
Friendly Dodge Chrysler Jeep RAM
Penn Yan, NY
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Knowledgeable, friendly and trustworthy My experience with Carl Miller and Brian Ryan at Friendly Dodge in Penn Yan, New York was teriffic. He was very knowledgeable, friendly and trustwort My experience with Carl Miller and Brian Ryan at Friendly Dodge in Penn Yan, New York was teriffic. He was very knowledgeable, friendly and trustworthy. I would recommend this dealership to anyone and also to speak with Carl. More
above and beyond It was a very happy and helpful experience. Holly made sure everyone went above and beyond to help us get into the vehicle we wanted. It was a very happy and helpful experience. Holly made sure everyone went above and beyond to help us get into the vehicle we wanted. More
Outstanding Salesperson Joe Curtis Worked with Joe Curtis on the purchase of our 2015 Dodge Durango Citidel -- he was 'down to earth,' very helpful with information about the car and co Worked with Joe Curtis on the purchase of our 2015 Dodge Durango Citidel -- he was 'down to earth,' very helpful with information about the car and contrasting choices, and did not push or press us into the sale. By the end of our car search we felt totally comfortable with our purchase from Friendly Dodge and working with Joe -- absolutely love the car as well!! My wife and I do our research about cars we buy and found Joe to be extremely knowledgeable in adding to what we already knew about the vehicle. He was very polite, patient, and he did not get tired of our questions about the car. My wife and I have purchased many cars from different dealerships and found him to be the best sales representative we've ever dealt with in our 40+ years of car buying. More

Friendly , just like the name ! I recently traded my 2012 Jeep for a 2015 Jeep SRT that was advertised on the internet. Heather U responded to my inquiries promptly and honestly. She I recently traded my 2012 Jeep for a 2015 Jeep SRT that was advertised on the internet. Heather U responded to my inquiries promptly and honestly. She facilitated the deal in a professional manner and with great enthusiasm. She was very knowledgeable on the vehicle's features too. Jacob also did a great job getting me the best interest rate and provided several extended warranty options. All in all a pleasure to do business with Friendly DCJ. More
Awesome experience! This second vehicle I've bought from Carl. He is always very nice, professionally, and friendly. He makes the car buying experience easy and fun. I wi This second vehicle I've bought from Carl. He is always very nice, professionally, and friendly. He makes the car buying experience easy and fun. I will buy all of my future vehicles from Carl. More
Great salesman to work with! Will be back! He took the time to give us multiple choices and did not push us into a car we didn't want!! salesman to work with! Will be back! He took the time to give us multiple choices and did not push us into a car we didn't want!! More
Best buying experience in 20 years This was the 6th vehicle I've purchased in 20 years or so and it was easily the most straightforward, simple, & quick. The sales and finance staff wer This was the 6th vehicle I've purchased in 20 years or so and it was easily the most straightforward, simple, & quick. The sales and finance staff were genuine & personable, not fake. It was worth the 45 minute drive. More
My purchase of a new ram 5500 . Carl Miller was super easy to deal with and always available Also he was very accommodating it was an absolute pleasure to do business here . Carl Miller was super easy to deal with and always available Also he was very accommodating it was an absolute pleasure to do business here More
Friendly subaru? I contacted Heather to help find me a new(used) car. I knew I wanted all wheel drive, but I wanted a sedan rather than an SUV or crossover. Heather t I contacted Heather to help find me a new(used) car. I knew I wanted all wheel drive, but I wanted a sedan rather than an SUV or crossover. Heather took me out to the lot to look at a few sedans that were AWD. She showed me a Dodge Charger and a Chrysler 200, both AWD and well equipped. Although both nice rides, I wasn't sold on either of them. I noticed that friendly didn't only have Chrysler branded cars on their lot, but also a few subaru's. I asked Heather what it would take to get a 2015 or newer Subaru Legacy. She told me she would look around and get back to me. The next day Heather contacted me to let me know she found a 2016 Subaru Legacy, with the same trim I was looking for! I told her it was a go and to have it delivered. Two days later I got a call that the legacy was delivered. I rushed on down to sign all the papers, and another two days later I was leaving the lot in my new Legacy. I was very pleased with heather's determination to make sure I walked out with the car I really wanted. Even though Friendly is a Chrysler branded dealship, they were still able to get me the Subaru I had my eyes set on. I walked on a happy customer that day. Thanks for the great service Heather and the rest of the friendly team that helped me with my new wheels! :) More
They live up to their name Everyone there is friendly and professional. I was very happy with the service from Jordan, a sales associate. The sales manager was also very invol Everyone there is friendly and professional. I was very happy with the service from Jordan, a sales associate. The sales manager was also very involved in my process of trade in and purchase of a used truck. I was introduced to the service manager and have an appointment to go in and have several item repaired at no Charge to me. I would recommend this dealership to family and friends. More