Friendly Chevrolet
Fridley, MN
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I came into the dealership with a pre-approval letter, but I was having a hard time finding a car that fit into the parameters of the loan requirements. Eric had actually suggested a lease, in reality I d but I was having a hard time finding a car that fit into the parameters of the loan requirements. Eric had actually suggested a lease, in reality I didn't think we could make that happen. Well they did, I was able to lease a brand new 2014 Chevy Cruze. Finance worked hard to get the approval with the payments I was looking for. I would definitely recommend More
Mike swords helped us get the perfect vehicle. I would recommend going to him anyday. Thank you for the service and going out of your way to make sure we got what we were looking for. recommend going to him anyday. Thank you for the service and going out of your way to make sure we got what we were looking for. More
We stopped into Friendly Chev after experiencing poor customer service at another dealership down the road. When we walked into Friendly it was nearly 7:30p. We weren't sure if it was too late too look a customer service at another dealership down the road. When we walked into Friendly it was nearly 7:30p. We weren't sure if it was too late too look at cars, but we saw people in the store and thought we'd give it a try. As we walked in there were many salesmen sitting around but no one got up immediately to greet us. A few seconds later, EJ calmly walked up to us and asked if we had been helped yet. It was a relief to meet a salesman who wanted to actually help us!! Less than an hour later we had our dream SUV (Champagne colored Tahoe) test driven and the financial guy was searching for the best interest rate. We have below average credit but they were able to find us a decent loan and interest rate! EJ is a "diamond in the rough" in the car world. He's patient, considerate, and really funny. We left the same night with our new Tahoe! When we came back the next day to wrap up the financial piece EJ was working with two other couples but still had time to say hello and help us get a working key FOB. Overall, we were very pleased with our experience and EJ helped make the experience quick and stress-free. Friendly Chev is lucky to have him on their team. Thanks, EJ! More
I appreciate the time and hard work that Chris Levister did to help me get into my new car. He made sure my needs were met and that I felt good about my purchase. He did not pressure me into buying, which did to help me get into my new car. He made sure my needs were met and that I felt good about my purchase. He did not pressure me into buying, which was a good feeling to finally have since a lot of salesman do that. I will be recommending family and friends to go see him for their next new vehicle. More
I went to this dealership to check out a 06 Honda Civic. I called in to make sure they still had this vehicle available. The guy on the phone was very useful and answered all the questions I had, then offe I called in to make sure they still had this vehicle available. The guy on the phone was very useful and answered all the questions I had, then offered to have someone call me back with more details about the car. I declined and said I will be heading there to test drive the car anyway. He said to ask for Dana when I got there. Upon arrival, Dana was already at the door waiting to greet me. Immediately, it already felt like home. Dana was very knowledgeable and he made it very comfortable to talk to in regard to any questions or concerns I had about the vehicle. After he scanned my driver's license, I took the car out for a test drive. Hopped on 610 and drove for a while to see how the engine would run, how smooth the ride would be, and how it handled. Although it wasn't the color I wanted, I was set on getting this vehicle. Dana did not pressure me at all to buy this vehicle, instead he was very helpful and mainly focused on what I wanted. He helped me through the whole process of getting it financed and I drove away with a newly used civic the same day. The car was on empty, so I asked Dana if he could put some gas on there, and he did it! Overall, it was a good buying experience. This is my second time buying a car, and it was a much better experience than the first. My first time experience was at a random small used-car lot near ham lake, and the finance guy tried to add a bunch of fees onto my loan and somehow it ended up being 2000-3000$ more without even telling me, he just told me to sign here.. and sign here.. and sign here.. until i noticed and told him I don't want that extra stuff on there. he was kept asking me "are you sure you don't want that?" My sister is a loan officer for a big bank and she told me to deny all the additional stuff and if I really wanted the extra warranty on the loan, she could get it for me for much much much cheaper. So the guy had to re-run my credit checks again and that eventually led to another hard inquiry on my credit.... which makes your credit go down. Also, when they say you can run as much credits checks as you want within a certain time period.... they're lying... big time. I had 5-6 credit checks as I was a first time buyer... and my credit score dropped dramatically... Know how much you can get, and when you find the car you want... do the credit check. More
Dana pitann helped me purchase my vehicle and he was awesome! Friendly not pushy great salesman. I went to at least 20 different dealers and he was by far the most professional and courteous. awesome! Friendly not pushy great salesman. I went to at least 20 different dealers and he was by far the most professional and courteous. More
The wife purchased an Equinox from this dealership a couple of years ago, and has always had great service -- which is important. An unnamed dealership tried the ole "you need this $700 bogus repair th couple of years ago, and has always had great service -- which is important. An unnamed dealership tried the ole "you need this $700 bogus repair that isn't under warranty" trick on her on the previous vehicle. Yep, we won't be back there. When it came time to upgrade my vehicle, we tracked down Wally on a busy Saturday afternoon. Considering new, but found a pre-owned truck that worked out. In and out of the car dealership in three hours, that included a test drive on my trade in vehicle. Still enough time for a beer on a Saturday afternoon which we all know is more fun than the car dealership. The team worked great together. Brian pulled the paperwork together while Jake went over the possible accessory options. By the time I had my gear pulled out of my old truck, the paperwork was done and we were out the door with a new truck a few minutes later. Highly recommended dealer and service department even if you bought your Chevy somewhere else. You might want to give them a try. More
We left this dealership feeling like we would never go anywhere else to buy a vehicle. Our salesman, Dana Pitann went above and beyond to exceed all of our expectations. We could tell right away how muc anywhere else to buy a vehicle. Our salesman, Dana Pitann went above and beyond to exceed all of our expectations. We could tell right away how much he loved his job. He was so friendly, and we had a lot in common with him; it was like we were talking to a long time friend instead of a car salesman. He was not in a hurry to get rid of us, and when we realized that there was only one key that came with our car, Dana took the time to seek out other key fobs that would work, so at least if our son accidentally locked his keys in the car, he could still get in it. Our whole experience was a pleasant one. We felt like Dana would have done anything for us. We went several other places to look at '05 Chevy Impalas for our son. Friendly Chevrolet had the best car out of all of them for the money. For being 9 nine years old, this car looked like brand new! Excellent, excellent experience. We will be back for sure the next time we need a car. Keep up the incredible work!!! More
I was greeted by Dana Pitann right away when entering the Bargain Lot. I was in to look at a recently listed 2005 Silverado, but also saw they had a 2003 in my price range. The newly listed one was in the Bargain Lot. I was in to look at a recently listed 2005 Silverado, but also saw they had a 2003 in my price range. The newly listed one was in the shop for the routine inspection/repair. The mechanic working on it asked if we wanted to test it out before he started any work, this was great because this is the one I really wanted to look at. I was here on my birthday just to test drive and see if there would be something of interest. I couldn't pass this deal up and bought this truck because the buying experience went very well, and I will certainly recommend Friendly Chevrolet in the future. Dana did a great job in identifying a vehicle which perfectly met my needs. Thanks again Jason Mosley More
My overall experience was ok, But i should have known better than to buy a truck with high miles 244,00, as I said to Dana after the fact (about two weeks after purchase), you as a dealer should look at better than to buy a truck with high miles 244,00, as I said to Dana after the fact (about two weeks after purchase), you as a dealer should look at vehicles a bit closer before putting on the lot, the rear calipers were frozen and junk, front wheels bearings and brake pads were junk, and since the purchase, the rear end self destucted (plenty of oil in it) just simply wore out to the point the spider gear pin broke and took out the ring and pinion, after fixing that and test driving, after taking with Gene your service Manager, the transmission has now failed (no second gear or reverse) It is very disappointing that a customer spends 2600.00 for a basically winter beater and all this mayhem with it costs a ton of money. Now i have a vehicle that is not worth a hill of beans, not worth putting 2200.00 in a transmission in. Thanks for the junk lawn ornament i now have. Sincerly Bryan J Saiko More