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Friendly Acura of Middletown

Middletown, NY

Overview
Reviews
4.9
207 Reviews
Call Dealership (845) 343-5911

3475 Route 6

Middletown, NY

10940

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Showing 207 reviews

November 18, 2023

COURTEOUS AND PROFESSIONAL EXPERIENCE. Work was done in a time frame that was very reasonable. Vehicle was kept in clean condition when mechanic worked on it. More

by Gator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naomi at service was courteous and professional.
Report | Print
November 02, 2023

Service managers/associates are first rate. Maintenance work is recommended but not forced or steered The work is consistently done right. Not sure I could attain the mileage on my TLX More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad Miller
Report | Print
September 01, 2023

My car was delivered on time by Ray. Exactly as ordered! Ray was very friendly and helpful. More

by Jim
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray Irizarr, Conrad Miller
Report | Print
July 04, 2023

2nd vehicle purchased @ Friendly Acura Middletown - Best experience @ a car dealership both sales and service More

by Eric McCartney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ, Conrad Miller
Report | Print
Jul 25, 2023 -

Friendly Acura of Middletown responded

Thanks for you support, Eric! We aim to build long-term relationships with our clients, so we're thrilled to continue working with you. In fact, we're already looking forward to your next visit! 'Til then, drive safely!

June 30, 2023

Very good service. Very pleasant staff And easy to make an appointment. Five stars..thank you all More

by Carlakobrick
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Naimi
Report | Print
Jul 25, 2023 -

Friendly Acura of Middletown responded

You're welcome, Carla! It was a pleasure to work with you, and we appreciate you taking the time to review us. Thanks, and drive safely!

June 07, 2023

Excellent service. Straight forward, no nonsense. DJ and the managers are all very knowledgeable and honorable. More

by Rcoct69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ, Conrad Miller
Report | Print
Jul 25, 2023 -

Friendly Acura of Middletown responded

The goal at Friendly Acura is to elevate the car-buying experience for our clients, so it's rewarding to read your feedback. Thanks, and please let us know if you need anything else in the future. Drive safely!

May 18, 2023

I love it here. Everyone always treats me very well, and I get great help every time. More

by DSperber87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ, Ray Laureano, Conrad Miller
Report | Print
May 19, 2023 -

Friendly Acura of Middletown responded

That's what we call "the Friendly Difference"! Thank you so much for choosing Friendly Acura, and thank you for the five-star review. Drive safely!

April 04, 2023

Had to have a lot of servicing done but Service Manager worked with me on the final cost and work was done quickly. More

by dfitzee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Apr 21, 2023 -

Friendly Acura of Middletown responded

We're always willing to help, and you need anything in the future, we'll be glad to help you again! In the meantime, drive safely. See you soon!

March 28, 2023

Always a pleasant experience. Everyone in the service department are fantastic! Ed and his team are great! I love going to this Acura. More

by Red
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed
Report | Print
Apr 21, 2023 -

Friendly Acura of Middletown responded

Thanks for the five stars, Red! We appreciate your support, and if you need anything in the future, don't hesitate to reach out. 'Til then, drive safely!

March 17, 2023

I love Friendly Acura. My car is in excellent condition, nobody outside of this dealership has touched my car since I leased it. My lease will end soon, and I plan to buy f More

by DSperber87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naomi, DJ, Conrad Miller
Report | Print
Apr 21, 2023 -

Friendly Acura of Middletown responded

Thanks for you loyalty! We work hard to earn it each and every time you come in, so it was rewarding to read your review! Drive safely, and let us know when you're ready to turn your lease in!

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