Friendly Acura of Middletown
Middletown, NY
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I found the staff, espcially Brian Larkin, very courteous, helpful and prompt. All my questions were answered and I did not feel "hounded" as I do at most car dealerships. I also think the car help courteous, helpful and prompt. All my questions were answered and I did not feel "hounded" as I do at most car dealerships. I also think the car helped sell itself, but Brian made the experience enjoyable, not a hassel. He is a true gentleman! So far... it's only been a few days since I've owned my Acura TL, I am very pleased and hope the car lives up its reputation! And, that Feders Acura will do the same.... thanks especially to Brian! I'll willbe calling soon with a couple of quick, simple questions !! More
This is our second Acura with Feder's and Joe Krupp. We were recommended by a dealer in Brooklyn who we had leased several cars ( not Acura ) before. We told him that we were interested in leasing a Acura were recommended by a dealer in Brooklyn who we had leased several cars ( not Acura ) before. We told him that we were interested in leasing a Acura but did not have a contact. He sent us to Joe. We are glad he did. Three years later we have come back again from Brooklyn. Obviously we could have found a dealer closer to home. We stayed loyal to Feder's and Joe not just for thecae but for the service. More
Firstly this is my second MDX,we also have a TL and an RDX. These cars are the best we have ever owned. I love Feder's Acura. Mr Feder is a real gentleman and makes us feel at home whenever we are ther RDX. These cars are the best we have ever owned. I love Feder's Acura. Mr Feder is a real gentleman and makes us feel at home whenever we are there. He has surrounded himself with great people who always make are visits very pleasureable. More
Feders Acura have a very courteous and professional Feders Acura have a very courteous and professional staff.Great service. I recommend this dealer to all!!!!!!!!! staff are all very wonderful! no co Feders Acura have a very courteous and professional staff.Great service. I recommend this dealer to all!!!!!!!!! staff are all very wonderful! no complain.....thank you :) More
My first Acura RL was purchased in 2005. The car was sold to me by Brian the friendly car salesman. Since my 2005's purchase, it was serviced exclusively at Feder's Acura for over 7 years & 165,000 miles. Th to me by Brian the friendly car salesman. Since my 2005's purchase, it was serviced exclusively at Feder's Acura for over 7 years & 165,000 miles. The service department at Feder's is wonderful. Chris Sampieri is always friendly, helpful, and gives you an appointment that works with your schedule. The car is always ready when promised. When I went to bring my 2005 in for service on May 9, 2012, I did not see myself walking out with a new car. My husband accompanied me to the service department, and before he let me drop it off, we "looked" around. I was dropping the car off because my screen that displays everything went black. The car was also developing a shake that, I feel, was never going to go away, no matter how many times you tried to fix it. So, seven years later, helpful, friendly Brian the car salesman is still with Acura :). To be honest, there is no other car out there, that has turned my head, that made me shop around. I bought a 2012 Acura RL in a different color. This time Graphite. The best part is, the car has hardly changed. Some things have been reversed in position, but you adapt. So that is why I bought another Acura RL & from Feder's Acura. More
Feders Acura have a very courteous and professional staff. The level of service they provide is exceptional. Both the sales and service departments both follow up to make sure that the customer is sa staff. The level of service they provide is exceptional. Both the sales and service departments both follow up to make sure that the customer is satified. Any service that I have had done on my MDX has always been done in a timely manner. More
Hello, when i purchased my beautiful MDS SUV, Ian and Bill Kill really made my husband and my myself like family. They understood our situation and knew what we really needed. We are very greatful to the Bill Kill really made my husband and my myself like family. They understood our situation and knew what we really needed. We are very greatful to them. Also at the Auto service they are very very nice. Thanks More
I had purchased a 2009 MDX and was very satisfied.Any time I had service performed my car came back spotless.The service manager could not be more helpful.When I traded my MDX for a 2012 MDX Brian was gr time I had service performed my car came back spotless.The service manager could not be more helpful.When I traded my MDX for a 2012 MDX Brian was great.He programed all the necessary toys which was neat.When I had a question referencing one of the accessories Jim was kind enough to help me out. I would recommend this dealership to everyone I know. It is a pleasure to come to the showroom and deal with pleasant people. Your service department is also knowledgeable and very helpful. When they say your car will be ready at a specific time your car is waiting for you. Thank you. More
Service Manager dealt with my service issue in a timley and profesional manner. Work was completed on time promised and to my satisfaction. Repair costs are very competive. and profesional manner. Work was completed on time promised and to my satisfaction. Repair costs are very competive. More
Chris is the best manager that i have seen in my manny years of the car service experience with all kinds of auto dealers. you are lucky to have such a person on your staff. nick niknam. years of the car service experience with all kinds of auto dealers. you are lucky to have such a person on your staff. nick niknam. More