Friendly Chevrolet

I have bought my last 4 vehicles from Friendly. I I have bought my last 4 vehicles from Friendly. I drove by to look at the new 2014 Silverado. I walked up and down the lines of trucks. I peere I have bought my last 4 vehicles from Friendly. I drove by to look at the new 2014 Silverado. I walked up and down the lines of trucks. I peered in and out of vehicles for a good 20+ minutes. No one offered to help. I walked up to the office, and no one assisted. I asked a man if he was in sales, and he said yes. I told him I was interested in the extended cab Silverado. He told me that he was sorry that the only model they had was the crew cab. He handed me his card and said to check with him next week "when we should get them in." I was pissed, because I wanted to test drive the new Silverado. I left. I went over to Sewell and looked around at the GMC models. Strangely, no one at their place wanted to assist me either... LOL I got into my truck, started to drive home, and I called Friendly. I had Francis answer the phone, I told him I wanted to check out the new Silverados. He immediately said for me to come in and look at your inventory and "get a feel of the truck"... I did. Francis greeted me when I pulled up, he immediately addressed me by name, and shook my hand. We probably test drove 4 Silverado trucks. I was unhappy with the "bells and whistles" offered on the models. I was just about wait and I decided to test drive a Chevy Camaro, it was just a whim. Francis under the impression I was not going to buy. I FELL IN LOVE WITH THE CAMARO. This is coming from a total truck man my whole life. We test drove 4 models, and decided to purchase. He worked with me GREAT. He answered every single question, noted the importance of me being a repeat customer, and gave me an excellent value of my Silverado LTZ trade-in. Yes, I'm 41 years old, and never had a car with so many gadgets and bells to it. As I was getting ready to drive off, it started to rain, embarrassingly I could not locate the wiper blade control. Francis was on his way out (after he made sure I was financed and taken care of), he pulled up behind me and then gave me a "tour" of functions on my new car. He followed up with me today, and just to let you know, please give Francis Oguntosin a huge pat on the back. He is an excellent member of your staff. He guaranteed that I will be a continuing repeat customer of Friendly Chevrolet from now on. Thank you! Bradley Hicks Dallas, Texas More

The worst experance I have ever had buying a car. The most dishonest people. Buyers be where. Installed a Bluetooth that does not work and now won't fix it. most dishonest people. Buyers be where. Installed a Bluetooth that does not work and now won't fix it. More

I had the BEST experiance with Derrick Johnson! He was wonderful, very friendly and Great customer service! He really listend to my wants and need! And didn't give me the run around. He knew exactly what wonderful, very friendly and Great customer service! He really listend to my wants and need! And didn't give me the run around. He knew exactly what i wanted and where i needed to be to make a purchase, pleased with what was shown with. That i didn't need to test drive any other cars! I now own a new Chevy Malibu! I will def let my fam & friends know about Friendy Chevrolet in Dallas! Thank You Binky! More

I chose to purchase my new car from Friendly because I have bought a new car from there before. I certainly was not disappointed. The sales rep I worked was exceptional. He was able to answer every questi have bought a new car from there before. I certainly was not disappointed. The sales rep I worked was exceptional. He was able to answer every question I had. He was courteous, knowledgeable, and understood my needs in an automobile purchase. His name was Vicente Vargas. More

Wonderful experience. Fantastic service. Have bought 2 cars from them in the past year and each experience has been outstanding. I highly recommend this dealership. cars from them in the past year and each experience has been outstanding. I highly recommend this dealership. More

honest , up front , considerate.. I would recommend to anyone that needs a Chevrolet, under construction right now but looks like its going to be a awesome facility .. anyone that needs a Chevrolet, under construction right now but looks like its going to be a awesome facility .. More

Sold a Suburban "new" with cigarette burns. They failed to repair them 09/28/12. Went back for a low quality patch and bad attitude!!!!! They failed to repair them 09/28/12. Went back for a low quality patch and bad attitude!!!!! More

We have bought 3 vehicles new and used from Friendly and it was amazing. We got what we wanted with no hassles or pressure. Everyone was polite and helpful with no high pressure sales. Jimmy was very upfron it was amazing. We got what we wanted with no hassles or pressure. Everyone was polite and helpful with no high pressure sales. Jimmy was very upfront with us. We try to send friends to them when they are in the market! Great buying experience! More

I made my most recent purchase a few months ago and recently brought my truck back for its first service. Things went so smoothly I thought I owed them the time to write this review. I have bought 3 ve recently brought my truck back for its first service. Things went so smoothly I thought I owed them the time to write this review. I have bought 3 vehicles from them and each time it's easy, fun and simple. I do a little homework before I go and get an idea of what is fair and then go see if I can make a deal. Not only do I make this easy for myself I make it easy for them. I ask for my price that I felt was fair what I want for my trade and they talk to the manager for about 2-5 minutes and then bring me my paperwork. The finance guys were always great they make finishing the paperwork simple and easy too. I like it when you get to deal with people that know how to do their job, and dont treat you like just another person through the door. They went above and beyond what I thought they would or could do. I had my truck clean and ready to go with my Onstar ready for me just to make it easier. When I brought my truck back for service this past week I was really pleasantly surprised on how I was treated. I was greeted right away by a young lady who told me she would help get my information about the vehicle and provide the service guy with the info. When the service guy came over to me he was great too asked about my truck and if there was anything that I had noticed that should be addressed while in for the oil change and tire rotation, which there wasn't but its good to know they want to address it seems like a good time saver for me. Then he asked if I wanted to wait or if I would like a complimentary loaner to run errands while it was being serviced!! I took him up on that and I was on the road made a quick stop grabbed lunch and when I got back the truck was done, washed and ready to go. Turns out what was even bigger surprise was they now cover my first service too. So it was free, painless, quick and thorough. I appreciate good service and this place delivers everytime. If considering a new Chevy there's not a better place you can get one than Friendly Chevy!! More

Working with Auto Trader Friendly Chevrolet was recommend as a car buyer. My car was evaluated and I was given a fair sell price. I left the car and expected the dealer to send the payoff amount the next day as a car buyer. My car was evaluated and I was given a fair sell price. I left the car and expected the dealer to send the payoff amount the next day to my bank. Five business days later, and only after several calls did the dealership send the money. The check sent was not a cashiers check so my bank had to wait to make sure the Griendky check ckeared Now it is exactly 14 days later and I don't have my money for the car I sold them. I simply feel lied to and ripped off. I cannot recommend this dealership. More