Friendly Chevrolet

Black person done wrong I went in to NOTso friendly Chevrolet to get an oil change. AND the owner decided that instead off servicing u when u bring it in. So I got an appt 2 I went in to NOTso friendly Chevrolet to get an oil change. AND the owner decided that instead off servicing u when u bring it in. So I got an appt 2 weeks a go and it's been down hill. The supposedly change the oil and fixed the rock arm. The didnt fix the fuel injectors and change the air filter. Check engine light and oil change More

SERVICE FAIL I took my fairly new under warranty 2015 Chevrolet to Friendly Chevrolet and ended up not having such a Friendly experience with the service departme I took my fairly new under warranty 2015 Chevrolet to Friendly Chevrolet and ended up not having such a Friendly experience with the service department. After setting up an appointment to leave my vehicle for service a loaner car was going to be provided. As I walked around the vehicle to see if it had any damage I casually mentioned to the clerk, that It looked good, but it may have a few Oklahoma bugs on it after I returned back over the weekend. I was then informed by the clerk that my trip was going to be impossible with the loaner vehicle, because they are not allowed over the state line and will shut off and it would be reported stolen. I was shocked that this wasnt even mentioned until I brought up my short trip. I was told they would not allow this less than two hour trip, but i could drive it any location in the state of Texas. I explained that I would have been very upset had I crossed states line not knowing this with my three kids with me. Its funny when I wrote a 35k check to Chevrolet for my truck there were no stipulations on chasing my check. I filed a complaint with Chevrolet who advised me I would get a call back in 48 hours. A WEEK later i got an email and it stated im sure you are prob back from your trip and Friendly Chevrolet would love to work on your Truck. I responded with not on your life and I would no longer have my truck Serviced at Chevrolet and the next vehicle Ill buy will be From Toyota who officers much better customer service. So if you get a loaner car, Dont bother taking it out of town while your vehicle is in the shop under warranty for several weeks. Chevrolet and Friendly Chevrolet you get an (F) for customer Service. AND TO TOP IT OFF FRIENDLY CHEVROLET TOLD ME WE DONT HAVE TO OFFER LOANERS!! More

poor service department communication Bought new Camaro S/S 14 months ago. Took it in January for a problem with display computer. They kept it a month and during that time never called to Bought new Camaro S/S 14 months ago. Took it in January for a problem with display computer. They kept it a month and during that time never called to keep me informed. They said it was repaired. It started again in May so returned it to them. Six weeks later they say it is fixed again. In six weeks they never called me but once and that was returning my call. I called and left them voicemails a few times and only once did they return my call. Extremely poor communication. More

horrible! very horrible customer service. good luck having someone pick up the phone when you are having a simple question about a car you bought from them for very horrible customer service. good luck having someone pick up the phone when you are having a simple question about a car you bought from them for 48k, let alone having them return a simple voicemail! horrible dealership! no one know what they are doing! More

Bait and Switch Dealer list vehicle online with deep dealer discount but when you contact to buy they increase price by 1000s I have pictures of listed pricing Dealer list vehicle online with deep dealer discount but when you contact to buy they increase price by 1000s I have pictures of listed pricing More

Excellent Did everything possible for us to get vehicle wanted and also made it possible to add a person with no credit at all. Excellent job to everyone! Did everything possible for us to get vehicle wanted and also made it possible to add a person with no credit at all. Excellent job to everyone! More

Great experience We had a great truck buying experience with rosie. She was so kind and honest! We would recommend friends to go here too to buy a vehicle. We had a great truck buying experience with rosie. She was so kind and honest! We would recommend friends to go here too to buy a vehicle. More

Great, service and knowledgeable staff Yolanda, was very professional, and answered all of my questions regarding manufacturers recommend service intervals, she kept me well informed duri Yolanda, was very professional, and answered all of my questions regarding manufacturers recommend service intervals, she kept me well informed during my service, i be sure to send her my colleagues in need of service. More

Easy, helpful and satisfying!! From the moment I drove in I was greeted with a friendly smile and a willingness to help! Not only did Daniel Sullivan go above and beyond, he made us From the moment I drove in I was greeted with a friendly smile and a willingness to help! Not only did Daniel Sullivan go above and beyond, he made us all feel very comfortable. I will be recommending this dealership to all of my family and friends. More

Greatness Best buying experience in my 60 years of buying cars.The whole staff was very polite and friendly and went out out out of their way to make sure i was Best buying experience in my 60 years of buying cars.The whole staff was very polite and friendly and went out out out of their way to make sure i was ? More