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Friendly Chevrolet

Springfield, IL

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rated
223 Reviews

2540 Prairie Crossing Dr

Springfield, IL

62711

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Showing 223 reviews

July 21, 2018

New Car Sales Martin Hammers was great! No pressure on the sale and very easy to work with. Highly recommend him if in the market for a new or used car. More

by iwoodyi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Hammers, John Dotson
Jul 26, 2018 -

Friendly Chevrolet responded

Thank you for taking the time to write this review. We are pleased to hear that Martin was able to provide an efficient and overall positive experience. Let us know if there is anything else that we can assist you with! Regards, Bill Lynch, GM, (217)-547-0700

July 15, 2018

Service done on vehicle Came in to have my car serviced and was done within one hour. Had time to then visit with my saleman.about a new vehicle More

by SAWREW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm not sure who the young man in the service is. I don't remember his name. He is always very nice, Derik Hymans
Jul 17, 2018 -

Friendly Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. All the best, Bill Lynch, GM, (217)-547-0700

July 04, 2018

New truck Had a nice deal, though always think I should have got a little better deal. Especially with an 820 credit score to leave with a new vehicle and over More

by SForce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tobin Pride
Jul 05, 2018 -

Friendly Chevrolet responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please call me at your earliest convenience so that we can speak about this issue. We look forward to serving you again. Sincerely, Bill Lynch, GM, (217)-547-0700

July 02, 2018

Great experience and great people I have never bought from a dealer and was hesitant to do so because I was going alone and didn’t want to be forced into a sale. I am happy to say this More

by Kayerenee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McGlothlin, Kurt Bushnell, Brad Burke
Jul 02, 2018 -

Friendly Chevrolet responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Friendly Chevrolet Springfield! If there is anything else we can do for you, please feel free to give us a call. All the best, Bill Lynch, GM, (217)-547-0700

June 30, 2018

Corvette repair This is the second time I've had this issue with my vette, but found out that this problem was actually created my myself, too many muscles taking it More

by cargal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lauterbach, Rick ???, Joe Phegley, Jay Gaydosh
Jul 02, 2018 -

Friendly Chevrolet responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best regards, Bill Lynch, GM, (217)-547-0700

June 26, 2018

Service on vehicle This was the third time I went for service for the same problem. However this time the problem was discovered. They never gave up on the repeated diag More

by LOOKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Minor, Joe Phegley
Jun 27, 2018 -

Friendly Chevrolet responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Friendly Chevrolet Springfield's Service Department. Best regards, Bill Lynch, GM, (217)-547-0700

June 24, 2018

service Went for service on headlights....needed to be set lower. I was in & out in a matter of 15 minutes. This dealership takes excellent care of its custom More

by Bob's LTZ-Z-71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Stickel
Jun 25, 2018 -

Friendly Chevrolet responded

Bob, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Regards, Bill Lynch, GM, (217)-547-0700

June 23, 2018

Great service from my salesman, Derik I was missing some nuts off of a tire and Derik came and picked up my vehicle, took it to the shop and brought it back. He realizes I just can't get More

by SAWREW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derik Hymans
Jun 25, 2018 -

Friendly Chevrolet responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Derik's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Best regards, Bill Lynch, GM, (217)-547-0700

June 22, 2018

Great dealership! From the moment we walked into the Friendly Chevrolet dealership through to the recall/repair experiences, we have been very pleased with the complete More

by VoltOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, I don’t remember the names.
Jun 25, 2018 -

Friendly Chevrolet responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Friendly Chevrolet Springfield's Service Department. All the best, Bill Lynch, GM, (217)-547-0700

June 20, 2018

Service is great! Friendly Chevrolet has always treated me right when it comes to service. I highly recommend their service department. Quick and accurate diagnosis o More

by Equinoxowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who works in the Service Department.
Jun 21, 2018 -

Friendly Chevrolet responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Best, Bill Lynch, GM, (217)-547-0700

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