Back

Friendly Chevrolet

Springfield, IL

not yet
rated
223 Reviews

2540 Prairie Crossing Dr

Springfield, IL

62711

Directions

By Type

Showing 223 reviews

May 05, 2018

Joe is fantastic! Joe was very helpful and kind hearted. We came in to purchase a new vehicle for our very large family and he walked us through the process and was ver More

by CALISEMEGHAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Phegley
May 07, 2018 -

Friendly Chevrolet responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Joe was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Regards, Bill Lynch, GM, (217)-547-0700

May 04, 2018

Satisfied customer The service department serviced my vehicle answered all my questions and best of all there was no charge since it was the second oil change on a new v More

by DBELZER52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry I don't know the names of any of the employees
May 07, 2018 -

Friendly Chevrolet responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best regards, Bill Lynch, GM, (217)-547-0700

May 02, 2018

Great Took care of my troubles with out any hassles to my liking . I was very pleased with the results. Thank you.the worst part is your 25 word minimum for More

by RICKTOUMBS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 03, 2018 -

Friendly Chevrolet responded

Rick, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. All the best, Bill Lynch, GM, (217)-547-0700

April 29, 2018

Great service Very fast with no hassle. Knew what I was wanting when I arrived and had what I wanted when I left. Jay was polite and professional, would recommend. More

by EELLIS877
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Gaydosh
May 01, 2018 -

Friendly Chevrolet responded

Thank you for taking the time to write this review. We are pleased to hear that Jay was able to provide an efficient and overall positive experience. Let us know if there is anything else that we can assist you with! Best, Bill Lynch, GM, (217)-547-0700

April 29, 2018

Oil Change I am greeted with a smile. The take care not to move my seats and they wrap the seat in plastic to keep it clean. I have a nice sitting area.. More

by ANGELAPERRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McGlothlin, Dustin Jackson
May 01, 2018 -

Friendly Chevrolet responded

Angela, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. All the best, Bill Lynch, GM, (217)-547-0700

April 29, 2018

Dan’s the man❗️ Dan Stickel has not ever given me bad advice, or misled me in the service & care in the 8+ years I have owned my Cobalt. Dan, in combination w/the se More

by Trinket
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Stickel, service department.
May 01, 2018 -

Friendly Chevrolet responded

Thank you for writing about your visit with us! I am happy to hear that Dan was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best regards, Bill Lynch, GM, (217)-547-0700

April 26, 2018

Courteous, friendly, and knowledgeable about the automobile. Joe was helpful in choosing a great automobile from description of what I wanted. The final purchase helped with decision of warranties and also let More

by GINGERGRASSI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Phegley
Apr 27, 2018 -

Friendly Chevrolet responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Joe was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Bill Lynch, GM, (217)-547-0700

April 25, 2018

Best dealer in Springfield Great fast service and friendly personnel My car is nearly 3 years old now but the service center always cares about me. And after 3 years my car st More

by SUZYR21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Bergner
Apr 26, 2018 -

Friendly Chevrolet responded

Suzy, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Friendly Chevrolet Springfield's Service Department. Best regards, Bill Lynch, GM, (217)-547-0700

April 22, 2018

Oil change Good had coffee and popcorn everyone was nice. Had an issue with my tire fixed it and recalibrated my tires and did a rotation. Gave me a coupon for a More

by CARLYJO64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember
Apr 23, 2018 -

Friendly Chevrolet responded

Carly, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. All the best, Bill Lynch, GM, (217)-547-0700

April 20, 2018

appreciate their telling me of areas I need to attend to. I knew I was needing an oil change but welcomed the phone call reminding me. I appreciate the area that I need to attend to. More

by ASCHIAVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Stollets,
Apr 23, 2018 -

Friendly Chevrolet responded

We appreciate your kind words about the entire service team. Thank you for continually choosing Friendly Chevrolet Springfield for your vehicle needs. We look forward to working with you again in the future! Best regards, Bill Lynch, GM, (217)-547-0700

...
14
...