Friendly Acura of Middletown

Very courteous And patient Amazing service and fast turn around was very impressed with the patients they had and took care of my lease return I was left with no headache Amazing service and fast turn around was very impressed with the patients they had and took care of my lease return I was left with no headache More

Solving the Problem Recently my EPS light intermittently flashed on and the steering wheel stiffened up while it was happening. I called the dealership and they checked o Recently my EPS light intermittently flashed on and the steering wheel stiffened up while it was happening. I called the dealership and they checked out my RDX eventhough it was near closing time and all the codes checked out fine. When it happened again the following week, they kept my vehicle until they figured out the problem and I am so grateful. Thankfully it was all covered under my warranty. More

Very happy! Jeff was very professional and wanted to please. He went above and beyond to get the deal done. The car was clean and perfect. The 2019 RDX is gorgeou Jeff was very professional and wanted to please. He went above and beyond to get the deal done. The car was clean and perfect. The 2019 RDX is gorgeous and I love it! Thank you Friendly and Acura and Jeff! More

Service Friendly Acura is the best dealership. My car would not start the other night. I called Friendly Acura to speak to someone in the service departme Friendly Acura is the best dealership. My car would not start the other night. I called Friendly Acura to speak to someone in the service department. I was told that the service department was closed. The told me to hold and the sales manager Ken was trying to assist me over the phone. Ken actually came out and gave me a jump at 7:00pm. More

New car purchase Positive experience purchasing my new car with the help of salesperson Joseph Gil. The Redesign RDX offers great safety features and provides a great Positive experience purchasing my new car with the help of salesperson Joseph Gil. The Redesign RDX offers great safety features and provides a great ride. More

Service dept review Everyone was great. I would highly recommend them. They were ready for me when I arrived and completed the work quickly and efficiently The free car Everyone was great. I would highly recommend them. They were ready for me when I arrived and completed the work quickly and efficiently The free car wash was a nice extra More

Staff is always helpful and very friendly. Service department was very punctual in fixing a recall and getting back in my vehicle. I waited a little long is always helpful and very friendly. Service department was very punctual in fixing a recall and getting back in my vehicle. I waited a little long then told but I didn't mind. More

Service Very Friendly and honest. Vehicle was delivered as promised.Always a pleasure coming back for service and other things. The place is clean and accessi Very Friendly and honest. Vehicle was delivered as promised.Always a pleasure coming back for service and other things. The place is clean and accessible to me. More

Quality problem RDX had a front struts rattle. Only 6 months old. Phil in Service very helpful. Product quality disappointing for an entry level luxury vehicle, espec RDX had a front struts rattle. Only 6 months old. Phil in Service very helpful. Product quality disappointing for an entry level luxury vehicle, especially from Acura. More

Excellent experience We contacted the dealership via internet for a used vehicle we were interested in. We were immediately contacted by the dealership and sent a video of We contacted the dealership via internet for a used vehicle we were interested in. We were immediately contacted by the dealership and sent a video of the vehicle by the salesman Eddie Vasquez. We test drive the vehicle and negotiated a price. Friendly Acura took care of the rest. Eddie was extremely friendly, professional and timely in his communication and was a pleasure to deal with. More