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Friendly Acura of Middletown

Middletown, NY

4.7
211 Reviews

3475 Route 6

Middletown, NY

10940

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Showing 211 reviews

April 01, 2025

They were terrible liars, and communication was horrible. They made mistakes and never admit it. And never provided us with an apology More

by josephmyrtil12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ray, and Tom
March 31, 2025

The service was okay. They did the work in a timely manner. The service was okay More

by Ramonrodriguez731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad Miller
March 22, 2025

Tom, Ken and Perry were all knowledgeable and friendly. They made a car buying experience both seamless and easy. More

by hlfahrenfeld
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom-Sales Manager, Ken,-Gm, Perry Snitkin-sales
March 21, 2025

Their name says it all! ! Friendly Acura and that is true. I have to say in all my years (50) of car purchasing and leasing this was truly the best dealership I have ever dea More

by Brenda Sawransky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ was my person of contact and extremely patient with “Boomer’s”. Such a pleasure to work with. , Conrad Miller
October 11, 2024

I recently purchased a 2025 RDS from Friendly Acura and had a fantastic experience. DJ and the General Manager Conrad went above and beyond to ensure a seamless and pleasant buying process. More

by cabs
Recommend Dealer
Yes
Employees Worked With
DJ, Conrad Miller
September 21, 2024

Mansoor was amazing to work with in buying my 2019 Nissan from beginning to end. All papers, explanations, honesty, and delivery were perfect. Thank you. More

by Jimmy
Recommend Dealer
Yes
Employees Worked With
Mansoor
August 11, 2024

I recently purchased an RDX from Friendly Acura and had a fantastic experience. The team, Ed, DJ, Mansoor, Ray and General Manager Conrad went above and beyond to ensure a seamless and pleasant buying proces More

by JohnM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed, DJ, Mansoor and Ray, Conrad Miller
July 24, 2024

This is my first time buying a vehicle off the internet. Tom was very friendly answering all my questions. It was such a simple process. Delivery of my vehicle was amazing and seamless. Mr Mansoor was so p More

by Cloiero2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Van Duyne and Mr Mansoor, Conrad Miller
June 08, 2024

Knowledgeable and friendly workers in the service dept, got done in a timely manner , will definitely use friendlys again, service Rep Klo Kelly was great and let me know all I needed to know and kept me u More

by rayrod44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Flo Kelly, Conrad Miller
March 28, 2024

They consistently provide quality service. On schedule and professional. Took care of all my A1. More

by JEDESIBIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naomi took care of me., Conrad Miller
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