Friendly Chevrolet

We bought a used Hyundai from this dealer, they offer a friendly Chevrolet bumper to bumper warranty which includes wearable parts. We also paid to extended the next year. We have one bad tire on this vehi friendly Chevrolet bumper to bumper warranty which includes wearable parts. We also paid to extended the next year. We have one bad tire on this vehicle, 3/32 of an inch, the other three are at 5/32 of an inch. Hyundai States right in their manual it is not recommended to replace only one or two tires as this could damage the drivetrain. They will only replace one tire and charge me for the other three. Not very friendly of a warranty. We should have known when we bought the vehicle, the salesperson knew absolutely nothing about the car, fortunately I did. Do not recommend shopping here More

Just purchased my forth Friendly Chev Silverado.Kiowa Hawkins helped me make a good choice without pressuring me! All departments have treated me well in the past! Hawkins helped me make a good choice without pressuring me! All departments have treated me well in the past! More

Make sure you get everything in writing. I had asked for new tires as part of the sale. They said yes until they then told me it was in my best interest to wait for the nice care. The tread is now to the we new tires as part of the sale. They said yes until they then told me it was in my best interest to wait for the nice care. The tread is now to the wear strips but they still won’t replace them. I guess you have to get towed in by the cops or be in the ditch for them to replace them. Slick sales no follow through. More

Excellent used vehicle at an excellent price. The description of the vehicle was accurate and not misrepresented. Jeff called back very quickly after I submitted my interest online. He explained the description of the vehicle was accurate and not misrepresented. Jeff called back very quickly after I submitted my interest online. He explained the vehicle’s condition and that he would hold it for me when we started our drive as we had to drive 2.5 hours to get to dealership. We have been looking for weeks for a vehicle and had previously test driven other used cars at other dealerships that were overpriced and in poor condition. We bought a 2008 Ford Edge from Friendly Chev as the first vehicle for our son. It is extremely clean, mechanically sound and even had new tires. Very happy with our purchase and Jeff was great to work with. Wouldn’t hesitate to do business again with Friendly Chev in Fridley! More

Had a vehicle in for service and friendly chev returned our vehicle with damage. Also the loaner cars are not free they will find a way to charge you. our vehicle with damage. Also the loaner cars are not free they will find a way to charge you. More

Blew off a "cash" full price deal. Accepted on one day then pulled the deal the next morning. Less money in it for them unless they sell us their financing, insurance, warranty and accessories. DO NOT s then pulled the deal the next morning. Less money in it for them unless they sell us their financing, insurance, warranty and accessories. DO NOT shop here. They will disrespect you and your time. By the way...not so "friendly". Poor business ethics and practices. More

We recently purchased a Chevy Equinox from Friendly Chevrolet. The salesman, Dion Kennedy, was competent, personable, and focused on meeting our needs, not just making a sale. Everyone we dealt with in Chevrolet. The salesman, Dion Kennedy, was competent, personable, and focused on meeting our needs, not just making a sale. Everyone we dealt with in the process was professional and helpful. We drove over 100 miles to do business here, and we were able to handle many of the details over the phone, so that we knew what we were going to buy. We are very pleased with the transaction and the product; and we'll definitely go back when it is time to buy another car. - Dale and Lida More

I was super excited and comfortable to have done business with this Chevy after the great things I’d heard from family- unfortunately that didn’t last long. My car started having issues only a month after pu with this Chevy after the great things I’d heard from family- unfortunately that didn’t last long. My car started having issues only a month after purchase (I did not purchase a warranty and I made sure to mention that in communications, but a MONTH? There should have a limited warranty or SOMETHING) - I’d waited about two months to report anything because I wasn’t sure the severity or if I could do without help. 3 months later I contact Chevy after being told my problems could be from my transmission (it was never a for sure answer during this process but I wanted to make sure I could get things sorted before the problem got worse because that shouldn’t even be suggested with such a new car). Seeing as my car is a 2015 with 50,000 miles I was sure that’s not possible. No one could figure out was wrong elsewhere so of course I brought it where I bought it and got no help. I was told nothing could be done over the phone either... that is until I say we’re not doing business here anymore; then I get the response I shouldve gotten from the get go. I try to be understanding of the job but this just doesn’t sit right with me and I’m growing more and more frustrated because I was so excited initially. My first sign to turn away should have been when I was told “we don’t specialize in these cars so we cannot certify them.” The people were nice so I’m very disappointed in the ethics given it doesn’t seem they care to help their customers unless there’s something on the line for them. After finally getting somewhere, we exchange numerous calls and emails only to have my last call not returned. As my problems persist I’m certain I did not cause all of this in my short time owning the vehicle and will never buy from here again. I hope others can learn from this. More

Friendly Chevrolet is the reason there are 2 new Fords in the garage. An F-150 and a Explorer. So in all honesty I'm kind of glad my wife and I bought a suv brand new from them, then recieved absolute crap the garage. An F-150 and a Explorer. So in all honesty I'm kind of glad my wife and I bought a suv brand new from them, then recieved absolute crap work for her vehicle for warranty work, treated us like we were idiots, had the nerve to tell my wife that a timing chain was routine maintenance. Not a timing belt, a timing chain that should be the life of the motor. Went out at 87k mile and at 110k. First time it went out they replaced it. They said it was under warranty. When she went to pick it up they told her it was $2k. Manager said she needed to pay it or she can't pick up her vehicle. Second time it went out they wouldn't even warranty there own work. It was time for a new vehicle anyways but they still wouldn't touch it. So back to why I'm happy this all happened is that I love both our Fords. Was always a gm guy until I went to friendly Chevrolet. Wife couldn't believe when I drove home one day in a brand new f-150. Traded my Silverado in. That same day we traded her equinox in for a new explorer. How absolutely crappy this dealership is drove my wife and I completely away from Chevrolet/GM vehicles all together. If you're persistent on getting a gm, go to Miller Chev. They actually helped us out and gave us the timing chain kit for cost. They were going to do the work for cost also but decided to do it myself. I would've bought from Miller but with friendly chev along with other reasons I started to hate gm vehicles I just decided to part ways completely. My brother almost bought a brand new 3500 from them this summer. I'm glad he called and asked my opinion. He's now very happy with his Cummins diesel. I will bash this dealership as much as I can for what they did to us and every sale I can get these people to loose will help me sleep better. More

We wish to thank Robert Robinson for his friendly and nonpressuring attention to what we were looking for. He found us the Trax, a very clean good looking car. nonpressuring attention to what we were looking for. He found us the Trax, a very clean good looking car. More