Friendly Chevrolet

Poor service dept mgr-failed to follow thru w/criticle req Brought our 2016 Silverado in for oil change/tire rotation on Fri Oct 13, 2017. Made it clear I did NOT want the truck washed to service Express Mgr, Brought our 2016 Silverado in for oil change/tire rotation on Fri Oct 13, 2017. Made it clear I did NOT want the truck washed to service Express Mgr, Adam Bernardini. I also placed a 9x3.5 DO NOT WASH hanger on the shifter. Go figure they ran my truck through there lousy auto car wash and screwed up my recent $300 detail job with the brushes and chemicals left scratces near mirrir and on both tail light and in paint. Tried to pawn off a lousy free alignment hand written on a business card which doesnt cut the cake-why would I ever go back if they can't even honor such a simple request? Service manager Andrew dropped the ball --should have followed through with his takes to make sure it wasnt washed. He didnt even note it on the invoice! Filed a complaint with better business bureau. I had to take a day vacation to redo do my full paint correction all over. Not an easy job to do this large truck not to mention cost of my products used! I Am still very upset at their service dept and await an acceptable resolution. Why should Take all the brunt of their VERY IRRESPONSIBLE service! More

Had us come in to fix a third party warranty, when not open We specified we had struts that needed to be replaced and under the service warranty contract. Spent 2 hours while they inspected only to tell us the We specified we had struts that needed to be replaced and under the service warranty contract. Spent 2 hours while they inspected only to tell us the warranty company was not open on the day they had us come in and we would have to come back another day. More

Very Poor first service experience on a new vehicle When I got my New truck back, 4400 mi, There was oil smudged on the steering wheel and steering column. Quite a bit really. After I staff to clean When I got my New truck back, 4400 mi, There was oil smudged on the steering wheel and steering column. Quite a bit really. After I staff to clean that off and when I got home, I found more oil on the inside of the drivers side door and a small stain on the drivers seat. I think I have that cleaned up now but that display of sloppiness makes me suspect of how well the work was done. Staff was quite disorganized and courtesy was fake. After my complaints, there was now follow up from the service department More

Beyond courteous. Our sales person, Matt Klisch, made sure during our purchase, that we were comfortable and taken care of in a very professional manor. It didn't take Our sales person, Matt Klisch, made sure during our purchase, that we were comfortable and taken care of in a very professional manor. It didn't take long at all and the financing was done. Everything on the vehicle was explained thoroughly and in depth.Hats off to Matt and the entire team that was involved. Love the new truck. More

Excellent experience start to finish. Ronnie Clark was friendly and professional through the entire process. Would do business with him again and recommend him to others. The entire staf Ronnie Clark was friendly and professional through the entire process. Would do business with him again and recommend him to others. The entire staff was friendly and helpful. Thank you for a great experience. By the way we love the Equinox..... More

New Customer Ronnie Clark, Salesperson, and the team at Friendly Chevrolet did a great job on presenting their product and Service. I went back today to have an a Ronnie Clark, Salesperson, and the team at Friendly Chevrolet did a great job on presenting their product and Service. I went back today to have an accessorize added, and that went well also. More

thank u friendly chev drove in with ford escape and drove home with brand new trax and i love my new trax still learning about it. they are the best at what they do. this a drove in with ford escape and drove home with brand new trax and i love my new trax still learning about it. they are the best at what they do. this all happened on sat More

Thank you, Friendly Chevrolet Just purchased a 2015 Corvette Stingray at Friendly Chevrolet. My salesperson, JB (James Barnes) was extremely helpful, responsive and enjoyable to wo Just purchased a 2015 Corvette Stingray at Friendly Chevrolet. My salesperson, JB (James Barnes) was extremely helpful, responsive and enjoyable to work with. The other staff members I worked with there were equally helpful and "friendly"... Thanks, JB, and the rest of the staff at Friendly Chevrolet. We'll be back. More

Oil change took 2 hours! Oil change took over two hours. Once I paid and was told my car was ready I stood waiting for them to wash my car another 15 minutes. Will be finding Oil change took over two hours. Once I paid and was told my car was ready I stood waiting for them to wash my car another 15 minutes. Will be finding a new dealership. More

Went looking and bought a new 2017 Equinox last week! I was checking out the Equinox's in their lot and Ronnie Clark assisted me and my son find the vehicle that had everything I wanted. Eric Kohler was I was checking out the Equinox's in their lot and Ronnie Clark assisted me and my son find the vehicle that had everything I wanted. Eric Kohler was helpful with processing the paperwork. Ronnie took the time to explain the features of my new Equinox and give me a tour and meet some of the guys in the Service Department. My only complaint was that I was not able to negotiate the price, but then I haven't purchased a vehicle for 13 years and times have changed. More