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Friendly Dodge Chrysler Jeep RAM

Penn Yan, NY

5.0
312 Reviews

2499 State Route 14A

Penn Yan, NY

14527

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Showing 312 reviews

August 24, 2023

I've been buying from Friendly for 15 years and recently went with my daughter to get a High Tide Wrangler for and also traded for a Jeep 392 myself. Fair trades and little haggling, professionalism, perso More

by Tlwilson189
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Dunn, Heather McGlory, Anthony Akers
Aug 24, 2023 -

Friendly Dodge Chrysler Jeep RAM responded

Thank you so much for your loyal support and for being a valued customer of Friendly for the past 15 years! We're absolutely delighted to hear about your recent experiences with us, especially in helping your daughter get a High Tide Wrangler and trading for a Jeep 392 yourself. It's fantastic to know that our team, especially Dave Dunn, has consistently provided you with fair trades, professionalism, and efficient service. Your trust in us means a lot, and we're committed to maintaining the high standard of service you've come to expect from us. If there's anything else we can do for you, whether it's assistance with your vehicles or any other aspect of your automotive needs, please don't hesitate to reach out. We're looking forward to serving you and your family for many more years to come, and we appreciate the opportunity to be your dealership of choice.

August 23, 2023

Came in for general maintenance on my current ram and while I was waiting Rodney Cole took time to talk to me about my current truck which lead to looking at a 2022 rocky ridge ram 1500. I never thought More

by Spyder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Cole, Heather McGlory
August 02, 2023

I would choose Friendly Dodge Crysler Jeep Ram any day! I worked with Ryan, he was very friendly and he was on top of everything . Very pleased with the vehicle Ryan helped me with! More

by Katie Porter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Girgis
Aug 14, 2023 -

Friendly Dodge Chrysler Jeep RAM responded

Thank you for choosing Friendly Dodge Chrysler Jeep Ram! We're thrilled to hear that you had a positive experience working with Ryan and that you're pleased with the vehicle he helped you with. Our team is committed to providing excellent service and ensuring our customers have a smooth and satisfying car-buying process. If you ever need any assistance or have any questions in the future, please don't hesitate to reach out. We're here to help and look forward to serving you again whenever you need us.

July 31, 2023

Purchasing a car was easy at Friendly Dodge. The process was simple and Ryan Girgis who was my salesperson was professional, knowledgeable and made the truck sale stress-free More

by cheryl.bertram
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Ryan, Sandy Miller, Heather McGlory, Ryan Girgis
Aug 01, 2023 -

Friendly Dodge Chrysler Jeep RAM responded

Thank you for your kind words about your car purchasing experience at Friendly Dodge! We are delighted to hear that the process was easy and stress-free for you. We strive to provide top-notch service, and we're glad Ryan Girgis could assist you professionally and knowledgeably throughout the sale. If you have any further questions or need anything in the future, please feel free to reach out. Enjoy your new truck, and thank you for choosing Friendly Dodge!

July 31, 2023

It's was very clean, organized everyone was very friendly and very helpful find the right vehicle More

by kfuller2016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather McGlory, Ryan Girgis
Aug 01, 2023 -

Friendly Dodge Chrysler Jeep RAM responded

We appreciate your positive feedback about your experience at our dealership! It's wonderful to hear that you found the environment clean and organized, and that our staff was friendly and helpful in assisting you to find the right vehicle. Providing excellent customer service is our priority, and we're thrilled to know that you had a great experience with us. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing us, and we hope you enjoy your new vehicle!

July 29, 2023

Rodney Cole did really good today and I would buy another truck from him the next time I’m in the market!! More

by davesmith5823
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Cole, Heather McGlory, Anthony Akers
Jul 31, 2023 -

davesmith5823 responded

Hello Ronnie, this is Dave Smith. I’m reaching out to you to let you know that the check engine light came on when I drove home I’d really like somebody to take a look at it either. Text me back or call me at 3154475823. thank you and I appreciate it.

Jul 31, 2023 -

Friendly Dodge Chrysler Jeep RAM responded

Hi Dave, thank you for your positive feedback about Rodney Cole! We're delighted to hear that you had a great experience with him, and we appreciate your intention to consider purchasing another truck from him in the future. Our team takes pride in providing top-notch service to our valued customers, and it's wonderful to know that Rodney left such a positive impression on you. Regarding the check engine light, we apologize for any inconvenience it may have caused. Our service team is ready to assist you, and we'll be sure to reach out to you promptly to schedule an appointment and take a look at the issue. Your satisfaction is essential to us, and we'll do everything we can to resolve this matter for you. Please expect a call or text shortly from our service department to coordinate the next steps. Thank you for bringing this to our attention, and we appreciate your understanding. If you have any further questions or concerns, don't hesitate to reach out.

July 25, 2023

Have done a lot to make sure we are happy with purchase and follow up of our new teuck More

by Tazluvr55
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Cole, Heather McGlory, Anthony Akers
Jul 31, 2023 -

Friendly Dodge Chrysler Jeep RAM responded

Thank you for your feedback! We are thrilled to hear that you are happy with your new truck and the efforts we've made to ensure your satisfaction. Our team is committed to providing excellent customer service and ensuring that our customers are pleased with their purchases. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future! Happy driving with your new truck!

June 26, 2023

Thanks Rodney for always coming through for us and helping make my dream of owning a showroom vehicle come true. If you’re looking for a salesman you can trust, see Rodney Cole! More

by Jen Knapp
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rodney Cole, Heather McGlory
Jun 30, 2023 -

Friendly Dodge Chrysler Jeep RAM responded

Thank you for your kind words and recommendation! We're delighted to hear that Rodney provided you with excellent service and helped make your dream of owning a showroom vehicle come true. At our dealership, we prioritize building trust with our customers and ensuring their satisfaction throughout the buying process. Rodney is dedicated to delivering top-notch service, and we're thrilled that he exceeded your expectations. Thank you for choosing us, and we look forward to assisting you with any future automotive needs!

June 16, 2023

Rodney and Anthony salesman's to dream for! It was actually a pleasure spending my money here. If I had more I would spend more! Thank you guys so much! Be blessed! More

by truckinurload
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Cole, Heather McGlory, Anthony Akers
Jun 26, 2023 -

Friendly Dodge Chrysler Jeep RAM responded

Thank you for your kind words and for choosing us for your vehicle purchase! We're thrilled to hear that Rodney and Anthony provided you with exceptional service and made your experience enjoyable. Your satisfaction is our top priority, and we're grateful for your trust and support. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We wish you all the best, and thank you for being a valued customer!

June 05, 2023

Salesman Rodney was AMAZING. I thought they would take credit cards for down-payment but they don't. He agreed to drive to meet us on a holiday weekend and take time away fro More

by Mlusk8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Cole, Heather McGlory
Jun 13, 2023 -

Friendly Dodge Chrysler Jeep RAM responded

Thank you for your review and for recognizing the exceptional service provided by our salesman Rodney! We're glad to hear that he went above and beyond to accommodate you and your family, even on a holiday weekend. We apologize for any confusion regarding the credit card payment for the down-payment. While we do accept credit card payments, it's important to note that for larger amounts like down-payments, we have a limit of up to $3,000 for credit card transactions. We appreciate your understanding and hope that this information helps clarify the payment options for future customers. We value your feedback and look forward to serving you again in the future.

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