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Friendly Chevrolet

Springfield, IL

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223 Reviews

2540 Prairie Crossing Dr

Springfield, IL

62711

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Showing 223 reviews

April 01, 2018

Great place to get a new or used car! This place is by far the best dealership I've been to. They really helped us and worked with us! I went in wanting an SUV or another family and I ende More

by ASHDAWNLEE2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dotson, Billy Cowden
Apr 02, 2018 -

Friendly Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best regards, Bill Lynch, GM, (217)-547-0700

April 01, 2018

Wonderful Dealership Always have a great experience at Friendly Chevrolet. Very customer service oriented! Have bought my last 4 cars there and no plans to change. Reco More

by SLKENT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Routine oil change
Apr 02, 2018 -

Friendly Chevrolet responded

We appreciate you taking the time to share your feedback with us!  We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. All the best, Bill Lynch, GM, (217)-547-0700

March 31, 2018

Oil/filter change and tire rotation Service was performed in a timely fashion. Car was parked outside for about 45 minutes before the paperwork was brought forward so I could pay the bi More

by RonR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan somebody (don't recall last name)
Mar 31, 2018 -

Friendly Chevrolet responded

Sorry it took so long to get your paperwork up to the desk and then you to your car. That is normally not the case. Next time you come in for an oil change come up to the front of the dealership and ask for Evan.

March 31, 2018

Great Place First time dealing with Friendly Chevrolet. We had a great experience with Ron. I definitely recommend thus dealership and ask for Ron. He will take c More

by UBECCA70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dotson, Ron Turner
Mar 31, 2018 -

Friendly Chevrolet responded

Great news! Thanks for buying from us. So glad to hear that Ron was so helpful and that John could get a deal done with you guys. Enjoy your new Traverse.

March 31, 2018

Nicely Done Had routine 5000 mile oil change and maintenance and tire rotation. In and out in a very reasonable time. Brandon was friendly and the lady who took c More

by TISRINGHAUSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon ......
Apr 02, 2018 -

Friendly Chevrolet responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Friendly Chevrolet Springfield's Service Department. Regards, Bill Lynch, GM, (217)-547-0700

March 29, 2018

Very easy process. They did not try to upsell me as we had s Very easy to work with. They had exact the car we were looking for on our very specific budget. The great thing was that Ron did not try to upsell as More

by Lavon Dee Nelson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Turner
Mar 29, 2018 -

Friendly Chevrolet responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Ron was able to meet your needs. At Friendly Chevrolet Springfield, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Regards, Bill Lynch, GM, (217)-547-0700

March 29, 2018

Great salesman Ron did a great job on my purchase of a new truck and getting some warranty work done when I fou.d am issue with my new truck. More

by Bill
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ron Turner
Mar 29, 2018 -

Friendly Chevrolet responded

Bill, thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service, from Ron and the rest of the Friendly Chevrolet Springfield team. Thank you for choosing us for your automotive sales and service needs and we look forward to working with you again in the future. Best, Bill Lynch, GM, (217)-547-0700

March 28, 2018

Quick friendly service They were helpful very curtuios and knowledgeable of product. It was a great experience. I will tell all my friends and family to shop friendly! More

by CAKELADY197566
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Turner
Mar 28, 2018 -

Friendly Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Bill Lynch, GM, (217)-547-0700

March 28, 2018

Excellent Salesman Ben was extremely helpful and attentive. It was raining, so he brought the car inside for us to check out. We could tell he was having a very busy day More

by SPRINT4782
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dotson, Ben Bergner
Mar 29, 2018 -

Friendly Chevrolet responded

Reviews like yours are truly a breath of fresh air! Ben is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. All the best, Bill Lynch, GM, (217)-547-0700

March 28, 2018

Purchased used truck Good service and a quick deal without a lot of game playing. Financing help was best I have ever experienced and work before delivery was done well a More

by SWOODMAIL47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Bushnell
Mar 29, 2018 -

Friendly Chevrolet responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Friendly Chevrolet Springfield! If there is anything else we can do for you, please feel free to give us a call. Regards, Bill Lynch, GM, (217)-547-0700

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