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Friendly Chevrolet
Dallas, TX
300 Reviews
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Showing 300 reviews
December 21, 2020
Well let’s start with the current sale is not really a Well let’s start with the current sale is not really a sale after the extras are added. The only way to get the 6 months of free payments is one you Well let’s start with the current sale is not really a sale after the extras are added. The only way to get the 6 months of free payments is one you have to finance through their lender and/or pay the full price. Today was My second time at the dealership. Let’s talk about the 3 different Salesmen I have communicated with. Emmanuel did not seem interested. Brett was nice but basically said They had no more Equinoxes to sale the ones they had were out as loaners, etc.. Zach was the most helpful Salesman but he also told Me over the phone that the loners they had out they could be sold and they would jus put the customer in another car, so that’s what made me come to this second visit. Just like the first visit I get there and they have no more cars, but I show Zach that per online it says You do. Well apparently those are ones that have lil physical damage to the the rear of 1 and front damage on one. Now he said I could purchase one of those, because they would be fixed, but the price would stay the same because technically it’s still a new car. I was even willing to take a supposedly new suv that I’m aware that a customer damaged and pay full price as if it’s a new car. But I jus got tired of waiting and left and I somehow feel that was the intent. I have My own financing through a reputable bank(check in hand) so that alone disqualify you from the 6 month of free payments, the sale price is not dropped by 10000 or so $$$ because so much is added to back into the sale price..This had been an experience to say the least.. More
by Lesson learned
Employees Worked With
Emmanuel Brett Zach
November 25, 2020
WORST DEALERSHIP!!! Do not waste your time or money here. They do not care about their customers. Spend 60k here on a new truck and already having issues and now supposedly it not under warranty when it’s be They do not care about their customers. Spend 60k here on a new truck and already having issues and now supposedly it not under warranty when it’s berly been one year that we got it. Truck has been there not touched for 2 weeks and the parts needed haven’t even been ordered. And the service advisor Cinthia is so rude. No help at all. Pls think twice before going here and giving them your money and time!!! Always giving us the run around he said she said .. and calling my husband and a I liars! More
by MC
Employees Worked With
Cinthia
November 23, 2020
Wasn't very helpful although website says 10k off equinox and make your payments 4. Six months was told I needed to make my payments for six months because I am 10k upside down on vehicle...also applied for and make your payments 4. Six months was told I needed to make my payments for six months because I am 10k upside down on vehicle...also applied for a job and employees said six figures and you while I was sitting there waiting for sales girl... More
by jcmoore2021
Employees Worked With
J Gamlia
October 16, 2020
My car was rear ended on Friday. I took it into the Friendly Chevy and Doug N was the absolute best! He was very professional and answered all of my questions. He even gave me a snoopy mask! Hands down Friendly Chevy and Doug N was the absolute best! He was very professional and answered all of my questions. He even gave me a snoopy mask! Hands down best dealership to go to! More
by CN
Employees Worked With
Doug N
September 30, 2020
We originally went to Sewell as we loved their service and wanted a Yukon Denali. The Chevrolet Tahoe was better rated and better priced so we decided to check out Friendly. Despite being packed, we rec and wanted a Yukon Denali. The Chevrolet Tahoe was better rated and better priced so we decided to check out Friendly. Despite being packed, we received prompt service, had a test drive and negotiated a great price! The car has been a pleasure and Friendly has as well. There was an issue with tires and they did everything to rectify the situation quickly. I would recommend the great folks at Friendly to anyone! More
by jayfeinst
Employees Worked With
Justin
September 03, 2020
Spent $64k with these guys and have received nothing but POOR service from them when trying to schedule my Concierge services. Today was strike 3 in my book. Definitely nothing Friendly about their customer POOR service from them when trying to schedule my Concierge services. Today was strike 3 in my book. Definitely nothing Friendly about their customer service. Hope the sales team isn’t relying on the service department for repeat business because they sure won’t get another sale out of me!!! More
by detayl63
Employees Worked With
Tom
July 26, 2020
POOR SERVICE. POOR QUALITY REPAIRS. I had insurance pay this dealership thousands upon thousands of dollars to do repairs on my SUV after an accident. Firstly, this dealership was 2-3 ti I had insurance pay this dealership thousands upon thousands of dollars to do repairs on my SUV after an accident. Firstly, this dealership was 2-3 times more expensive than any other shop in town, so I had to really fight insurance to cover the high cost of repairs. But that's not even why I am giving them a poor rating. If you are going to charge a high price, fine, people are willing to pay for quality and good service. That is why you go to a dealership vs another shop. We received neither. POOR SERVICE. POOR QUALITY. Shortly after repairs, it became clear a piece they installed under the front grill was either faulty at manufacturing, had been broken upon installation, or there was accident damaged that was missed. Any of these options are 100% the responsibility of the dealership, and 100% covered under manufacturer's warranty. Again, this is the only reason anyone even pays dealership prices. However, when we went back to have the piece looked at, they wouldn't even inspect their own work without trying to charge us hundreds of dollars. The manager himself refused to take responsibility and said even if damage was found WE WOULD HAVE TO PAY TO REPLACE THEIR OWN FUALTY WORK. When we tried to escalate to the dealership manager, after waiting for hours already, she was completely dismissive and pawned us off back to her service manager who we had already made clear treated us very rudely and dismissively, and who she knew wasn't even in the building. They tried to claim we had been in another accident in the short time since they repaired our car for accident damage, even though the outside of the car was pristine as everything had literally just been replaced by them. Very clear Friendly Chevrolet DOES NOT CARE. If you are thinking of giving these people $40K+ worth of business like we have, think again! You are better off elsewhere, management here does not stand by quality or service. More
by JorgeB
Employees Worked With
Brent Pound - Collision Center Director
July 23, 2020
Friendly Chevrolet had the very truck I was looking for which I'm picky hard headed and stubborn but they worked with me until we worked out a deal and then made it happen thank yall which I'm picky hard headed and stubborn but they worked with me until we worked out a deal and then made it happen thank yall More
by Bitchin 6.2
Employees Worked With
Johnny Levi Jimmy scales Sam Caballero
July 19, 2020
Sergio was awesome! He helped me find the exact car I was looking for and even when I left and came back he was still happy to help sell me the car of my dreams!! looking for and even when I left and came back he was still happy to help sell me the car of my dreams!! More
by Yukifall
Employees Worked With
Sergio, Jimmy
July 10, 2020
My experience at Friendly Chevrolet was great. Thank You Johnny Levy for being patient and explaining everything to me. Great Service. Highly recommended. See Johnny Levy. Johnny Levy for being patient and explaining everything to me. Great Service. Highly recommended. See Johnny Levy. More
by johnnyb6228
Employees Worked With
Johnny Levy
