Back

Friendly Chevrolet

Fridley, MN

3.7
312 Reviews

7501 Hwy 65 NE

Fridley, MN

55432

Directions

By Type

Showing 312 reviews

September 19, 2014

NOT GOOD From the "Internet Sales" I was working with a woman who passed me on to Wally Johnson, who was swamped and took 4 days and way too much of MY time, t More

by YahooMosley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wally Johnson
Sep 22, 2014 -

Friendly Chevrolet responded

I would like to sincerely apologize for your negative experience at the dealership. We appreciate your honest feedback, as it helps us grow as a dealership. I would appreciate the time to speak with personally regarding this matter. Please contact me at your earliest convenience. I hope to hear from you. Best Regards, Patrick Johnson, General Manager 763.786.6100 patrickjohnson@friendlychev.com

September 12, 2014

Supreme Customer Service I recently worked with Chris on the lease of a new Cruze for my mother that was the smoothest, steamlined process i have ever experienced. 20 days lat More

by bbackstrom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Norlander, Jeremy Anderson, Dion Kennedy, Chris Taylor
Sep 15, 2014 -

Friendly Chevrolet responded

Thank you for taking the time to leave this 5-star review, William! It's wonderful to hear that Chris provided you with such a wonderful experience! We work hard to provide our customers with the utmost respect and professionalism. Congratulations on your new Traverse! Best, Patrick Johnson | General Manager

August 23, 2014

7 cars/trucks and counting. We have purchased/lease at lease 6 cars/trucks over the last 12 years and have always had great service at Friendly Chevrolet. I have all of our serv More

by tbergen1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson, Tom Bertsch, Haris Mujdzic, Chris Taylor, Michael Tidd
Aug 25, 2014 -

Friendly Chevrolet responded

First I would like to thank you for your loyalty to our dealership. Secondly, thanks for taking the time to write this review. All of the employees appreciate your loyalty to our dealership.We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have questions, and we’ll continue to provide great service. Take care! Patrick Johnson | General Manager

July 30, 2014

Chris Taylor.......He's the man We received the BEST buying experience from Freindly Chevrolet. Our salesman Chris Taylor was very very helpful, and found us a truck that best fits More

by paul.huntington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Taylor
Jul 31, 2014 -

Friendly Chevrolet responded

Congratulations on your truck, Paul! We are glad to hear that Chris was very helpful in finding the perfect vehicle for you. Thanks for choosing Friendly Chevrolet as your dealer! Sincerely, Patrick Johnson | General Manager

July 28, 2014

Great Experience with Friendly Chevrolet Wow, what an experience! My family was recommended to work with Rob Owens and from that first phone call, I knew it would be a great relationship. He More

by Rachel Arndt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Owens, Jimmy Rowe
Jul 29, 2014 -

Friendly Chevrolet responded

Rachel, we love hearing about customers that have a great experience at Friendly Chevrolet, and we are glad you are one of them! We know that buying a car is an important decision, and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new Chevrolet Traverse. Happy driving! Regards, Patrick Johnson | General Manager

July 26, 2014

Not willing to see whats wrong with my Truck! I love Friendly chev but lately they have been treating us like crap! Our 2010 Chevy Silverado 1500 5.3l Vortec has been blowing white smoke at startu More

by Dylan Bendel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Czajkowski
Jul 26, 2014 -

Dylan Bendel responded

I wasn't sure what all the employers names were

Jul 28, 2014 -

Friendly Chevrolet responded

Thank you for your feedback. We would like to extend our most sincere apologies for your experience with your 2010 Chevrolet Silverado at Friendly Chevrolet. We strive for 100% customer satisfaction, and we’re sorry to hear that your recent service visit did not meet your expectations. Your feedback will help us ensure that this experience doesn’t happen again, and we would like the opportunity to resolve this matter to your satisfaction. Please contact me so we can discuss options with you. Sincerely, Patrick Johnson | General Manager 763.786.6100 | patrickjohnson@friendlychev.com

June 25, 2014

Awesome experience We looked online for a new truck to seat six. Chris Taylor called us back right away and helped us find what we wanted and at a reasonable price. I ha More

by Tjgarvey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Taylor, Chris Taylor
Jun 26, 2014 -

Friendly Chevrolet responded

Congratulations on your new truck and thank you for putting your trust in Friendly Chevrolet Fridley. We are committed to providing excellent customer service in all areas of our dealership and we are delighted to know you drove away a happy customer. I’m happy to hear that Chris was able to help find the perfect car for you and made your experience a positive one. We look forward to seeing you again in the future. Kind regards, Brian Taylor - General Sales Manager

June 18, 2014

Great First Time Buyer Experience. It was my first time buying a car and Jeff did a great job on finding the car that I wanted. He found the car that also fit my needs; price, color, sa More

by foxmntc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Fox
Jun 19, 2014 -

Friendly Chevrolet responded

Thanks so much for taking the time to write this review! Jeff is great with people and focuses on what the customers’ needs are. He will be pleased to hear about your positive experience. If you have any questions about your car, please come back in to visit. Also, check our Facebook and Twitter pages to stay connected with local events and special promotions. Happy driving! Brian Taylor | General Sales Manager

June 02, 2014

They don't care about the customer! I was in this morning at 6:30 to drop off the car for a recall on the infamous Ignition Switch. I picked up at 4:45. Date, June 2, 2014. I have left More

by ssabc
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Didn't get the name, but she was the only cashier on duty.
May 30, 2014

Friendly Jimmy Rowe was great. Answered every question, very friendly. Every one on staff was friendly knowledgeable, made it very easy to purchase a new car. More

by dp612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Rowe
Jun 02, 2014 -

Friendly Chevrolet responded

Thanks for this great review! Jimmy truly knows his stuff. We make sure that all of our employees are knowledgeable and courteous, and he will be glad to hear you were able to perceive that. Feel free to come back and visit if you have any further needs. Also, check out our Facebook and Twitter for special deals. Have fun driving your new vehicle! Brian Taylor | General Sales Manager

...
20
...