Friendly Acura of Middletown
Middletown, NY
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Excellent service!!!! Awesome service from Gary and the gang. They were wonderful and took care of me. He was very informative and very serviceable. I definitely recomme Awesome service from Gary and the gang. They were wonderful and took care of me. He was very informative and very serviceable. I definitely recommend Friendly Acura!!! More
Excellent saleman, and service. There was no pressure, they went over everything, car style and there differences, financing. Answered every question I asked. Took the time to find There was no pressure, they went over everything, car style and there differences, financing. Answered every question I asked. Took the time to find the right car for me. More
Excellent service all around! Everyone is so positive, helpful and supportive. This dealership cares about Customer service and care about each customer as an individual. They are Everyone is so positive, helpful and supportive. This dealership cares about Customer service and care about each customer as an individual. They are ALL wonderful! More
Excellent Customer Service Was called about a recall for my TLX. Made an appointment and, when I got there, was told it would take about an hour. Thirty minutes later I was done Was called about a recall for my TLX. Made an appointment and, when I got there, was told it would take about an hour. Thirty minutes later I was done! Very Friendly! More
Great dealership and staff The general manager went well above his duties to get my mdx.in for service. He is an asset to.the dealership. He picked up.my vehicle and brought it The general manager went well above his duties to get my mdx.in for service. He is an asset to.the dealership. He picked up.my vehicle and brought it to the dealership for service. More
Could not have gone any better or smoother Friendly Acura of Middletown is the place to be for professional, courteous and next level service. I could not be happier with my experience overall. Friendly Acura of Middletown is the place to be for professional, courteous and next level service. I could not be happier with my experience overall. There is no shortage of car buying options in the Hudson Valley and on the internet but I made the right choice walking into Friendly Acura. I was greeted warmly upon entering the elegant, yet comfortable showroom and truly enjoyed the process end to end. All my questions were addressed fully and ultimately I felt confident driving off the lot in the perfect vehicle for me in record time. I know I will enjoy my MDX and my relationship with Friendly Acura for many years to come! More
great dealership, excellant salesman Was probably the best dealership experience I have had thanks to a salesman named Jeff. Was so helpful on explaining everything, keeping you up to dat Was probably the best dealership experience I have had thanks to a salesman named Jeff. Was so helpful on explaining everything, keeping you up to date with the process of the vehicle and taking time to explain every feature it had when I came to pick it up. Jeff is an asset to your dealership and I would highly recommend you to all of my friends More
Excellent service We were very pleased with the service and information we needed to purchase our 2019 Acura. We were also very pleased that the time was taken to show We were very pleased with the service and information we needed to purchase our 2019 Acura. We were also very pleased that the time was taken to show us your service area and introduce us to the folks that would handle our future service needs. More
Staff was very accommodating and nice The staff was very accommodating during the buying process and after. Everyone is very nice and always willing to help. The team is very transparent. The staff was very accommodating during the buying process and after. Everyone is very nice and always willing to help. The team is very transparent. More
Emergency repair while visiting family I was 140 miles away from home(and my local Acura dealer) when a horrible rattle came from the engine on Thanksgiving morning. I took my ‘09 MDX to F I was 140 miles away from home(and my local Acura dealer) when a horrible rattle came from the engine on Thanksgiving morning. I took my ‘09 MDX to Friendly Acura of Middletown and was greeted by Kevin, who could not have been nicer. He was able to fit me in and had the repair done that day!! He showed me the parts that were replaced and introduced me to Dan, who did the work. A BIG thank you to Kevin and his team for getting the job done and saving my family from a major headache over the holiday. Total Professionals!! More