Friendly Acura of Middletown
Middletown, NY
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Awesome My steering pump broke. They were able to fix the problem expeditiously keeping me in contact at all times. The staff was very friendly. I will defini My steering pump broke. They were able to fix the problem expeditiously keeping me in contact at all times. The staff was very friendly. I will definitely recommend friendly Acura to my friends and co workers. More
Such an amazing experience and great employees This was my first car and they were very helpful in having me get the car I wanted. Other dealerships I went to kade it such a struggle to bring the c This was my first car and they were very helpful in having me get the car I wanted. Other dealerships I went to kade it such a struggle to bring the car I was looking at to a mechanic while some wouldn’t let me bring a car to a mechanic at all. Friendly Acura had no hesitation in doing it. The sales person Who helped me out was Eddie. Very great and funny guy. Couldn’t have been more satisfied! More
Great Kevin and Letty are a credit to your organization. My service experience was outstanding! This is my 7th or 8th Acura lease. Although my experience Kevin and Letty are a credit to your organization. My service experience was outstanding! This is my 7th or 8th Acura lease. Although my experience with 2 other Acura dealers was excellent friendly Acura is a cut above. More
Oil change tire rotation inspection. My overall experience was excellent. The general manager Colin was extremely friendly and hospitable. The service provided was fast and efficient. Gre My overall experience was excellent. The general manager Colin was extremely friendly and hospitable. The service provided was fast and efficient. Great job by all. More
Best Acura Dealer After going to a few dealers who were pushy ,I stopped in Friendly Acura greeted by Murph . Murph & Dave sold me my 18 MDX no pressure or pushy sales After going to a few dealers who were pushy ,I stopped in Friendly Acura greeted by Murph . Murph & Dave sold me my 18 MDX no pressure or pushy sales tactics. They made the entire process easy! Both are a pleasure to deal with. Just had my 1st service free oil change! Had me out within an hour. Friendly Acura is a clean modern facility & I would highly recommend this dealer! More
Professional and courteous The service department employees are very professional , courteous and informative. My questions are always answered and any concerns are always prom The service department employees are very professional , courteous and informative. My questions are always answered and any concerns are always promptly addressed. I will continue to buy Acura and use their services. Thank you ! I would highly recommend Friendly Acura for all your needs. More
Easy!! What a pleasant experience I had choosing my new MDX!! Allison, And Ray spent an afternoon with me test driving and going over the car with me! Dav What a pleasant experience I had choosing my new MDX!! Allison, And Ray spent an afternoon with me test driving and going over the car with me! David was very pleasant as well, the entire staff was so friendly !! I am very happy with my MDX!! Thanks Friendly Acura More
Great Experience Murf, Allison and staff were extremely pleasant. I never felt pressured. I gave my parameters and they did their best to meet them. The MDX is perfect Murf, Allison and staff were extremely pleasant. I never felt pressured. I gave my parameters and they did their best to meet them. The MDX is perfect. We highly recommend! More
Great experience Very great experience at Friendly Acura. They lived up to their name. My episodes buying a car other places in the past were more like ordeals with Very great experience at Friendly Acura. They lived up to their name. My episodes buying a car other places in the past were more like ordeals with arrogant and pushy salespeople. Friendly Acura was the complete opposite. Very easy to work with. More
The way buying a car SHOULD be Our search for a great used car was stressful, until it landed us at the door of Friendly Acura of Middletown. We had found our ideal car on their sit Our search for a great used car was stressful, until it landed us at the door of Friendly Acura of Middletown. We had found our ideal car on their site, made an appointment to come see it in person, and, unlike our experience elsewhere the week before, the car was ready and waiting for us when we arrived. We were directed to salesman Joe Gil, who greeted us, pulled the car around, and readied us for a test drive. Joe is the type of salesman you hope for when you're nervous about shopping for a car. He was accommodating, friendly, and casual, all the while answering any question or concern we had. He never pressured us, never made us feel like we were in a high pressure environment. That allowed us to talk it out, and make the right decision. After we made the leap, the excellent treatment continued. Financing was quick, easy, and fair. Not to mention, of course, that everything was clear and easily understood for someone who hadn't purchased a car in 12 years. The car was clean and ready for us to drive it off the lot, as you would expect. We couldn't have asked for any more than we got from Joe and the entire team. Other dealerships could learn a thing or ten from Friendly Acura. More