Friendly Chevrolet
Dallas, TX
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David Lopez was my salesman & he did a good job! After 16 years working for a car loan company I know good! I recommend him! I’m ever so very pleased with my baby blue TRUCK! Not really a small truck but she years working for a car loan company I know good! I recommend him! I’m ever so very pleased with my baby blue TRUCK! Not really a small truck but she is my baby! More
Johnny was our sales man and we walked out of there in a better car just by talking to him i felt more comfortable to by the right car thanks for helping me out better car just by talking to him i felt more comfortable to by the right car thanks for helping me out More
I just recently purchased a new Camaro last week and the two young men that helped me went above and beyond. Link and Isaisas were amazing they made sure I got exactly what I wanted. I worked with Isaisas t two young men that helped me went above and beyond. Link and Isaisas were amazing they made sure I got exactly what I wanted. I worked with Isaisas the day of my appointment and Link at closing these two work magic. They kept each other informed of what was going on during my entire process. I never felt like a customer they treated me like they would family. I told Link what I wanted and he relayed that to Isaisas and between the two I got everything I wanted plus some. Isaisas told me a little history of their dealership and how their owner comes to work everyday and that sold me right then. I am beyond happy to be part of the Friendly family and I dont see myself shopping anywhere else....and again thank you guys.... Officer Blakemore More
Great Experience and Love my New 2500 Came in a couple weeks ago on the recommendation of a friend who purchased a vehicle here, looking to trade in my 2014 Silverado. I worked with Link F Came in a couple weeks ago on the recommendation of a friend who purchased a vehicle here, looking to trade in my 2014 Silverado. I worked with Link Ferch, told him how much I needed on my trade, and what I was willing to do on a new 2500. Link did everything he could, and got me a deal that was basically exactly what I asked for. I was in and out pretty quick. I was able to contact Link after the sale, and he has been nothing but helpful in getting me little things like touchup paint in the event I get a rock chip or anything down the road. I couldn't recommend this dealership and working with Link enough. Great experience. More
Bad customer service no one to handle problems with bad employees do not use their service department general manger will not return calls my free oil change was not free friendly Chevrolet is not friendly employees do not use their service department general manger will not return calls my free oil change was not free friendly Chevrolet is not friendly More
Sold a vehicle W/Used Spare that was plugged and not usable I purchased a 2017 Chevy SILVERADO LT in August 2017. Fast forward to 4/2/2020. First time having a flat tire and needing to access the spare tire. I purchased a 2017 Chevy SILVERADO LT in August 2017. Fast forward to 4/2/2020. First time having a flat tire and needing to access the spare tire. Unable to get the key mechanism out which I discovered online is a common issue with GM locks. I had to drill the lock out and determined that it was corroded. Called roadside assistance again because they couldn't remove the lock the other day. They lowered the spare and it had been plugged and air was coming out of the side wall from a small nick. I've never accessed it. No one else drives my truck. Therefore, it had to have been done at the dealership. I called and spoke with Caleb (could be misspelled) and he basically told me that it had been too long since I purchased the vehicle to do anything. He offered to check to see if they had a totalled vehicle with a spare that he could give to me. However, there wasn't any. So, I will give Caleb credit that he did do that. Unfortunately, I asked Caleb to have his boss Jordan call me. That never happen until I called and asked to speak to Suzanne and I got a call back within minutes. Jordan basically told me that he didn't see any notes from his technicians showing that a tire had been replaced or repaired. He stated that they would have put notes if a job was done. That's not true. As we know we all have workers who don't enter or do exactly what they should do at all times. So needless to say Jordan, the Service Director, told me that he wouldn't be doing anything to replace my spare tire. He stated that he wouldn't be accepting blame for this. I asked him to have his boss, Derrick Mills to call me back, it probably not going to happen. I'm going to buy another spare. It's the principle that has me so upset about it. Apparently, the safety of my family while driving down the highway isn't a concern. It's getting my blood pressure up and it's not worth it. I can afford the tire and several more. I want everyone who purchases a car from Friendly Chevrolet to make sure the spare is new and not damaged. Think twice about purchasing a vehicle from a dealership that doesn't value the safety if it customers and thinks it service department is perfect. I know from previous experience that they aren't perfect. Also, make sure your tires are rotated with their so-called concierge service. My tires were never rotated. They say they did but I know they lied because they never asked for my aftermarket lock. More
Brought my car in today to Friendly Chevrolet to get an oil change and an alignment and was told this is your last free oil change, I was like I haven’t had my car 5 years and neither am I at 100k. The ser oil change and an alignment and was told this is your last free oil change, I was like I haven’t had my car 5 years and neither am I at 100k. The service person says to me it’s 5yrs a 100k or 10 read the fine print. I hate Friendly service department there’s a big disconnect with that department and sales. So somewhere someone is lying because this isn’t my first car with them but it is my last I was told free oil change for 5years or 100k whichever came first well I’m at neither. This place is nothing like it use to be so I will be taking my business else where and I will not and do not recommend Friendly Chevrolet to anyone. More
My experience was amazing! No hassle what so ever! We purchased a 2019 Camaro online. We did all the paperwork over the phone, went and picked it up and it was ready to go! When we arrived, all we ha We purchased a 2019 Camaro online. We did all the paperwork over the phone, went and picked it up and it was ready to go! When we arrived, all we had to do was sign the title over and get everything set up and off we went! Easiest vehicle purchase I ever made. Thanks, David Walker and Friendly Chevrolet! More
I bought a 2019 silverado i was promised leather seats and a 9,000 dll discount They kept my truck for more than a month nobody bothered to call with updates the truck has problems with the radio and th and a 9,000 dll discount They kept my truck for more than a month nobody bothered to call with updates the truck has problems with the radio and the screen so they were suppose to fix it as well and when I went to pick it up I find out that the seats were covered with the cheapest material they could find not leather at all , poor vinyl job ever and the factory defects were not even touched they had my vehicle for more than a month I was not even able to drive it and a woman from the loaner dept called me with an attitude saying that I needed to return the loaner "now" because the service person had told her that my truck was ready since the day before . I spoke with every " manager" available and no one could do anything about it I tried email,messages,calls left messages for Derick Mills and he has not even bothered in returning the call ...I am stuck with a $44,000 vehicle that has factory defects and no one cares about it ....they just treat you good until you sign the sales contract after that they don't care I have previously bought from graff chevrolet ,park cities ford,classic gmc,david mc david ,and never had a problem DO NOT BUY FROM THESE DEALERSHIP BUYING FROM FRIENDLY CHEVROLET WILL BECOME YOUR WORST NIGHTMARE!!!!! More
Switch and bait advertising tactics Hidden costs not Switch and bait advertising tactics Hidden costs not displayed on vehicles. Deplorable. This this the number one reason people despise purchasing Switch and bait advertising tactics Hidden costs not displayed on vehicles. Deplorable. This this the number one reason people despise purchasing a ne car or truck. More