Friendly Dodge Chrysler Jeep RAM

Friendly Dodge Chrysler Jeep RAM responded

Thank you for your kind words and for choosing us for your vehicle purchase! We're thrilled to hear that Rodney and Anthony provided you with exceptional service and made your experience enjoyable. Your satisfaction is our top priority, and we're grateful for your trust and support. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We wish you all the best, and thank you for being a valued customer!

Friendly Dodge Chrysler Jeep RAM responded

Thank you for your review and for recognizing the exceptional service provided by our salesman Rodney! We're glad to hear that he went above and beyond to accommodate you and your family, even on a holiday weekend. We apologize for any confusion regarding the credit card payment for the down-payment. While we do accept credit card payments, it's important to note that for larger amounts like down-payments, we have a limit of up to $3,000 for credit card transactions. We appreciate your understanding and hope that this information helps clarify the payment options for future customers. We value your feedback and look forward to serving you again in the future.

Friendly Dodge Chrysler Jeep RAM responded

Thank you for sharing your fantastic car buying experience with us! We're delighted to hear that Rodney Cole provided you with amazing service. Going the extra mile and staying late on a holiday weekend truly exemplifies our commitment to customer satisfaction. We're thrilled to have been a part of your best vehicle buying experience ever. Enjoy your new vehicle, and thank you for choosing us! 🚗😊

Ken.sherer responded

Friendly Dodge Chrysler Jeep RAM May 13, 2023 Ken.sherer I wasn’t really ready to trade in my 2015 GMC Sierra. You know, I just thought that I would stop by the Dodge dealership in Penn Yan and browse. I really liked the GMC Canyon Denali, so I thought what the heck. I am just looking. I was in conversation with Carl Miller who walked me through the process. What a nice guy. NO high pressure salesmanship with Carl. We talked at length and found that we had a lot of the same ideas and interests. I would HIGHLY recommend if you are at all interested in trading your current vehicle that you stop at the Dodge dealership in Penn Yan for an easy car buying experience!

Friendly Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your experience with us! We are delighted to hear that Rodney provided you with an amazing, no-pressure experience. We appreciate you making the drive from Buffalo to visit our dealership. Our team at Friendly Auto Group is committed to delivering exceptional service to our customers, and we're thrilled that we met your expectations. Thank you for choosing us, and we look forward to serving you again in the future!

Friendly Dodge Chrysler Jeep RAM responded

Thank you so much for taking the time to leave us a review and for choosing our dealership for your recent purchase. We're thrilled to hear that Cassie provided you with excellent service and made the process smooth and fast for you. We truly appreciate your kind words about Cassie and her work ethic. She is indeed an incredible asset to our team and we're fortunate to have her. We'll make sure to pass along your compliments to her. Thank you again for your feedback and for your recommendation. We look forward to working with you again in the future.

Friendly Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that Cassie, our sales consultant, and our team members in service and finance were friendly and helpful in providing you with excellent service. We pride ourselves on delivering exceptional customer service, and we're glad to hear that we met your expectations. We appreciate your loyalty and look forward to serving you and your referrals in the future.

Friendly Dodge Chrysler Jeep RAM responded

Thank you so much for sharing your positive experience with us and mentioning Rodney Cole! We're thrilled to hear that you've had multiple great experiences with Rodney and that he continues to provide amazing service. We truly value your loyalty and appreciate your business. Thank you for choosing our dealership and we look forward to assisting you with any future vehicle needs!

Friendly Dodge Chrysler Jeep RAM responded

Thank you for sharing your positive experience with us! We're delighted to hear that Dave was able to assist you in finding the perfect vehicle and provided excellent customer service. It's great to hear that he went the extra mile to ensure your 10-year-old had a good experience too! We'll be sure to pass along your kind words to Dave and the rest of our team. If you or anyone you know is looking for top-notch customer service and a great car buying experience, please don't hesitate to visit us again. Thank you for choosing our dealership!

Friendly Dodge Chrysler Jeep RAM responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Dave was able to provide you with a great deal on a new vehicle with minimal due at signing. We take pride in offering our customers the best deals possible, and we're glad to know that we were able to exceed your expectations. Thank you again for choosing us!