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Friendly Chevrolet
Fridley, MN
311 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 311 reviews
September 12, 2014
Supreme Customer Service I recently worked with Chris on the lease of a new Cruze for my mother that was the smoothest, steamlined process i have ever experienced. 20 days lat I recently worked with Chris on the lease of a new Cruze for my mother that was the smoothest, steamlined process i have ever experienced. 20 days later, my wife and i decided to trade our vehicles in for a new SUV. As in the prior transaction, Chris provided so much knowledge and expertise about our vehicle of choice, its like he studied the vehicle specs. Not only was he knowledgeable, he was very customer oriented and was concerned about what was best for us - what a great sales person! We found the Traverse we were looking for, got a great price for our trade-ins and never felt we were being cheated like some dealership do. GREAT job Chris! Great job Friendly Chev, this is what will set you apart from the others. I highly recommend working with the great folks here, from sales to finance, they were all wonderful. We are very satisfied with our new Traverse and team at Friendly. Will do all our business here from this point forward! Bill More
by bbackstrom
Employees Worked With
Dave Norlander, Jeremy Anderson, Dion Kennedy, Chris Taylor
August 23, 2014
7 cars/trucks and counting. We have purchased/lease at lease 6 cars/trucks over the last 12 years and have always had great service at Friendly Chevrolet. I have all of our serv We have purchased/lease at lease 6 cars/trucks over the last 12 years and have always had great service at Friendly Chevrolet. I have all of our service done though the Friendly Service Department. More
by tbergen1
Employees Worked With
Jeremy Anderson, Tom Bertsch, Haris Mujdzic, Chris Taylor, Michael Tidd
July 30, 2014
Chris Taylor.......He's the man We received the BEST buying experience from Freindly Chevrolet. Our salesman Chris Taylor was very very helpful, and found us a truck that best fits We received the BEST buying experience from Freindly Chevrolet. Our salesman Chris Taylor was very very helpful, and found us a truck that best fits our needs. More
by paul.huntington
Employees Worked With
Chris Taylor
July 28, 2014
Great Experience with Friendly Chevrolet Wow, what an experience! My family was recommended to work with Rob Owens and from that first phone call, I knew it would be a great relationship. He Wow, what an experience! My family was recommended to work with Rob Owens and from that first phone call, I knew it would be a great relationship. He set us up with Jimmy Rowe, who took us through all of the features on the used Traverse cars we were interested in. We had the kids in tow and he was knowledgeable, enthusiastic, and pretty awesome with helping us find the right one. I got a great deal for my trade, thanks to Rob, and working with the finance department was painless, efficient and very easy. Less than three hours later I was driving away in my brand new Chevy. I couldn't be happier, and I've never had a car experience like this before. Just hoping to continue the great relationship established and they will have me as a lifelong customer! More
by Rachel Arndt
Employees Worked With
Rob Owens, Jimmy Rowe
July 26, 2014
Not willing to see whats wrong with my Truck! I love Friendly chev but lately they have been treating us like crap! Our 2010 Chevy Silverado 1500 5.3l Vortec has been blowing white smoke at startu I love Friendly chev but lately they have been treating us like crap! Our 2010 Chevy Silverado 1500 5.3l Vortec has been blowing white smoke at startup ever since 49,000 miles. Now its at 51,000 miles and still blows white smoke at startup. It only does it 25% of the time but when this first happened we checked the oil level and it was really low. Not sure exactly how low but it needed oil bad. The truck has also had a bad smell coming from the exhaust ever since 49,000 miles. Next time I go here I am probably going to throw a fit because they want us to do some kind of oil consumption test, and during the testing it never blew or consumed oil. One more thing to add is when every time I start the truck and it blows white smoke the engine ticks very loudly. I just hope someone could actually inspect our engine next time we visit! More
by Dylan Bendel
Employees Worked With
Mark Czajkowski
June 25, 2014
Awesome experience We looked online for a new truck to seat six. Chris Taylor called us back right away and helped us find what we wanted and at a reasonable price. I ha We looked online for a new truck to seat six. Chris Taylor called us back right away and helped us find what we wanted and at a reasonable price. I have never liked going to a dealership to buy anything but Chris made it an enjoyable experience!! We love the new truck and will go back to Friendly Chev for are future vehicle purchases! More
by Tjgarvey
Employees Worked With
Chris Taylor, Chris Taylor
June 18, 2014
Great First Time Buyer Experience. It was my first time buying a car and Jeff did a great job on finding the car that I wanted. He found the car that also fit my needs; price, color, sa It was my first time buying a car and Jeff did a great job on finding the car that I wanted. He found the car that also fit my needs; price, color, safety and style. He clearly explained the warranties to me. Overall it was a great experience and I would go back to him again. More
by foxmntc
Employees Worked With
Jeff Fox
June 02, 2014
They don't care about the customer! I was in this morning at 6:30 to drop off the car for a recall on the infamous Ignition Switch. I picked up at 4:45. Date, June 2, 2014. I have left I was in this morning at 6:30 to drop off the car for a recall on the infamous Ignition Switch. I picked up at 4:45. Date, June 2, 2014. I have left messages with both the service manager and general; manager. While I am certain the work was done satisfactorily, friendly customer service is not part of the plan at this place. When I picked up my vehicle, I asked where the key was I dropped it off with. Apparently, we get new keys and they are required to discard the old ones. I wanted my old key back because I just had it made the day before, after waiting a few months for the Home Depot to have a blank, because I am supposed to use the key without a key ring attached. My answer has been to keep the key in the car and use another one to unlock the doors with. The whole process has been a pain, and has caused some problems as other family members have needed the car. Basically, I've been locked out a few times! Anyhow, I did not really have a problem with the key so much as the person who checked me out (the young lady cashier), who said, I don;t know. I just do this here. There was no offer to get a service person to discuss the work that was done, or any direction about where to ask. This young lady has a severe case of "I don't give a crapidous," which she may or may not be aware of. Regardless, it was first and last visit to Friendly Chevrolet. It may very well be a great place, but I am not aware of it, nor was I made aware of it when I was there. Most customers just want all of their questions answered respectfully before they complete their transaction, with perhaps a friendly "see you next time" attitude. This pretty much felt like because it was a recall, I was a burden to them and treated accordingly. I guess they save the friendly service for the paying customers. Thus the name, "Friendly Chevrolet" does not fit them well. What they do not realize is that one bad experience may be returned many times over if I never go there again for real service, or recommend them to anyone. Like I said, I am certain the work was done satisfactorily, though only time will tell. More
by ssabc
Employees Worked With
Didn't get the name, but she was the only cashier on duty.
May 30, 2014
Friendly Jimmy Rowe was great. Answered every question, very friendly. Every one on staff was friendly knowledgeable, made it very easy to purchase a new car. Jimmy Rowe was great. Answered every question, very friendly. Every one on staff was friendly knowledgeable, made it very easy to purchase a new car. More
by dp612
Employees Worked With
Jimmy Rowe
May 22, 2014
Terrific I had been shopping for a car-Camaro or Challenger- for a few of months. I had made my mine up that I like the Camaro better. I had visited a couple I had been shopping for a car-Camaro or Challenger- for a few of months. I had made my mine up that I like the Camaro better. I had visited a couple of other dealers. They were pushy and would not show me the performance Camaro I wanted. When I stopped at Friendly Chev, they had a couple of Camaros on the lot. I was able to snoop around a little then Jimmy came out and talked to me. I had thought about waiting until June to buy a car, but he said 'why wait'. It was exactly what I needed to hear. Jimmy stayed late to help me and I drove off the lot in a brand new Camaro that night. It was exactly the car I wanted/needed. I had recommended Jimmy and Friendly Chev to a couple of my friends that are looking at vehicles. When I need a different vehicle, I will drive back to Friendly Chev! Jimmy showed me 'around' the car and I a still learning my way around the rest of the car. I am having a lot of fun in my car. More
by kleehane
Employees Worked With
Jimmy Rowe
