Friendly Chevrolet
Springfield, IL
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Service The service I received was spot on. The service rep was friendly and helpful. And he knew what was scheduled for my vehicle. Awesome job. The service I received was spot on. The service rep was friendly and helpful. And he knew what was scheduled for my vehicle. Awesome job. More
great service Always great service and very prompt. What i especially liked was that it was free. One of two services after my purchase. Everyone was good to deal w Always great service and very prompt. What i especially liked was that it was free. One of two services after my purchase. Everyone was good to deal with. More
Great service The technician was friendly and the service was performed very quickly. Couldn’t have been happier as it took less than ten minutes from start to fini The technician was friendly and the service was performed very quickly. Couldn’t have been happier as it took less than ten minutes from start to finish. More
A very good experience I had come in with interest in a lower priced car, (around 5 to 7 thousand dollars). After driving the car I was interested in, I had some concerns ab I had come in with interest in a lower priced car, (around 5 to 7 thousand dollars). After driving the car I was interested in, I had some concerns about some things, so my salesman, (Dustin Jackson) had suggested a newer model Malibu, a 2015. I drove it and I loved it. It was actually more car than I was looking for and I really did not want a car payment but the car won me over. Dustin was kind enough to follow me over to Enterprise, as I was driving a rental, and let me drop it off, and then took me back to the dealership. He is not only a good sales person he was also really nice and I felt that I was very important to him. The whole process was fairly quick and I really don't have a bad thing to say about it. The car is probably the best car I have ever had as I have driven older cars for most of my life. I would certainly recommend Friendly to others that I know. More
Winterization: oil change, tire rotation, coolant service I have an older car (2007 Saturn Aura) which has been regularly serviced here since Saturn closed. Dan Stickel has usually been the advisor. He is tho I have an older car (2007 Saturn Aura) which has been regularly serviced here since Saturn closed. Dan Stickel has usually been the advisor. He is thorough, totally knowledgeable, professional, and friendly. The others may also be; I just do not know them. Dan always sees that the work is well done in a timely manner. I have never been the least bit disappointed with the service. More
Bait and Switch! Typical car dealer. "Pre qualified" doesn't mean a thing. Monday....Talked to Janelle. She pulled my credit, asked about my down payment, told me I wa Typical car dealer. "Pre qualified" doesn't mean a thing. Monday....Talked to Janelle. She pulled my credit, asked about my down payment, told me I was qualified. I verified I was qualified with the car I was interested in. Yes she says "that car or any other, you have a few options". Great! See you Friday! Friday comes and I drive 40 miles and am now dealing with Jay, who has no idea what was going on with my previous conversation with Janelle. I sit in his office close to an hour and a half when he finally comes back and wants double the down payment that I was already "pre qualified" with and now I'm no longer able to get the car that I was interested in. Instead I am expected to pick 1 of 5 pieces of crap that he knew very well I wouldn't want. No thanks, I left and went elsewhere and am now driving a better car with less down than what I wanted there! Thanks for wasting my time! I would never recommend this dealer to anyone. More
Great service as always. Friendly does all the service on all four of my vehicles. The staff is great to deal with and always take care of my vehicles like there where their o Friendly does all the service on all four of my vehicles. The staff is great to deal with and always take care of my vehicles like there where their own. I trust them with all my service needs. More
Purchase of new 2018 Chevy Silverado. Approximately every three years or sometimes every two years I trade vehicles. Kurt Bushnell has been my salesman for many of them. He is great! Approximately every three years or sometimes every two years I trade vehicles. Kurt Bushnell has been my salesman for many of them. He is great! More
Great service! I received great service! Was easy to get in to get car looked st, fixedvin a quick and efficient manner and picked up! Dan was very helpful in dealin I received great service! Was easy to get in to get car looked st, fixedvin a quick and efficient manner and picked up! Dan was very helpful in dealing with all my questions! More
Dealership/Service dept Top rated This dealership has so many excellent qualities it's difficult to rate which one is the best.... From the sale to the honest and easy transaction it This dealership has so many excellent qualities it's difficult to rate which one is the best.... From the sale to the honest and easy transaction it was all pleasant. These employees really care about your desires and needs when it comes to a selection of the right Chevrolet. The GM and Sean and the supporting members that put your vehicle purchase on paper and then the keys in your hand are fabulous. And to top it off, when your Chevrolet needs any service or maintenance you have a service department that is 2nd to none, That's right, you won't find another service department anywhere that listens, understands, and performs the work on your Chevrolet like this one does at Friendly Chevrolet. Randy, a most affable gentleman & the service manager follows up with a courtesy call after the service was performed, but you know what? After Daniel Stickel and Brandon in the service department listen to the service request you just gotta know that everything is going to be perfect anyway.....it always is ! Keep up the great customer service. You guys make a great team!!!!! More