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Friendly Chevrolet

Springfield, IL

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223 Reviews

2540 Prairie Crossing Dr

Springfield, IL

62711

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Showing 223 reviews

January 18, 2019

VERY EASY NO PROBLEMS FRIENDLY EMPLOYEES. THIS IS A VERY GOOD DEALERSHIP GOOD PEOPLE.SEAN FARRIS WILL GO THE EXTRA MILE FOR U.CANDY HAD A 2016 EQUINOX LT SHE TRADED FOR A 2019 TRAX LT WITH A L More

by candy2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Farris
Jan 22, 2019 -

Friendly Chevrolet responded

At Friendly Chevrolet, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best, Bill Lynch, GM, (217)-547-0700

January 17, 2019

Taken On 1/5 we visited to check out the new Chevrolet Equinox as it had a 4500 rebate which we would need due to being upside down on our trade. After dis More

by Herminio1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff and Andrew
Jan 22, 2019 -

Friendly Chevrolet responded

Our main priority is to provide excellent customer service. This includes taking the time to explain all parts of your contract, and we strive to avoid any miscommunication that may take place. I would like to do whatever possible to help regain your trust in our dealership. Please call me at your earliest convenience so that we can speak about this issue. Sincerely, Bill Lynch, GM, (217)-547-0700

January 12, 2019

Awesome Service Department Dan Stickel was awesome! He really cares about Friendly Customers and it shows! The entire staff there , care. They treat you with respect and bend ov More

by Lurch120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Stickel
Jan 15, 2019 -

Friendly Chevrolet responded

Thank you for writing about your visit with us! I am happy to hear that Dan was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, Bill Lynch, GM, (217)-547-0700

January 11, 2019

super service Work done very quickly and staff were very friendly. The treatment I got was second to none. All the work performed was explained in detail. More

by sammy&gooch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RANDY POWELL
Jan 15, 2019 -

Friendly Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Bill Lynch, GM, (217)-547-0700

January 10, 2019

Smooth Everything was smooth and fast for my first experience with a new vehicle. Only thing left undone was my tire pressure was not corrected when it was l More

by Suds92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Jan 10, 2019 -

Friendly Chevrolet responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Bill Lynch, GM, (217)-547-0700

January 06, 2019

New car I was in the market for a new daily driver, the current car i had didn't have quite enough room on the inside. I knew i wanted a chevy, reviewed their More

by Brandon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Warren, Sean Farris
Jan 08, 2019 -

Friendly Chevrolet responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Bill Lynch, GM, (217)-547-0700

January 05, 2019

Painless and Accomodating Roger Chen was extremely helpful and patient with me while we explored all the available options for my new Silverado. The staff were extremely nice More

by ChetReynolds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon- maintenance , John Dotson, Roger Chen
Jan 08, 2019 -

Friendly Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Bill Lynch, GM, (217)-547-0700

January 02, 2019

2007 Saturn ESC Vehicle indicated ESC should be serviced. Dan Stickel oversaw this. As always, he is thoroughly knowledgeable, totally professional, most helpful, ver More

by frgus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Stickel
Jan 03, 2019 -

Friendly Chevrolet responded

Thanks for the great feedback! We're very happy that Dan was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Bill Lynch, GM, (217)-547-0700

December 30, 2018

New Truck Purchase with Tobin Tobin was great to deal with, from first test drive throughout the purchase. He/they brought in the color truck I wanted, as it was not on the lot. Up More

by Dan -Chatham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tobin Pride-
Dec 31, 2018 -

Friendly Chevrolet responded

Hello Dan and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Tobin was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Bill Lynch, GM, (217)-547-0700

December 22, 2018

Red Malibu Great experience all around. Sean Farris was outstanding in addressing my wants and needs while also satisfying my wife's desires. Would absolutly re More

by mrmarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Farris
Dec 27, 2018 -

Friendly Chevrolet responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Sean was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Bill Lynch, GM, (217)-547-0700

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