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Friendly Chevrolet

Springfield, IL

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rated
223 Reviews

2540 Prairie Crossing Dr

Springfield, IL

62711

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Showing 223 reviews

April 19, 2018

My heat regultor was not operating proprerly dealer made some adjustments which seemed to fix it but problem came back after a few days. I have not had time to return,but will shortly More

by DMACOSGROVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
none of theabove
Apr 19, 2018 -

Friendly Chevrolet responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. We look forward to working with you again in the future. Regards, Bill Lynch, GM, (217)-547-0700

April 19, 2018

Friendly Chevrolet really is friendly. Ron Turner was very helpful to me. I was looking for a very specific vehicle and he found a vehicle for me with which I was more than satisfied. Ro More

by Jackie L Davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Turner
Apr 20, 2018 -

Friendly Chevrolet responded

I am happy to hear your time spent with Ron was pleasant. Congratulations on your new car! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Regards, Bill Lynch, GM, (217)-547-0700

April 19, 2018

Buyer Beware!!! I was looking to purchase a newer truck with the following requirements: 4wd, double cab, V-8 5.3L motor, flex fuel capable, & remote start. When I More

by MROBERTS6
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Lord, John McGlothlin
April 19, 2018

there's a reason why it's called friendly Chevrolet. Everyone at friendly Chevrolet are so helpful and the service dept. Those guys are awesome. They took care of my problem with my Silverado, had a loan More

by WHIPP697771
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Chen, Evan Dannenberger
Apr 20, 2018 -

Friendly Chevrolet responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care, Bill Lynch, GM, (217)-547-0700

April 18, 2018

Awesome service I took my car in to get worked on, I worked with George and he explained everything very well and was very professional. The minute I walked in to sit More

by Bama1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George minor
Apr 19, 2018 -

Friendly Chevrolet responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. All the best, Bill Lynch, GM, (217)-547-0700

April 17, 2018

2018 Chevy Malibu I received superior service at Friendly with Billy and John. Excellent service from start to finish! Looking forward to my new car and my future relat More

by SHAWNA.WORKMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McGlothlin, Billy Cowden
Apr 17, 2018 -

Friendly Chevrolet responded

Thank you so much for your feedback, Shawna. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Billy and John. Please let us know if we can ever help you in the future. Regards, Bill Lynch, GM, (217)-547-0700

April 17, 2018

Service Dept Friendly Chevrolet has always been good to deal with and their Service Dept has always been very helpful and efficient. George Minor was very helpful More

by LOOKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Minor, Joe Phegley
Apr 17, 2018 -

Friendly Chevrolet responded

Thank you for writing about your visit with us! I am happy to hear that George was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, Bill Lynch, GM, (217)-547-0700

April 15, 2018

Our Salesman Kurt Bushnell was great to work with. He answered all of our questions, knew the products, was very courteous, and acted very professional. More

by nihao4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Bushnell
Apr 16, 2018 -

Friendly Chevrolet responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Kurt was there to provide you with such exceptional service! Thank you again and congratulations on your new car. All the best, Bill Lynch, GM, (217)-547-0700

April 15, 2018

Check up Everyone is so pleasant and my services is always quick. The only place I will bring my car to for services. My favorite Car Dealership More

by VFRANKLIN45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan in Service
Apr 16, 2018 -

Friendly Chevrolet responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Best, Bill Lynch, GM, (217)-547-0700

April 13, 2018

service The service department diagnosed the problem and corrected it. The work was done in a reasonable amount of time and with total satisfaction. Good job More

by JBOEHME1010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandonj Stolleis
Apr 16, 2018 -

Friendly Chevrolet responded

We love hearing from our customers so thank you for taking the time to write this glowing feedback. It's wonderful to hear that our staff at Friendly Chevrolet Springfield was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Bill Lynch, GM, (217)-547-0700

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