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Friendly Dodge Chrysler Jeep RAM

Penn Yan, NY

5.0
317 Reviews

2499 State Route 14A

Penn Yan, NY

14527

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Showing 317 reviews

October 04, 2022

Great salesman Rodney Cole. Very” Friendly” did the dealership proud as well as a satisfied customer. More

by Burdickwdj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Ryan, Rodney Cole
Oct 17, 2022 -

Friendly Dodge Chrysler Jeep RAM responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are satisfied with the overall experience. We look forward to working with you again!

September 19, 2022

Rod Cole is great to work with. Very professional and efficient! He was ready for my pick up appointment and the whole process went very smoothly. More

by Tdillon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Cole, Joel Schwartz
Sep 26, 2022 -

Friendly Dodge Chrysler Jeep RAM responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again!

September 16, 2022

Rodney Cole was excellent with the whole car buying experience. He made sure that I got the vehicle I wanted at the price that I could afford. He made the transaction easy and was very pleasant!!! More

by pracymy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Curtis, Rodney Cole, Joel Schwartz
Sep 26, 2022 -

Friendly Dodge Chrysler Jeep RAM responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!

July 19, 2022

Schedule an appointment today and ask for Luis! Took care of everything I needed with no problems. More

by joseph.delandro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Feliciano
Aug 10, 2022 -

Friendly Dodge Chrysler Jeep RAM responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

July 18, 2022

Buyers beware of this dealership friendly Dodge in Panier New York they do not properly check their certified vehicles I bought a vehicle from their speedometer says 43,000 miles two different dealers have t More

by Flip.6
Customer Service
Recommend Dealer
No
Employees Worked With
Bryan Ryan
Aug 10, 2022 -

Friendly Dodge Chrysler Jeep RAM responded

The behavior you described does not align with our team's values. Above and beyond customer service is what we strive for daily, as well as an honest and transparent experience. We have already been in contact with you regarding the mileage on your truck which is notated correctly on your paperwork and can be verified through the PCM which we have offered to do.

July 18, 2022

Great customer service! I drove almost 2 hours to get what I wanted! Rodney was great to work with and very knowledgeable! Highly recommend! More

by lauramiller.tu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Miller, Rodney Cole, Joel Schwartz
Aug 10, 2022 -

Friendly Dodge Chrysler Jeep RAM responded

Thank you for the five-star rating and for driving 2 hours to come visit us! We know your time is important and we appreciate you letting us help with your recent car purchase. Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!

July 17, 2022

Very courteous, professional. Friendly and personable. We would recommend dealer to friends and family members More

by Jlarka76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Cole, Joel Schwartz
Aug 10, 2022 -

Friendly Dodge Chrysler Jeep RAM responded

We cannot thank you enough for your wonderful review of Friendly Dodge and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again!

July 15, 2022

the buying experience was great but the communication with the service department needs work its understandable that their busy but when your vehicle needs attention i feel im neglacting my vehicle and s More

by babe2395
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather McGlory
Aug 10, 2022 -

Friendly Dodge Chrysler Jeep RAM responded

Thank you for sharing your concerns, we have shared these comments with our management team for review. In the meanwhile, please feel free to reach out to our Service Manager, Kenny, at (315) 531-8563 to discuss your recent service visit.

June 30, 2022

They are very helpful and get you into a vehicle that fits your budget. Luis Feliciano is very helpful and gets a car in your budget More

by Jessiep92513
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Feliciano
Jul 14, 2022 -

Friendly Dodge Chrysler Jeep RAM responded

Thank you for leaving us this great review! We are very happy to hear that Luis could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!

June 28, 2022

Dave was amazing he is so helpful and always knows how to make me feel like I am making the right decision. More

by Ed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Dunn
Jul 14, 2022 -

Friendly Dodge Chrysler Jeep RAM responded

Thank you for leaving us this great review! We are very happy to hear that Dave could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!

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