Friendly Chevrolet
Springfield, IL
Filter Reviews by Keyword
By Type
Showing 223 reviews
VERY EASY NO PROBLEMS FRIENDLY EMPLOYEES. THIS IS A VERY GOOD DEALERSHIP GOOD PEOPLE.SEAN FARRIS WILL GO THE EXTRA MILE FOR U.CANDY HAD A 2016 EQUINOX LT SHE TRADED FOR A 2019 TRAX LT WITH A L THIS IS A VERY GOOD DEALERSHIP GOOD PEOPLE.SEAN FARRIS WILL GO THE EXTRA MILE FOR U.CANDY HAD A 2016 EQUINOX LT SHE TRADED FOR A 2019 TRAX LT WITH A LOWER LEASE PAYMENT. More
Taken On 1/5 we visited to check out the new Chevrolet Equinox as it had a 4500 rebate which we would need due to being upside down on our trade. After dis On 1/5 we visited to check out the new Chevrolet Equinox as it had a 4500 rebate which we would need due to being upside down on our trade. After discussing the deal we signed a paper stating they would get us the car at the payment we wanted for 72 months with no money down and we agreed. We went into the finance person who rushed us through signing the papers as he had to leave right after. We got home and actually read the contract and found that the only way they could get us the payment we wanted was to extend the contract to 75 months. We could do nothing as they were closed then and Sunday. We went to the dealership Monday morning first thing and were told it was a done deal but said he thought we were told of the difference. We disagreed and of course would not listen. As a result of their deceit we have to stick with the car and deal. If they had informed us of the extra payments we would have walked away so now we know why they didn't tell us ahead of time. More
Awesome Service Department Dan Stickel was awesome! He really cares about Friendly Customers and it shows! The entire staff there , care. They treat you with respect and bend ov Dan Stickel was awesome! He really cares about Friendly Customers and it shows! The entire staff there , care. They treat you with respect and bend over backwards to help you! More
super service Work done very quickly and staff were very friendly. The treatment I got was second to none. All the work performed was explained in detail. Work done very quickly and staff were very friendly. The treatment I got was second to none. All the work performed was explained in detail. More
Smooth Everything was smooth and fast for my first experience with a new vehicle. Only thing left undone was my tire pressure was not corrected when it was l Everything was smooth and fast for my first experience with a new vehicle. Only thing left undone was my tire pressure was not corrected when it was lower than recommended. More
New car I was in the market for a new daily driver, the current car i had didn't have quite enough room on the inside. I knew i wanted a chevy, reviewed their I was in the market for a new daily driver, the current car i had didn't have quite enough room on the inside. I knew i wanted a chevy, reviewed their website, found the car i wanted, called and set up a time to look at, ended up leaving with it and was very satisfied with the customer service. More
Painless and Accomodating Roger Chen was extremely helpful and patient with me while we explored all the available options for my new Silverado. The staff were extremely nice Roger Chen was extremely helpful and patient with me while we explored all the available options for my new Silverado. The staff were extremely nice and made the entire process quick and painless from beginning to end. The only holdup was my inability to choose between all of the great options 😂. More
2007 Saturn ESC Vehicle indicated ESC should be serviced. Dan Stickel oversaw this. As always, he is thoroughly knowledgeable, totally professional, most helpful, ver Vehicle indicated ESC should be serviced. Dan Stickel oversaw this. As always, he is thoroughly knowledgeable, totally professional, most helpful, very friendly, and consistently caring. More
New Truck Purchase with Tobin Tobin was great to deal with, from first test drive throughout the purchase. He/they brought in the color truck I wanted, as it was not on the lot. Up Tobin was great to deal with, from first test drive throughout the purchase. He/they brought in the color truck I wanted, as it was not on the lot. Upon arrival, the only thing missing was the hitch and wiring. Happy to say that Tobin and the Sales Manger stood behind their word and will be/have been getting it taken care of. Positive result in my mind. Thanks Guys More
Red Malibu Great experience all around. Sean Farris was outstanding in addressing my wants and needs while also satisfying my wife's desires. Would absolutly re Great experience all around. Sean Farris was outstanding in addressing my wants and needs while also satisfying my wife's desires. Would absolutly recommend Sean and Friendly. More