Friendly Acura of Middletown

the service manager was professional, accomodating and followed up quickly on my request. He was able to save me money and fix a tricky problem in less than a day. A+ for Ed and his team. Many thanks followed up quickly on my request. He was able to save me money and fix a tricky problem in less than a day. A+ for Ed and his team. Many thanks More

The dealership was well organized all service people were friendly inside was clean plenty of comfortable seating Eddie the sales person was great on all aspects . friendly inside was clean plenty of comfortable seating Eddie the sales person was great on all aspects . More

Service visit Had an awesome service visit to service my Honda. The staff was very friendly and accommodating. Everything was done in a timely manner and I couldn’t Had an awesome service visit to service my Honda. The staff was very friendly and accommodating. Everything was done in a timely manner and I couldn’t be happier. I will definitely be coming back. Thanks Friendly Acura :) More

Great car buying experience We recently leased an MDX from Friendly Acura of Middletown. At first, we thought the dealership name was kind of humorous, but I must admit they earn We recently leased an MDX from Friendly Acura of Middletown. At first, we thought the dealership name was kind of humorous, but I must admit they earned the name. Everyone was extremely friendly. It made the experience so much more enjoyable. Our salesman Jeff Donati was great to work with. He was extremely knowledgeable and very responsive. Overall, we had a great experience. More

Great experience at Friendly Acura I just recently purchased an RDX from Friendly Acura and I can honestly say it was one of the best car shopping experiences I've ever had. My salesman I just recently purchased an RDX from Friendly Acura and I can honestly say it was one of the best car shopping experiences I've ever had. My salesman Eddie Vasquez was a dream to work with and made the process that much easier. When I test drove the car, he made sure I was 100% comfortable before we even left the lot and went over all the features and not once did I feel overwhelmed. He took his time to make sure my husband and I were well accommodated and consistently asked if there was any more that he could do. During the process the sales manager, Conrad, came over and introduced himself which I found beyond professional and checked in on us periodically to make sure we were comfortable. If you are looking for an easy and smooth car buying experience, look no further than Eddie at Friendly Acura, he was absolutely amazing and went above and beyond. More

Great experience at Friendly Acura I just recently purchased an RDX from Friendly Acura and I can honestly say it was one of the best car shopping experiences I've ever had. My salesman I just recently purchased an RDX from Friendly Acura and I can honestly say it was one of the best car shopping experiences I've ever had. My salesman Eddie Vasquez was a dream to work with and made the process that much easier. When I test drove the car, he made sure I was 100% comfortable before we even left the lot and went over all the features and not once did I feel overwhelmed. He took his time to make sure my husband and I were well accommodated and consistently asked if there was any more that he could do. During the process the sales manager came over and introduced himself which I found beyond professional and checked in on us periodically to make sure we were comfortable. If you are looking for an easy and smooth car buying experience, look no further than Eddie at Friendly Acura, he was absolutely amazing and went above and beyond. More

I visited the Acura dealer in Middletown on 9/28/2019. I drove out with a nice 2020 Acura MDX. The lease deal was quite fair to me. The team in the sales department was very supportive and helpful. I had a drove out with a nice 2020 Acura MDX. The lease deal was quite fair to me. The team in the sales department was very supportive and helpful. I had a great experience acquiring the car I wanted. I am very pleased 😀 More

Service Department I had an 8am appt and there was no wait. Ed greeted us and Kevin took it from there. Their customer service is second to none and after suggested wi I had an 8am appt and there was no wait. Ed greeted us and Kevin took it from there. Their customer service is second to none and after suggested winter proactive work, we were out of there in no time. More

New MDX This is my 2nd MDX purchase from Friendly Acura. Its been a great experience start to finish. I'm very impressed with the dealership. Colin was a ple This is my 2nd MDX purchase from Friendly Acura. Its been a great experience start to finish. I'm very impressed with the dealership. Colin was a pleasure to deal with. More

Expensive and service is not good Foot brakes disabled after replacing the rare brakes. Leaving a message but no reply. No instant corrections after I report, still let me wait at leas Foot brakes disabled after replacing the rare brakes. Leaving a message but no reply. No instant corrections after I report, still let me wait at least 1 hour or pick later that day to come back. More