Friendly Chevrolet
Dallas, TX
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I didn't purchase from this dealership and the contributing factors include: 1.) They wouldn't remove an add on package called the Friendly Chevrolet Package Plus. It includes window tint, dent r contributing factors include: 1.) They wouldn't remove an add on package called the Friendly Chevrolet Package Plus. It includes window tint, dent repair for 1 year, Perma-Safe for 1 year, and Ikon vehicle security. This package costs $1,395 and said it was required to sell the vehicle. This add on wasn't included in their advertised price on their website, or on CarGurus. 2.) They indicated to get the $5,000 advertised rebate, the vehicle has to be financed with GM Financial. Here, again, this isn't mentioned in their advertising, website, or CarGurus. 3.) Their website gave me a trade-in value of $2,647 for my vehicle, but when they appraised it, they gave me a trade value of $500. More
I have brought my car there for warranty work. The first time service rep said work was done, I picked up my car and they did not do 2 service jobs that I requested. The second time I called ma The first time service rep said work was done, I picked up my car and they did not do 2 service jobs that I requested. The second time I called manager before coming out and that person did not return my call. I went to the dealership and had not received a call back. I got an excuse that they were in meetings and made it seem it was partly my fault. I called the dealership today as I had not heard back as it has been 5 days since car was dropped off for simple tasks. I was told car was ready but service advisor never reached out to let me know. Also, I wanted to confirm that the work was done as I don't want to make another trip asking them for a 3rd time to do work requested. I was told an email would be sent to advisor When you take into account that authorized manufacture dealers charge the highest prices, I am paying more for less. If the manager does not return calls why should those they supervise be expected to do the same. The people are "nice" and sometimes giving a one star is just being overly mean More
They were very helpful with my car buying experience. Imanol, the salesman was understanding and insightful of exactly what I was looking for in a new car. Imanol, the salesman was understanding and insightful of exactly what I was looking for in a new car. More
We recently purchased a 2025 Chevrolet Silverado 2500 LT from Friendly Chevrolet. Our sales representative, Jim Viola, provided excellent service—professional, friendly, and attentive throughout the process from Friendly Chevrolet. Our sales representative, Jim Viola, provided excellent service—professional, friendly, and attentive throughout the process. He made our experience smooth and stress-free, and his team also showed great professionalism. We are very satisfied with our purchase and would highly recommend Jim V. and Friendly Chevrolet. More
Horrible service department. If I could give negative stars I would. No one in management is ever available to talk to you and my corvette incurred damages while in their possess If I could give negative stars I would. No one in management is ever available to talk to you and my corvette incurred damages while in their possession. If you even care slightly about your car don’t take it there. They don’t care about you or your vehicle. It’s going to cost me so much to fix the stuff they tore up and won’t even talk to me. I have tried calling and emailing them but get told the same thing every time “there is no one at the dealership that can take your call right now.” More
Online price is $32K. When the final contract was signed the price was $44K. Tyler made it out the vehicle could be refinanced due to high interest rate. The "DEALER FEES" When the final contract was signed the price was $44K. Tyler made it out the vehicle could be refinanced due to high interest rate. The "DEALER FEES" he has on this vehicle shot that option out of contention. $2500 Friendly Package-$200 IKON-$900 PDR Paintless Dent Removal-They do not allow you to pay your own taxes or you have to put a down payment down on the vehicle. The require you to finance the taxes or pay it on the spot. I wilL NEVER recommend this dealership. NEVER! More

