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Friendly Dodge Chrysler Jeep RAM

Penn Yan, NY

5.0
313 Reviews

2499 State Route 14A

Penn Yan, NY

14527

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Showing 313 reviews

August 18, 2020

Had a great buying experience, thanks to Salesman Rodney Cole. There was no pressure. When I decided to make the purchase, he had all of my paperwork ready to go when I got to the facility. I would high More

by TD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Cole
July 20, 2020

excellent experiance Had a great buying experience. Carl Miller went above & beyond to make sure I was getting everything I wanted in my truck even working on his day off, More

by Mike M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony in finance, Carl Miller
June 27, 2020

A +++++ service ! Amazing buying experience with no pressure. Hard working staff backing the vehicle preparation and delivery . Very impressed and will recommend to all !! Thanks FRIENDLY and Daniel M More

by michielsonenterprise
Recommend Dealer
Yes
Employees Worked With
Daniel Monagle Sales Professional
June 17, 2020

Salesman Dan was very knowledgeable about the vehicles and enjoyable to work with, he even stayed late to ensure I left with the vehicle on the same day. There was a great selection of trucks to choose f More

by Bill
Recommend Dealer
Yes
Employees Worked With
Daniel Monagle
May 12, 2020

Dan, Joe and Anthony went above and beyond getting me into the car I wanted. They gave me a great trade in price. They handled Covid 19 very professionally. I am telling everyone! More

by kdresser3
Recommend Dealer
Yes
Employees Worked With
Dan and Anthony, Joe Curtis, Carl Miller
May 08, 2020

Great Service, Fast Turnaround Your new service associate Betsy is a great addition and will be the person I go to for all of my future service needs. Know this service person from More

by taylorbd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betsy
May 05, 2020

2019 Ram 3500 Laramie Longhorn Purchase What i liked about my experience was that from the beginning, I was treated fairly and there was no feeling that I was being pushed into buying the tr More

by bgermain89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Webster, Carl Miller
April 11, 2020

I went to friendly to look at used Ford F-150 limit $29k they really didn’t have what I wanted but they did have a F-250 that was all in total around $50k, It didn’t take much to talk me into it. While I wa More

by charlessurine
Recommend Dealer
No
Employees Worked With
JACOB FRAWLEY, Bryan Ryan
Apr 17, 2020 -

Friendly Dodge Chrysler Jeep RAM responded

Charlessurine, I am truly sorry to hear of your frustration and want you to know we do take this matter very seriously. We want to make this right and will do all in our power to make that happen. Our general manager Bryan was made aware of your concerns and has been in contact with you to remedy this situation. We do not want to leave you dissatisfied, and in fact that is the exact opposite of our goal here. Thank you for taking the time to bring this to our attention and we truly do hope to earn your trust back in any way possible. Regards, Friendly Dodge Team

April 10, 2020

Very happy with the purchase of my Dodge Ram 1500. Great customer service and an excellent buying experience. Thanks Bryan and Mike. You both are true professionals. More

by JY
Recommend Dealer
Yes
Employees Worked With
Michael Webster, Bryan Ryan
March 21, 2020

The name says it all. Bought a 2018 ram from John Carvajal last September. Could not have had a better experience anyway. He above and beyond what a salesman would do. Woul More

by Carl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carvajal
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