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Friendly Chevrolet

Springfield, IL

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223 Reviews

2540 Prairie Crossing Dr

Springfield, IL

62711

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Showing 223 reviews

April 27, 2019

Oil Change Always get excellent service every time I bring my car in. They always answer my question and looked my car over to make sure it was good to go for a More

by Alley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal Lauterbach
Apr 30, 2019 -

Friendly Chevrolet responded

We appreciate your kind words about our service department. Thank you for choosing Friendly Chevrolet Springfield for your vehicle needs. Best, Bill Lynch, GM, (217)-547-0700

April 24, 2019

Great service for the customer and your vehicle. The A/C went out in my truck a few weeks ago and I wanted it fixed ASAP. Went to Friendly (Where I purchased the truck 5 years ago) and they made me a More

by Paul R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lauterbach
Apr 25, 2019 -

Friendly Chevrolet responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, Bill Lynch, GM, (217)-547-0700

April 24, 2019

They always do a good job on our car I appreciate the service we always receive. It is a big help for my wife and they always answer our questions sufficiently with great advice. More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager
Apr 25, 2019 -

Friendly Chevrolet responded

Michael, thank you for the feedback! We are happy to hear about your positive experience at Friendly Chevrolet Springfield, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Bill Lynch, GM, (217)-547-0700

April 14, 2019

oil change & tire rotation Had to go back and get the lug nuts cover of the tire lug nuts tighten found a lot of the plastic lug nuts loose after washing the truck and drying of More

by TLEEPER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service people
Apr 16, 2019 -

Friendly Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Bill Lynch, GM, (217)-547-0700

April 13, 2019

Wonderful and helpful Very satisfied with dealership service and personnel. Wonderful experience buying our new truck. Austin Hatch was very knowledgeable and met every nee More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Hatch
Apr 16, 2019 -

Friendly Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Bill Lynch, GM, (217)-547-0700

April 03, 2019

Very satisfied Had an oil changed today. When I arrived Dan Stickle address me with my name nice he remembered. Oil change completed on time. Very satisfied. Tha More

by Diana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Gaydosh
Apr 04, 2019 -

Friendly Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Bill Lynch, GM, (217)-547-0700

March 30, 2019

Very satisfied! Always receive great service. Customer waiting area is clean and customer friendly. I always make an appointment and am never disappointed. I will al More

by Julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kameron Underwood
Apr 02, 2019 -

Friendly Chevrolet responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Bill Lynch, GM, (217)-547-0700

March 29, 2019

assist handle An aftermarket Part installed It was an assist handle. The part was installed properly and quickly it was on the frontdriver A post Thankyou Chery More

by Clberkler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service people
Apr 02, 2019 -

Friendly Chevrolet responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Bill Lynch, GM, (217)-547-0700

March 24, 2019

Quick and efficient Had an oil change appointment. They started right on time, were done within 30 minutes, and were courteous and helpful during the intake and check ou More

by Jokimalee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I cannot remember the gentleman’s name who checked me in but he did a great job.
Mar 24, 2019 -

Friendly Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Bill Lynch, GM, (217)-547-0700

March 17, 2019

Happy customer Everyone at friendly I dealt with made the car buying experience smooth and without pressure. Austin was very helpful and listened to my needs and my More

by Rcb123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Hatch
Mar 19, 2019 -

Friendly Chevrolet responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Bill Lynch, GM, (217)-547-0700

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