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Friendly Chevrolet

Springfield, IL

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223 Reviews

2540 Prairie Crossing Dr

Springfield, IL

62711

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Showing 223 reviews

May 13, 2018

Friendly Chevrolet for Life! This is my second new car purchase from Friendly Chevrolet in two years. They are straightforward, trustworthy, and will do everything possible to ge More

by hamblin326
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dotson, John McGlothlin, Derik Hymans
May 14, 2018 -

Friendly Chevrolet responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care, Bill Lynch, GM, (217)-547-0700

May 13, 2018

Just had oil change and tires rotated I was in for my regular oil change and tires rotated and then had the air filter's checked. They gave me a note as to when other things needed to be d More

by SAWREW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm not sure who the young man in the service is. I don't remember his name, very nice young man, Derik Hymans
May 14, 2018 -

Friendly Chevrolet responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. All the best, Bill Lynch, GM, (217)-547-0700

May 12, 2018

Great customer service This was the 2nd time my vehicle was there for the same service. They worked to find the problem and so far it has been corrected. George kept me info More

by LOOKER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Minor, Joe Phegley
May 14, 2018 -

Friendly Chevrolet responded

Thanks for your awesome review! I'm very happy to hear that George was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Bill Lynch, GM, (217)-547-0700

May 12, 2018

Amazing Derik was incredibly helpful and made my car buying so easy! I was really nervous at first but by the end of the day I was so happy with my new car! I More

by MORGAN.T.ROTH95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derik Hymans
May 14, 2018 -

Friendly Chevrolet responded

Hello Morgan, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Derik was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Kind regards, Bill Lynch, GM, (217)-547-0700

May 11, 2018

New vehicle accessories addition Added under rail lighting and got a second key and fob. Rich in service always does a great job. Got the vehicle in at the scheduled time and finished More

by MTOMLIN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich in the service department, Sean Farris
May 14, 2018 -

Friendly Chevrolet responded

Hi, and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Rich is a great asset and we're thankful to have him on our team. We appreciate your business! Best regards, Bill Lynch, GM, (217)-547-0700

May 11, 2018

good overall experience. Salesperson was very helpful and informative, finance guy was straightforward and vehicle price was on point. Overall painless experience, would buy a More

by drm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salesman Mike Lord
May 14, 2018 -

Friendly Chevrolet responded

thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Bill Lynch, GM, (217)-547-0700

May 09, 2018

Awesome customer service Awesome customer service! Ron Turner did a great job with making sure we got everything we needed and making buying a vehicle a quick and easy experie More

by Mnevius18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Turner
May 10, 2018 -

Friendly Chevrolet responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Ron was able to meet your needs.We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. All the best, Bill Lynch, GM, (217)-547-0700

May 09, 2018

The apt took way longer than it should have. I made an apt at 345 and my car was finished around 5. What’s the point of making an apt if it still takes forever to have a quick service done. More

by mrsmead91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not listing anyone’s name because I wasn’t any persons fault that’s listed. Just bad scheduling.
May 10, 2018 -

Friendly Chevrolet responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. Please call me at your earliest convenience so that we can speak about this issue. Sincerely, Bill Lynch, GM, (217)-547-0700

May 06, 2018

New Malibu My wife and I had one of the most pleasant car purchasing experiences with Friendly Chevrolet. Jay was very knowledgeable of all the vehicles we look More

by CCASS1956
Recommend Dealer
Yes
Employees Worked With
Jay Gaydosh
May 07, 2018 -

Friendly Chevrolet responded

Thank you for leaving us this review. We are very happy to hear that Jay could help get you set up with the perfect new car. If there is anything more we can do for you please feel free to come back and see Friendly Chevrolet Springfield anytime! Take care, Bill Lynch, GM, (217)-547-0700

May 06, 2018

82500.checkover. Very pleased with the work being completed in short time frame. It's difficult to pay big dollars to fix noises from unknown sources. Their call had b More

by paulkincaid83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan. George.
May 07, 2018 -

Friendly Chevrolet responded

Thank you for sharing your feedback, Paul! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. We look forward to working with you again soon! Regards, Bill Lynch, GM, (217)-547-0700

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