Friendly Chevrolet

Great customer service. Very pleased with the service when purchasing my new car. Scott Bradt answered all my questions & was wonderful to work with. Everyone was very frie Very pleased with the service when purchasing my new car. Scott Bradt answered all my questions & was wonderful to work with. Everyone was very friendly & took the time to explain the details. Would highly recommend. More

Friendly Chevrolet does NOT stand behind its product The vehicle in question is a 2017 Chevrolet Impala, Premium trim. Purchase new from Friendly in February of this year. The lower front panel near the The vehicle in question is a 2017 Chevrolet Impala, Premium trim. Purchase new from Friendly in February of this year. The lower front panel near the headlight has popped out of its socket. I took it back to Friendly. Rick Nelson in the body shop looked at it. He pushed it back in place by hand and said it was fixed as it is held in there only by some plastic clips. Less than 24 hours later, it had popped back out. I called Jimmy Rowe, salesman who sold me the vehicle to share my experience and ask for help. He was not helpful, advising me to call the body shop. I did so and spoke with Rick Nelson again who told me that now it would cost me around $200 since he'd have to take it apart. I asked about the bumper-to bumper warranty. He said no, when you bump the curb, it voids your warranty. I told him that I did not bump any curb. He replied that the bottom plastic molding has scrape marks underneath. I have not had it on a hoist yet but if there are scrape marks, they are not caused from bumping the curb. These are from sidewalks when parking and the low profile styled vehicles are not high enough to clear when parking. It is very common. Anyone who's parked a low profile car perpendicular to the curb knows this occurrence. The difference here is that all other cars stand up to the minor scrapes. In the case of the Impala, Nelson asserts that this minor scrape causes the vehicle to come apart. That's a stretch but if accurate, speaks to the quality of Chevrolet vehicles, considering this is a top of the line model and trim. I believe Nelson is only out to make a buck and that speaks to Friendly's non-existent customer service. Less than five months ago, I'd given Friendly over 30 grand in business. How soon they forget. Trying to blame the customer over couple hundred dollars. I've purchased many new vehicles and when there was a problem within the warranty period, other dealerships were happy to help. This is a first from my experience and the reason it is so perplexing. Nelson and Friendly did nothing to resolve the issue nor to improve the customer experience. Any future maintenance issues can be handled by a number of dealer who are passionate about customers. More

My experience with Friendly Chevrolet Charlie Koppy went out of his way to help me find the truck I wanted, he even washed and cleaned it because the service area was washing all the hail Charlie Koppy went out of his way to help me find the truck I wanted, he even washed and cleaned it because the service area was washing all the hail damaged vehicles. Michael Sparks helped with a question I was concerned about on Charlie's day off and Gene Lynch gave me the parts off his own truck I wanted. Great Guys to work with. I will purchase my next vehicle at Friendly Chevrolet for sure. Thanks again Charlie. More

Nothing Friendly About It They should strongly consider renaming this dealership to Extremely Unfriendly Chevrolet. They will pretend to be Friendly and then when you get to t They should strongly consider renaming this dealership to Extremely Unfriendly Chevrolet. They will pretend to be Friendly and then when you get to the contract and financing stage they will confuse you, overwhelm you, and make you feel like a complete idiot. This is a horrible way to treat anyone, let alone customers who have decided to purchase your product. In addition, they bring sales trainees in by the batch and within a few days of training they are judged on how much the management team likes them without even getting to attempt a sale. Those not lucky enough to be deemed "likable" are immediately dismissed with zero feedback. It's a complete meat grinder. NOT Friendly. Do NOT buy a car here. More

"Friendly" Made the experience as easy and painless as possible. All of the staff employees from receptionist, to Sales, to Accessories, to Finance made the proc Made the experience as easy and painless as possible. All of the staff employees from receptionist, to Sales, to Accessories, to Finance made the process enjoyable. More

Buying a new truck at Friendly Chevrolet If you need a new truck, see Dion Kennedy. You will be glad you did. Dion will not only get you the best price, he will treat you with respect, answ If you need a new truck, see Dion Kennedy. You will be glad you did. Dion will not only get you the best price, he will treat you with respect, answer all your questions, and go to bat for you when you need it. I will tell all of my friends to see him when they need a new vehicle! More

My new car I stopped in to test drive and find out how to trade or buy my equinox lease expiring in few months I worked with Jayden who was great easy to talk to I stopped in to test drive and find out how to trade or buy my equinox lease expiring in few months I worked with Jayden who was great easy to talk to and helped me get into my perfect new 2018 equinox lease same day less money han expected and perfect features. Whole team was helpful and made my experience fun I will continue to buy or lease here as long as I live in the area. Thanks More

Didn't listen to me, felt unimportant and forgotten I had an issue with my car for three months, after having multiple people (mechanics and others) look at it, I had figured out what the main issue was I had an issue with my car for three months, after having multiple people (mechanics and others) look at it, I had figured out what the main issue was with my vehicle. When I'd walk in, I'd get ignored, even once I had approached a desk, I was as well. When I picked it up, it clearly hadn't been fixed as the issue I stated I knew was the culprit was still happening the moment I left the dealership. I brought it back and left it overnight for the same technician to look at it again, but they said, "it was fixed" and it is good enough. I told them it wasn't and lo and behold, less than a block away the same issue happened again. I brought it to another dealership a week later, who listened to me, and found the issue is what I said. It cost me $685 and 2 days, and my car is finally working right again after three months. The lady who picked me up was friendly and quick, however. More

Friendly Chevy is Awesome! Chris Cummings is the best! He was thourough in explaining everything and making sure I absolutely loved my Chevy Cruze and Brent made financing a bre Chris Cummings is the best! He was thourough in explaining everything and making sure I absolutely loved my Chevy Cruze and Brent made financing a breeze! I will definitely send friends and family to friendly Chev for all car buying needs! More

helpful sales staff we bought a pre owned Silverado last week with the help of the staff but would like to thank Jaydin Guldenaar for all the help and test rides. all the we bought a pre owned Silverado last week with the help of the staff but would like to thank Jaydin Guldenaar for all the help and test rides. all the staff were great to us and made it a very nice experience. they even delivered the truck to Duluth saving me a return trip to Fridley. thanks again lyle & carol More