Friendly Chevrolet

Overall great experience. Second Truck I have purchased from Friendly and I love the staff and the service I received. I recommend this dealership to anyone looking to buy a new or used truck, and I plan from Friendly and I love the staff and the service I received. I recommend this dealership to anyone looking to buy a new or used truck, and I plan on being a customer here for a long time. More

I never thought I would say this..but I thoroughly enjoyed dealing with Jamie and Friendly Chevrolet during this vehicle purchase process. Jamie was very knowledgeable about his inventory and quickly enjoyed dealing with Jamie and Friendly Chevrolet during this vehicle purchase process. Jamie was very knowledgeable about his inventory and quickly identified the vehicle that I was looking for. The experience took a lot less time than I originally expected and they even put me in a loaner vehicle while they had a bed liner installed in my new truck. I would definitely recommend Friendly Chevrolet to anyone and everyone. More

My experience with Friendly Chevrolet was decent. They did not play all the games that most dealership play. I told them what I wanted and they found me that car. They did not try to get me into something did not play all the games that most dealership play. I told them what I wanted and they found me that car. They did not try to get me into something that I didn't want. But one problem after buying the car the windshield wiper fluid was empty. That really made me upset because I was told they did a complete check of the vehicle. That makes me question is there anything else I should be worried about. More

Jarvis went above and beyond to make sure I got the best service around. I was extremely happy with my deal. Anytime I need a new vehicle I will always go back to Friendly. The customer service was like service around. I was extremely happy with my deal. Anytime I need a new vehicle I will always go back to Friendly. The customer service was like no other dealership in the metroplex. More

I walked into the dealership and ask where is a certain type of vehicle I wanted. I told the salesman exactly what I wanted and how much out of the trade. After a little back and forth of negotiations I type of vehicle I wanted. I told the salesman exactly what I wanted and how much out of the trade. After a little back and forth of negotiations I got exactly what I wanted at a Price far better than I thought. More

I took my car in while it was still under warranty because the RPM's were jumping when the air was on. I was told it was the transmission, a/c sensor, and radiator. My warranty only covered the transm because the RPM's were jumping when the air was on. I was told it was the transmission, a/c sensor, and radiator. My warranty only covered the transmission so they fixed that. I was still having the problem even after they fixed it, but since they said it was the A/C sensor I couldn't afford to get that fixed. My car broke down the other day, and another Chevy dealer fixed it (now that it is not under warranty its out of my own pocket), and they said it was the throttle body that was making the RPM's jump the whole time. They put it on the computer and NONE of my sensors are out. If they service team at Friendly would have taken the time to listen to what I was telling them and fix it right it would have been fixed under the warranty and done correctly the first time. Horrible and very displeased with this place. More

For a company whose name is FRIENDLY, they don't live up to their name. The salesman was great, but the fiance people and sales manager were rude and uncooperative in follow up phone calls. They comple up to their name. The salesman was great, but the fiance people and sales manager were rude and uncooperative in follow up phone calls. They completed the vehicle paperwork incorrectly THREE TIMES, even after being told the correct information. Everyone on the phone after the sale was not FRIENDLY at all. Wouldn't recommend a visit there. More

My buying experience was exceptional. Very friendly staff and Jarvis Lacy was very knowledgable of the car I purchased. I was originally there to look at a different car, but he suggested I look at another o and Jarvis Lacy was very knowledgable of the car I purchased. I was originally there to look at a different car, but he suggested I look at another one that fit my needs much better. I love my car...would recommend this dealership and Jarvis 100%! More

I recently purchased a $30,000 Chevrolet Silverado from this dealership. Jimmy Crenshaw was my Personals Sales Associates and is amazing, I would recommend him to anyone apart from the dealership which he this dealership. Jimmy Crenshaw was my Personals Sales Associates and is amazing, I would recommend him to anyone apart from the dealership which he is employed at. I performed almost everything via phone and internet as I am a very busy man, jimmy was amazing through the entire process even until this day, everything was ready for me to sign when I arrived on my lunch break to pick up my "Certified Used" vehicle and the trade in process was simple aswell. With in 2 day with the vehicle I noticed white dotes covering the entire surface was I was washing it I noticed it wash paint, becoming alarmed I started looking closer at my truck the passager side tail light had a hole in it and both rear mates where missing... aggravated I call Jimmy he ensured me that everything will be ok and just to bring the vehicle in and he will have it detailed and the light fixed; and delivered promise. A month later I went to start my truck and the battery was completely die. At this point im completely done I then take my truck to a dealership in Plano off Preston st. Which serviced and replaced the battery with in 30 mins. Ok everything up to par or at least I thought it was... another month later before I leave for a trip I took my truck to discount tire to have my tires rotated they inform me my alinement is slight lyrics off and it eating the edges of my tires. I purchased the truck with aftermarket rim, I called Friendly Chevrolet for the last time informed them of the issue and enlightened the sales manager of past issue he asked me to hold, shortly returned told me that there was nothing that can be done... asked me who my service tech wash, I responded I dont have one a his facility. Mr Herrera took my name and phone number and told me he'd give me a call back hours later I returned his phone call. His response "it could have happened driving down the streets of Dallas" and he couldn't help me. WARNING: all future buyers save your time and money, dont waste your time I will never buy nor recommend anyone ever to purchase a vehicle from Friendly Chevrolet and I am happly on the search to purchase another vehicle to cut all ties with this horrible dealership. Happy Searching reads I hope my experience has enlightened you to reconsider. More

This is the best dealership I have ever purchased from. I bought a new 2014 Chevy C1500 and I love it. Yes, it takes time for them to do all the paperwor and stuff but a week later they call me back to I bought a new 2014 Chevy C1500 and I love it. Yes, it takes time for them to do all the paperwor and stuff but a week later they call me back to re-sign the papers as they got me an even lower interest rate. Way to go!!!! They throw in stuff that even my Mercedes dealship didn't do. Great dealership and I will buy my next one there!!! Kathrine More