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Friendly Chevrolet

Springfield, IL

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223 Reviews

2540 Prairie Crossing Dr

Springfield, IL

62711

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Showing 223 reviews

September 12, 2018

Quick Service Fast Service, they're working on getting a car wash across the street, this will be a nice feature. I bought my Chevy Impala this year. More

by Veena87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Bergner
Sep 13, 2018 -

Friendly Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Kind regards, Bill Lynch, GM, (217)-547-0700

September 10, 2018

FRIENDLY The name of the dealership says it all- FRIENDLY CHEVROLET. I give an A++ rating to the sales personnel, office personnel, the service personnel , b More

by Worker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derik Hymans
Sep 11, 2018 -

Friendly Chevrolet responded

Thank you for the feedback! We are happy to hear about your positive experience at Friendly Chevrolet Springfield, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Bill Lynch, GM, (217)-547-0700

September 08, 2018

Great service The staff were friendly and efficient, answering all of my questions and explaining all that was done and what items were recommended in the near fut More

by Rooster104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 11, 2018 -

Friendly Chevrolet responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Thanks again, Bill Lynch, GM, (217)-547-0700

September 05, 2018

Great experience! Just went in for routine maintenance today, but the experience was great! Greeted promptly, professionally treated, work was done done as promised an More

by DGTHOMAS93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lauterbach
Sep 05, 2018 -

Friendly Chevrolet responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Friendly Chevrolet Springfield's Service Department. All the best, Bill Lynch, GM, (217)-547-0700

September 02, 2018

Service with a Smile 😊 I think that when they hire people to work at Friendly Chevrolet they have to already possess the characteristics of their Dealership Name. Everyon More

by Sylvia001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew, Parker, Nikki, Jenelle & Angie!!!, John Dotson, Ben Bergner
Sep 05, 2018 -

Friendly Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Sylvia! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Regards, Bill Lynch, GM, (217)-547-0700

August 31, 2018

Friendly staff, With all the customers that the staff deals with, I'm impressed with the time and attention they give to every one of of their customers.. More

by Dave41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Stolleis, Roger Chen
Sep 05, 2018 -

Friendly Chevrolet responded

Dave, thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Please let us know if there is anything else that we can assist you with. Best, Bill Lynch, GM, (217)-547-0700

August 22, 2018

Wanted to upgrade I loved my ‘16 Chevy Spark but I was looking to upgrade. I went in looking for a specific color and price, and everyone I worked with at Friendly’s di More

by ShylaF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Chen, Anton Cathey
Aug 23, 2018 -

Friendly Chevrolet responded

Your compliments and kind words mean so much to us and our team, Shyla! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Regards, Bill Lynch, GM, (217)-547-0700

August 20, 2018

Walk in not expecting, happy to be wrong I went in only for a test drive of a vehicle. I honestly wasn't expecting to get approved for anything but I was so happy to be wrong. Ben made magic More

by west_bridge
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Bergner
Aug 21, 2018 -

Friendly Chevrolet responded

Thanks for this marvelous review and congratulations on your new car! We are so pleased that Ben was able to provide you with such exceptional service. Enjoy your new 2018 Chevy Sonic! Kind regards, Bill Lynch, GM, (217)-547-0700

August 18, 2018

Great experience Martin was great salesmen and man of faith enjoyed working with him. He made car buying experience stress free. Assisted also after sale as he promise More

by Hank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Hammers
Aug 21, 2018 -

Friendly Chevrolet responded

Thank you for your review and business as a customer, Hank. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad Martin achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, Bill Lynch, GM, (217)-547-0700

August 11, 2018

SALESMAN MADE EVERY EFFORT We were greeted on arrival of our first visit. The salesman, Roger Chen, was courteous, knowledgeable and made every effort to find what we were looki More

by Dave41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The Financing couldn't have gone better. The gentleman knows his stuff!!, Roger Chen
Aug 15, 2018 -

Friendly Chevrolet responded

Thanks for your outstanding review, Dave! I'm very happy to hear that Roger was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Bill Lynch, GM, (217)-547-0700

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