everything done in a timely manner couldn't have asked for a better experience. More
Nice to deal with The dealership is conveniently located. The people are pleasant to deal with. The process went smoothly with no surprises and everything was explaine The dealership is conveniently located. The people are pleasant to deal with. The process went smoothly with no surprises and everything was explained very thoroughly. More
I had a pretty good experience in leasing my Ford Escape. I was pretty happy with my new lease at Friendly Ford in Monroe, Mi. I had a great salesperson, who was easy to deal with and had a pretty pleasant e I was pretty happy with my new lease at Friendly Ford in Monroe, Mi. I had a great salesperson, who was easy to deal with and had a pretty pleasant experience. My only flaw I encountered was that I was disappointed with the rebates for the 2020 Ford Escape. I had to go with a 2019. I don't think it was the dealership, though. I think it was Ford's overall. More
Excellent Service Friendly Ford has always provided us with a professional and friendly car buying and service experience. They are a great car dealership to deal with Friendly Ford has always provided us with a professional and friendly car buying and service experience. They are a great car dealership to deal with. More
Lincoln Navigator Service From the call to the service center to having my Lincoln Navigator picked up, serviced, and returned to my home was yes, a rating of five. I plan to c From the call to the service center to having my Lincoln Navigator picked up, serviced, and returned to my home was yes, a rating of five. I plan to continue with your dealership for my next lease or purchase. More
Professional Service Friendly Ford has always provided us with a professional and friendly car buying and service experience. They do what is right for the customer. J Friendly Ford has always provided us with a professional and friendly car buying and service experience. They do what is right for the customer. John & Mary Kuriwchak More
Geat experience Our Saleman Andy always is polite and a real joy to wirk with. He always serves our needs and makes you feel like you're the number priority. All the Our Saleman Andy always is polite and a real joy to wirk with. He always serves our needs and makes you feel like you're the number priority. All the way thru the fiance people it was a great experience More
Treated like Family First the employees at Friendly Ford are our Neighbors in Monroe County and they do treat you like family. I have always been treated like a King by First the employees at Friendly Ford are our Neighbors in Monroe County and they do treat you like family. I have always been treated like a King by Al in the Car Sells, and those service guys do an outstanding job of getting my van serviced. When I need air in tires they put it in for me. Mike S. always washes the inside of my wife's windows on her Edge and she loves him. When ever I leave my van for service, I get a nice ride home from the Service Dept... Great Place. BoBo More
Escape Experience! I am very satisfied with the personal service, and timely manner in which I am treated at Friendly Ford. I had some body repairs done recently they d I am very satisfied with the personal service, and timely manner in which I am treated at Friendly Ford. I had some body repairs done recently they did a beautiful job, couldn't have been more pleased. Employees are very friendly and helpful. More
It was a great experience at Friendly Ford I was a little apprehensive since my sales rep of 20 years retired. I was introduced to Mike who was very patient, over the two months it took to revi I was a little apprehensive since my sales rep of 20 years retired. I was introduced to Mike who was very patient, over the two months it took to review what I wanted. I drove the 4 different vehicles I was interested in and finally narrowed it down to the Edge. We then looked at all the rebates and discounts. Mike had me sign up for their tech class, which I attended and learned from. This gave me another $500.00 off the price. I am retired military and he got me to the sight IDme to get a military discount. All together he helped me get $6,500.00 in discount rebates plus, since ordered the vehicle, another $1,400 in discounts by buying specific packages. Mike was very patient and spent a lot of time going over all the new technology that I really was apprehensive about. He went through all the packages and asked me questions to narrow down what I really needed and wanted. I was very happy and it wasn’t as stressful as I feared. At closing we went through all the warranties and there was no pressure and everything explained to my satisfaction. No pressure to get any plans just information to make a decision. I hadn’t purchased a brand new car since the 80’s. Always bout a car that was 1-3 years old. They made it easy, less stressful with no pressure, and always had time to answer my many questions. More