Friendly Chevrolet
Dallas, TX
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Platinum Service Sebastian is the BEST salesman I have dealt with in my many years of car buying. I buy new almost every year from many different manufactures and cit Sebastian is the BEST salesman I have dealt with in my many years of car buying. I buy new almost every year from many different manufactures and cities. This gentleman took care of me from the moment I walked in the door. He genuinely cared about my vehicle purchase, happiness, and quality of the vehicle; it WAS NOT just another sale/VIN he sold. Very attentive and followed up several times after my purchase. He is a huge asset to FC and would love to rate him a 10! TOP NOTCH!!!! Keep up the great work SB I will be back to see you on the next purchase. Regards, More
MISLEAD. LIED TO. DISCRIMINATION. Drove 3 hours to get a truck I searched for all over Texas, talked about it to the Salesman for a few days and we had everything finalized. I get ther Drove 3 hours to get a truck I searched for all over Texas, talked about it to the Salesman for a few days and we had everything finalized. I get there and I was pawned off instantly from the lady I was suppose to be meeting and knows everything that me and the guy have worked out. Get a guy that knows NOTHING and now we have to do it ALL OVER. Turns out the salesman I was talking to, was told he didn't even work there. best part? THEY SOLD THE xxxx TRUCKS I DROVE 3 HOURS TO BUY. I've owned all Chevy products for 15 years, not anymore. Me and my brother went there to both get new Silverados, but we were looked at and treated like we couldn't even afford a bowtie emblem. Really? Because how I look and dress? No respect. Someone even asked, are you lost? Cant believe it. Not chevy. But it's okay me and my brother are both going to get new Rams tomorrow. Thanks Chevy! More
Hidden Real Price Sold we an overpriced 2018 Malibu as new, the car did not have a sticker price on the windshield and it had already been driven 4800 miles. The real p Sold we an overpriced 2018 Malibu as new, the car did not have a sticker price on the windshield and it had already been driven 4800 miles. The real price was hidden in the calculations. Charged me a $1,000 Debt Cancellation fee, that I had not realized until later, they agreed to refund it but never did. More
Hideous sale tatics and waste time I wasted my time at this dealership. I would never come back. The internet price is low, but you can't never get that price. Their sale tactics are I wasted my time at this dealership. I would never come back. The internet price is low, but you can't never get that price. Their sale tactics are hideous. I dealt with Lakeia / saleperson, her Internet Sale Director Tommy Galattine. I can't say they are honest. It was so distasteful that Tommy / the Sale Director had agreed to a price he would sale me the new 2018 Chevy Cruze, and as I was to finish paperwork for finance, he came out and said he could not sale me the car for the agreed price because he would lose money. At that point, he asked for more money. I walked away and refused to deal with people who could not keep their words. It was their sale tactic to wear you out so you give in after already wasting so much time with them. It was even worse that I wrote to the owner Mark Eddins and the General Sale Manager Derek Mills, but got no response from any of them. It tells much of the customer service level at this not "friendly" Chevrotlet dealership. More
Never Very misleading and waste of people’s time. Advertising a truck 31,000$ get there and it has a dent on passenger side scratched rim and rim is missing Very misleading and waste of people’s time. Advertising a truck 31,000$ get there and it has a dent on passenger side scratched rim and rim is missing center cap. Now it’s 53,000$!! Never!! More
Love my used Chevy Trax Friendly Chevrolet lives up to its name. I had excellent service from the moment I walked in. David Walker was my salesman. Ask for him. You will be p Friendly Chevrolet lives up to its name. I had excellent service from the moment I walked in. David Walker was my salesman. Ask for him. You will be pleased with his Friendly laid back personality, and knowledge of vehicles. He knew the price range I needed, and delivered. Jimmy Scales the finance manager made what normally would be a stressful time enjoyable. His ability to explain the financial side made it a pleasant experience. I will be back to Friendly Chevrolet the next time I need a vehicle. Derek Mills has a wonderful team he over sees. From sales, to delivery they were extremely nice, and there to answer any questions I had. Thank you Friendly Chevrolet. Michell J More
Wife's Birthday! Thank you, and the entire staff . You were all so great and made my wife's entire Birthday experience so special. She loves her new Equinox! The Ri Thank you, and the entire staff . You were all so great and made my wife's entire Birthday experience so special. She loves her new Equinox! The Ritchies More
Friendly Chevrolet is Great When choosing a dealership to lease a vehicle. I am extremely picky. This is also a stressful task for me as I want to make sure I am choosing a car t When choosing a dealership to lease a vehicle. I am extremely picky. This is also a stressful task for me as I want to make sure I am choosing a car that I will be comfortable with for the time of the lease. Poor customer service automatically play a role in increasing these feelings, however at Friendly Chevrolet I did not have to worry about this. The customer service was great. Chris Matthews in particular did an awesome job guiding me through the process. He acted in a professional manner and was clear in providing me with options. He was not too pushy which is a plus for me. He took the time to listen to my concerns and needs regarding what I was looking for in my next lease. He even went as far as having me test drive a vehicle that matched my request. I would 100% recommend Friendly to anyone looking to lease/purchase a car. Be sure to ask for Chris Matthewsyou won't be disappointed. Overall, all staff members from the front desk to the salesman were great! Thanks Chris! More
New purchase What a wonderful experience I had at this particular dealership from the moment I arrived. I was greeted by a warm and kind sales rep who was very pa What a wonderful experience I had at this particular dealership from the moment I arrived. I was greeted by a warm and kind sales rep who was very patient with me and took the time to listen to what my needs were. Lakeia made my purchase of my new Vechical easy a painless. Thanks Lakeia Harris More
New vehicle purchase Great knowledge of vehicles on the lot, very helpful. I didn't feel like I was being pressured into a purchase, almost felt like family trying to be h Great knowledge of vehicles on the lot, very helpful. I didn't feel like I was being pressured into a purchase, almost felt like family trying to be helpful in my purchase. Definitely will be referring others there for future business. More