
Friendly Ford, Inc.
Roselle, IL
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Took care of problem no hassles Service advisor JR got me in and on my way as promised,thank you will recommend, and will return in the future. Thanks again satisfied customer! Service advisor JR got me in and on my way as promised,thank you will recommend, and will return in the future. Thanks again satisfied customer! More
Great Service on Saturday Mornings I called beginning of the week to schedule the 'Works" and arrive at 7am. In and out, within the hour. Always great service and they the records on I called beginning of the week to schedule the 'Works" and arrive at 7am. In and out, within the hour. Always great service and they the records on my 2011 Ford Escape with 138,000 miles. More
Friendly respects my time! I bought my 2015 Explorer Sport from Friendly because they were the ones who were willing to find just the vehicle I wanted for the price I could affo I bought my 2015 Explorer Sport from Friendly because they were the ones who were willing to find just the vehicle I wanted for the price I could afford to pay. I also purchased a 4 year service contract because I intend to keep this car in well-maintained shape. The service organization at Friendly are helping me do just that. I bring the car in usually on my Friday "work from home" day. They get me in, service the car, and get me out in time enough to get home and start my workday. Great service and I don't have to blow my Saturday family time sitting around waiting for routine maintenance to be done. Two thumbs UP!!! More
Friendly, efficient and fast service From start to end everyone was nice and helpful. They knew exactly what to do and took care of the problem. My battery died and they replaced it and g From start to end everyone was nice and helpful. They knew exactly what to do and took care of the problem. My battery died and they replaced it and gave me the much needed works package and also checked my brakes. More
Best service around Had issue with my 2015 Ford F250 Super Duty they fixed it without a problem no questions asked everybody was nice professional Mike Jr and Dan are gre Had issue with my 2015 Ford F250 Super Duty they fixed it without a problem no questions asked everybody was nice professional Mike Jr and Dan are great guys thanks again More
Since before 1997 '97 Explorer - mine, '02 Explorer -wife, '98 Explorer - Son, '?? Mustang - daughter Need I say more? OK at 151K miles and 122K miles they still se '97 Explorer - mine, '02 Explorer -wife, '98 Explorer - Son, '?? Mustang - daughter Need I say more? OK at 151K miles and 122K miles they still service my cars and usually very quickly. More
was very quick the service was quick i had both our cars done one on monday and one on tuesday cathie was service advisor was great as usual thanks the service was quick i had both our cars done one on monday and one on tuesday cathie was service advisor was great as usual thanks More
I keep coming back I have purchased and serviced my last two cars from here. There are places closer to my house, but Friendly Ford is my first choice. I have purchased and serviced my last two cars from here. There are places closer to my house, but Friendly Ford is my first choice. More
Friendly Professional, integrity. I purchased my vehicle here 6 months ago, 2017 Ford Fusion. I had an issue with Debris in the road, the impact was the scratching of a very expens I purchased my vehicle here 6 months ago, 2017 Ford Fusion. I had an issue with Debris in the road, the impact was the scratching of a very expensive rim. Bottom line, Friendly had me drop off the car, anticipating this would be an expenditure. To my surprise upon pick up I was greeted by management and told they had taken care of this. NO CHARGE. Service well my first oil change, was greeted by a team that got me in and off to work in minutes. They texted me soon thereafter with a contact, to assure me they were on point. Work completed, and same friendly team saw me off. Went out of their way to ask about any questions or concerns all the way. Great experience. More
great service Great service always came around with updates on the progress of my car. I always bring my car there for service. Highly recommended thank you Great service always came around with updates on the progress of my car. I always bring my car there for service. Highly recommended thank you More