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Friendly Dodge Chrysler Jeep RAM

Penn Yan, NY

Overview
Reviews
5.0
312 Reviews
Call Dealership (866) 760-5293

2499 State Route 14A

Penn Yan, NY

14527

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By Type

Showing 312 reviews

July 18, 2022

Great customer service! I drove almost 2 hours to get what I wanted! Rodney was great to work with and very knowledgeable! Highly recommend! More

by lauramiller.tu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Miller, Rodney Cole, Joel Schwartz
Report | Print
Aug 10, 2022 -

Friendly Dodge Chrysler Jeep RAM responded

Thank you for the five-star rating and for driving 2 hours to come visit us! We know your time is important and we appreciate you letting us help with your recent car purchase. Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!

July 17, 2022

Very courteous, professional. Friendly and personable. We would recommend dealer to friends and family members More

by Jlarka76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Cole, Joel Schwartz
Report | Print
Aug 10, 2022 -

Friendly Dodge Chrysler Jeep RAM responded

We cannot thank you enough for your wonderful review of Friendly Dodge and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again!

July 15, 2022

the buying experience was great but the communication with the service department needs work its understandable that their busy but when your vehicle needs attention i feel im neglacting my vehicle and s More

by babe2395
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather McGlory
Report | Print
Aug 10, 2022 -

Friendly Dodge Chrysler Jeep RAM responded

Thank you for sharing your concerns, we have shared these comments with our management team for review. In the meanwhile, please feel free to reach out to our Service Manager, Kenny, at (315) 531-8563 to discuss your recent service visit.

June 30, 2022

They are very helpful and get you into a vehicle that fits your budget. Luis Feliciano is very helpful and gets a car in your budget More

by Jessiep92513
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Feliciano
Report | Print
Jul 14, 2022 -

Friendly Dodge Chrysler Jeep RAM responded

Thank you for leaving us this great review! We are very happy to hear that Luis could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!

June 28, 2022

Dave was amazing he is so helpful and always knows how to make me feel like I am making the right decision. More

by Ed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Dunn
Report | Print
Jul 14, 2022 -

Friendly Dodge Chrysler Jeep RAM responded

Thank you for leaving us this great review! We are very happy to hear that Dave could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!

June 22, 2022

Bryan Ryan and Rodney Cole always take great care of me. 6 vehicles in 13 yrs, happy customer! Highly recommend Rodney Cole for sales. Thanks guys! More

by kurtebrockman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Ryan, Rodney Cole
Report | Print
Jul 14, 2022 -

Friendly Dodge Chrysler Jeep RAM responded

Wow, 6 vehicles and 13 years! We can't thank you enough for your continued business and looking forward to helping you with your automotive needs for many more years to come.

June 14, 2022

Rodney was great to work with. Buying a new car is stressful and the staff here at Friendly Dodge Chrysler and Jeep Ram do their best to make it fun and enjoyable. Thanks for the n More

by Colleen.timmons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Cole, Joel Schwartz
Report | Print
Jun 21, 2022 -

Friendly Dodge Chrysler Jeep RAM responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by.

June 03, 2022

This is the 3rd vehicle we have bought from Friendly's. Luis Feliciano was phenomenal. The service department exceeds excellence. Very highly recommend!! More

by breesers20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Feliciano, Anthony Akers
Report | Print
Jun 21, 2022 -

Friendly Dodge Chrysler Jeep RAM responded

Thank you for leaving us this great review! We are very happy to hear that we could provide you with a third car buying experience that was just as good or better as the first two! We also appreciate you letting us know about your experience with our service department. Please come back and see us again in the future with anything else you might need. Take care!

May 25, 2022

Get treated good an good service so keep coming back, otherwise I wouldn’t be her today More

by Kathryn l Wales
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Feliciano
Report | Print
May 27, 2022 -

Kathryn l Wales responded

I appreciate how I am treated when I come here, it's something I haven't always found at other places where I bought cars from. I have even been asked to pay extra to get a owners manual for the vehicle I purchased from some places and other things I knew were not the way it should be

May 31, 2022 -

Friendly Dodge Chrysler Jeep RAM responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

May 19, 2022

Rodney was super friendly and extremely patient with all my questions and took the time to help me get the perfect Jeep!!! This is my second Jeep purchase!! More

by Jaclyn_lyons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Cole
Report | Print
May 31, 2022 -

Friendly Dodge Chrysler Jeep RAM responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

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