Friendly Ford, Inc.

I'll Be Back! I simply drove to this dealer, entered the quick lane and warmly greeted by Ms. Fantasia. I asked for the service and inspection promotion, I had no a I simply drove to this dealer, entered the quick lane and warmly greeted by Ms. Fantasia. I asked for the service and inspection promotion, I had no appointment and received immediate attention. The service was completed and a recommended repairs list generated. A consultation by Scott, their service technical adviser followed. I applied my rewards dollars I had accumulated from previous service visits and brought the promotion cost down even lower. The recommendations will be considered and addressed as we are able to accommodate them. Thank you! More

Professional, Friendly, Complete I took my Edge in for routine maintenance and for a recall. I was met promptly at the service door by Dominique when I drove up. She was friendly an I took my Edge in for routine maintenance and for a recall. I was met promptly at the service door by Dominique when I drove up. She was friendly and knowledgeable. I was kept informed of my car's needs by Scott with understandable explainations and the time it would take to complete. I did not feel uncomfortable asking questions and asking for clarifications. I never look forward to needing service just like I don't like to go to the dentist, but Friendly Ford made it a positive experience. More

Best Place for Vehicle Service On 9-10-2016 my 2011 Ford Escape stated running very poorly and a check engine light (wrench) came on. I showed up at Friendly Ford at 7:30am on Monda On 9-10-2016 my 2011 Ford Escape stated running very poorly and a check engine light (wrench) came on. I showed up at Friendly Ford at 7:30am on Monday 9-12-2016 without appointment. Steve Vihnanek checked me in and I explained problem plus I told him I think I need brakes and oil change. I told him I would like to wait and he said no problem. A short time later Kathie Fitzpatrick (Service Advisor) came in and said engine part that broke was under Ford Recall and would be replaced very quickly no charge and she also said I did not need brakes yet and they would check again at next oil change. I was given my car back all fixed in less than 90 minutes. I could not believe this could happen so fast without appointment. I was sure if I went to a different dealer I would be waiting much longer and would also had brakes done because I had asked not because I needed it. I would not take my vehicle to anyone else. Kathie has always taken care of my vehicle and always had my best interests in mind. Best place for service. More

Service Everyone was very nice and professional. Serviced my car in a timely fashion. I will go back to them in the future to service my car. Everyone was very nice and professional. Serviced my car in a timely fashion. I will go back to them in the future to service my car. More

brakes The shop did a great job getting this done in a timely manner. The staff was very friendly and professionally done. Great Job keep up the good work. The shop did a great job getting this done in a timely manner. The staff was very friendly and professionally done. Great Job keep up the good work. More

Low Tire Pressure Service Friendly Ford is very professional. They were able to find the problem with my low tire pressure. I will definitely be back, but hopefully not too s Friendly Ford is very professional. They were able to find the problem with my low tire pressure. I will definitely be back, but hopefully not too soon! More

Excellent Service . Scott went out of his way to assure my needs/requirements were addressed. High quality fast service and excellent pricing. What more could I want? . Scott went out of his way to assure my needs/requirements were addressed. High quality fast service and excellent pricing. What more could I want? More

Excellent Service Friendly Ford lives up to it's name-it's friendly from the moment you step on the lot! I dropped off my car and it was going to be more than a day or Friendly Ford lives up to it's name-it's friendly from the moment you step on the lot! I dropped off my car and it was going to be more than a day or two so Mr. Perez was kind enough to give me a loaner. Ron at the Service Department updated me on what my car needed and how long it would be with a phone call! That was greatly appreciated. More

FRIENDLY MISS QUICK LANE OIL CHANGE FOR PEOPLE LIKE ME WHO DO NOT LIKE TO SIT AROUND FOR AN HOUR BRING IT BACK FOR CUSTOMERS LIKE ME MISS QUICK LANE OIL CHANGE FOR PEOPLE LIKE ME WHO DO NOT LIKE TO SIT AROUND FOR AN HOUR BRING IT BACK FOR CUSTOMERS LIKE ME More

Always dependable service! Love my 2014 Ford Escape Titanium, & totally rely on the professional staff at Friendly Ford to manage the safety of our ride with regular oil changes Love my 2014 Ford Escape Titanium, & totally rely on the professional staff at Friendly Ford to manage the safety of our ride with regular oil changes called 'The Works'! We know when we bring it in, we get a thorough check up on essential mechanical elements crucial for the healthy life of my car & our travels in it! Thanks to Ron Eling for seeing it through & addressing my concerns! More