Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Friendly Chevrolet
Fridley, MN
314 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 314 reviews
April 06, 2017
It was a very good experience. I retired almost a year ago and my wife thought it was time for a retirement present. So I started checking on the web on multiple dealers and we deci I retired almost a year ago and my wife thought it was time for a retirement present. So I started checking on the web on multiple dealers and we decided to come back to Friendly Chev. They have a nice inventory of new Silverado's. Steve Ficken was good to work with and all the associates involved. Too many names to remember. They all are great to work with. This is my second vehicle from Friendly. Would recommend. Tim/Isanti MN More
by Tim / Isanti
Employees Worked With
I only remember Steve Ficken's name.
April 06, 2017
Very disappointed with after purchase treatment I purchased a 2014 certified pre owend truck here less then a month ago. When I was buying it I felt very pressured to buy the "Extended Warrenty". D I purchased a 2014 certified pre owend truck here less then a month ago. When I was buying it I felt very pressured to buy the "Extended Warrenty". During the buying process the extended Warrenty nor the certified pre owend Warrenty were explained very well. Then to make things worse after having the truck a few days I noticed the drivers heated seat doesn't work. My fault for not checking it considering this accesory is one of the few I really wanted, go figure. I let the sales manager know right away that I had a problem. This when I first started to notice that not being a new customer makes you less important. This started with the sales manager i spoke with on yhe phone that one; said this should be covered by certified pre owned and two said that I would get a call back from a service advisor. I never got this call nor any return calls from messages left directly with the service department. It took actually going there three days later to finally get help with the problem. Now after finding out what's wrong the problem will not be covered by the certified pre owned warrenty and will have to be fixed by the extended Warrenty if "it's covered". Worse yet I won't even know for several weeks wether or not it's even going to be covered! The service advisor seemed pretty much clueless as to what exactly is covered/not covered by either of one my warranties. He was not very helpful and seemed very ready to just give me the run around and not actually fix anything. Add to this I've noticed a few other possible problems that I'm afraid to even bring up! I see now why the extended warrenty was pushed so hard, seems like everyone there knows these new trucks are problematic and learned to just not deal with people that have them. I will not be returning for future service or purchases. Friendly should not be in their name..... and they should not change it to helpful..... More
by Sicky
Employees Worked With
Nick in service , Mark Kruse, Mitch Robinette
March 22, 2017
Great Experience! Ronnie was easy to work with, and had the patience of a saint. I was not sure I wanted to get a new vehicle when I first walked in, but working with t Ronnie was easy to work with, and had the patience of a saint. I was not sure I wanted to get a new vehicle when I first walked in, but working with the team there helped persuade our decision. More
by Rich & Sandy
Employees Worked With
Jeremy Anderson, Ronnie Clark
March 19, 2017
Awesome experience Went in to buy a vehicle to replace one that broke down after 16 years. No haggling, no high pressure, he was courteous and respectful. He was also Went in to buy a vehicle to replace one that broke down after 16 years. No haggling, no high pressure, he was courteous and respectful. He was also very patient teaching us to use all the new features that weren't available 16 years ago. More
by Cmf
Employees Worked With
Ronnie Clark
March 17, 2017
Excellence Service everything went very smoothly. I had excellent service from Ron in sales, he was able to make buying my truck very smooth. Thank you Ron. Another Thank You to Eric in finance as wel I had excellent service from Ron in sales, he was able to make buying my truck very smooth. Thank you Ron. Another Thank You to Eric in finance as well. More
by Joe Mattys
Employees Worked With
Ronnie Clark
March 17, 2017
Great place to buy a car If your in the market for a new or used car, see Augie Rodero. He was so nice and made me feel comfortable while searching for my car. He answered all If your in the market for a new or used car, see Augie Rodero. He was so nice and made me feel comfortable while searching for my car. He answered all my questions and if he didn't know the answers, he found them for me. I would recommend Friendly Chev for your next purchase More
by AnnO
Employees Worked With
Augie Rodero
March 12, 2017
Excellence! Do not buy a car until you have visited Friendly Chevrolet. and when you do ask for Ronnie Clark. With a sales floor full of people ready to buy and a Do not buy a car until you have visited Friendly Chevrolet. and when you do ask for Ronnie Clark. With a sales floor full of people ready to buy and an unsure customer at his desk, Ronnie took the time to educate me on the vehicle I was considering, as well as the overall purchase process. He made me, my son, and my wife feel very comfortable as we went through our purchase. We got a great truck at a great price and met a great salesman along the way. Friendly Chevrolet is a must if you are in the market for a vehicle. Give them a chance and they will earn your business. Also say hello to Ron for me! More
by Zac and Amy
Employees Worked With
Ronnie Clark
March 08, 2017
Excellent Service!! Was ready to get out of the vehicle I was in and heard of some incredible leasing options at Friendly Chev and decided to stop in! Augie was incredibl Was ready to get out of the vehicle I was in and heard of some incredible leasing options at Friendly Chev and decided to stop in! Augie was incredible from start to finish assuring nothing was missed and that I was in the right vehicle with the right finance options! The other team members were extremely helpful as well from the finance dept to technical support, nothing was missed and all with a friendly and positive attitude! Thank You! More
by Michelle1413
Employees Worked With
Augie Rodero
March 03, 2017
Awesome Guy!!!!!! My experience was great especially getting to meet Ronnie he was helpful and very nice. He made getting my first car the best experience ever. My experience was great especially getting to meet Ronnie he was helpful and very nice. He made getting my first car the best experience ever. More
by Brian M
Employees Worked With
Ronnie Clark
March 02, 2017
Lease renewal Our lease wasn't quite up, but we decided to visit the dealership and see what options would be available when the time comes. Well, we came at the b Our lease wasn't quite up, but we decided to visit the dealership and see what options would be available when the time comes. Well, we came at the best time, we were able to trade in our lease and get a new 2017, (they had a few specials going on). and even lower our payments. We have purchased three vehicles and leased, now three from Friendly Chev over the years and basically, they will continue to receive our business in the future. Way to go Mike Dunham and Charlie Koppy! Mardi C. Ham Lake More
by martha j calhoun
Employees Worked With
Charlie Koppy, Mike Dunham
