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Fresno Lexus

Fresno, CA

4.9
160 Reviews

777 West Palmdon Drive

Fresno, CA

93704

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Showing 160 reviews

July 20, 2022

Scotty was amazing! Very helpful and understanding. Tech was understanding in fixing my vehicle and kept it overnight and found the issue! Vehicle was done quick too! Lo More

by RIKSTAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scotty
Jul 21, 2022 -

Fresno Lexus responded

We're more than happy to hear that your experience was nothing short of stellar with Scotty. Please let us know if there is anything else we can do for you! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

June 29, 2022

I was satisfied with the service I received and the way they took care of me More

by Lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Jun 30, 2022 -

Fresno Lexus responded

We are so happy to hear that you enjoyed your recent visit with us! Can't wait to see you again! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

June 25, 2022

We were very happy to have been taken through the lease process by Jack Baines and Candalario in finance.. Jack took time to show us a lot of features, including the emergency medical services button. Ast More

by Clovis customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Baines, Candalerio
Jun 27, 2022 -

Fresno Lexus responded

It's a pleasure to hear that our team made sure you had an enjoyable visit! Thank you for this great review and we hope to see you again! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

May 14, 2022

The Service Advisor Jake was professional, knowledgeable and very helpful in making my service easy. I am always satisfied with his service. Thank you Jake. More

by jmwilson46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake DeBussey
May 16, 2022 -

Fresno Lexus responded

We thrive on positive feedback from all our guests and are so happy to hear you had a pleasant experience with Jake. Thank you for always choosing us and we hope to see you again soon! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

April 27, 2022

Jesse was my main contact for service on my Lexus-SUPERB! He handled everything in a professional quick manner. My car was expertly serviced and ready the next day. Jesse procured a loner car immediately More

by parsonsranch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Cervantes
Apr 27, 2022 -

Fresno Lexus responded

Jesse is an outstanding asset to us here and always makes sure our customers go home happy. Thanks you so much for your feedback and we hope to see you again soon! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

April 22, 2022

Service Advisor was professional, knowledgeable, and accommodating in arranging service of my vehicle. Service was done to my satisfaction in a timely manner. More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty Vang
Apr 25, 2022 -

Fresno Lexus responded

Hi John, we are ecstatic to hear that you enjoyed your service experience here with us! Thank you for stopping by and we hope to see you again! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

April 21, 2022

We brought our car after it was vandalized at the Amtrak station. We worked with Jessie who was very professional and kept us informed during the whole process. I have dealt with Lexus before and have alway More

by elviracosta1984
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie
Apr 22, 2022 -

Fresno Lexus responded

It's wonderful to hear that Jessie made sure you left a satisfied customer! We hope your car is running like new and please let us know if there is anything else we can help you with! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

April 19, 2022

I took my Lexus RX in for diagnostic and on Blind Spot monitor check with Fresno Lexus on April 2022. I met with Jake who provide excellent service. He was honest, thorough, knowledgeable, and helpful. More

by May
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Apr 19, 2022 -

May responded

Verified

Apr 20, 2022 -

Fresno Lexus responded

Hi May, we are so pleased to hear that Jake went the extra mile to get you back on the road in no time! You know you're always welcome to come back to see us anytime you want! Thanks so much again! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

April 16, 2022

I am always more than satisfied with my Fresno Lexus service, and this was no exception! Warm welcome, return of Customer Service Car after long absence, and delivery of MY car to MY home the next day. More

by Mimi
Recommend Dealer
Yes
Employees Worked With
Jake De Bussey
Apr 18, 2022 -

Fresno Lexus responded

Hi Mimi, it truly makes us happy to hear that you always receive the service that you're looking for! We appreciate your feedback and hope to see you soon! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

March 24, 2022

I bought my Lexus in 2017 and I have been very happy with the car and their outstanding service department it is the best I have ever had. I was just there on March 15th for service, Scotty was the service More

by kellskat3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scotty
Mar 25, 2022 -

Fresno Lexus responded

It truly makes us happy to hear that Scotty always goes the extra mile to take such great care of you! We truly appreciate your loyalty to us and we look forward to many more years to come! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

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