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Friendly Chevrolet

Springfield, IL

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rated
223 Reviews

2540 Prairie Crossing Dr

Springfield, IL

62711

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Showing 223 reviews

November 20, 2018

Service The service I received was spot on. The service rep was friendly and helpful. And he knew what was scheduled for my vehicle. Awesome job. More

by Leadworker1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Bushnell
Nov 21, 2018 -

Friendly Chevrolet responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. I will certainly share your feedback with the entire team and encourage you to contact us or stop by for a visit again if you need any further assistance. Best regards, Bill Lynch, GM, (217)-547-0700

November 18, 2018

great service Always great service and very prompt. What i especially liked was that it was free. One of two services after my purchase. Everyone was good to deal w More

by Marilyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department, Jay Gaydosh
Nov 19, 2018 -

Friendly Chevrolet responded

Thank you for leaving us your positive review, Marilyn! Let us know if we can help with anything else. Best regards, Bill Lynch, GM, (217)-547-0700

November 17, 2018

Great service The technician was friendly and the service was performed very quickly. Couldn’t have been happier as it took less than ten minutes from start to fini More

by Rooster104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Jackson
Nov 19, 2018 -

Friendly Chevrolet responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Drive safely! Best regards, Bill Lynch, GM, (217)-547-0700

November 17, 2018

A very good experience I had come in with interest in a lower priced car, (around 5 to 7 thousand dollars). After driving the car I was interested in, I had some concerns ab More

by Mpg123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Jackson
Nov 19, 2018 -

Friendly Chevrolet responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you. Best regards, Bill Lynch, GM, (217)-547-0700

November 13, 2018

Winterization: oil change, tire rotation, coolant service I have an older car (2007 Saturn Aura) which has been regularly serviced here since Saturn closed. Dan Stickel has usually been the advisor. He is tho More

by frgus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Stickel
Nov 16, 2018 -

Friendly Chevrolet responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best regards, Bill Lynch, GM, (217)-547-0700

November 09, 2018

Bait and Switch! Typical car dealer. "Pre qualified" doesn't mean a thing. Monday....Talked to Janelle. She pulled my credit, asked about my down payment, told me I wa More

by Disappointed
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Janelle, Jay Gaydosh
Nov 13, 2018 -

Friendly Chevrolet responded

Your feedback is greatly appreciated. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. Please call me at your earliest convenience so that we can speak about this issue. Sincerely, Bill Lynch, GM, (217)-547-0700

November 08, 2018

Great service as always. Friendly does all the service on all four of my vehicles. The staff is great to deal with and always take care of my vehicles like there where their o More

by Deena1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Stickle
Nov 09, 2018 -

Friendly Chevrolet responded

Thank you for putting your trust in Friendly Chevrolet! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Kind regards, Bill Lynch, GM, (217)-547-0700

November 02, 2018

Purchase of new 2018 Chevy Silverado. Approximately every three years or sometimes every two years I trade vehicles. Kurt Bushnell has been my salesman for many of them. He is great! More

by Hooch1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The finance guy was also super helpful but I just forgot his name. Sorry., Kurt Bushnell
Nov 06, 2018 -

Friendly Chevrolet responded

Thank you so much for this wonderful feedback! We're so glad you came back to see us for all of your new vehicles. It's fantastic to know Kurt helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Best, Bill Lynch, GM, (217)-547-0700

November 01, 2018

Great service! I received great service! Was easy to get in to get car looked st, fixedvin a quick and efficient manner and picked up! Dan was very helpful in dealin More

by Chevy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan stickel
Nov 02, 2018 -

Friendly Chevrolet responded

Thanks for your outstanding review! I'm very happy to hear that Dan was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Bill Lynch, GM, (217)-547-0700

November 01, 2018

Dealership/Service dept Top rated This dealership has so many excellent qualities it's difficult to rate which one is the best.... From the sale to the honest and easy transaction it More

by silverado doublecab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Stickel and Brando (service dept.), Sean Farris, Ben Bergner
Nov 02, 2018 -

Friendly Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Kind regards, Bill Lynch, GM, (217)-547-0700

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