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Fresno Lexus

Fresno, CA

4.8
154 Reviews

777 West Palmdon Drive

Fresno, CA

93704

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Showing 154 reviews

April 21, 2022

We brought our car after it was vandalized at the Amtrak station. We worked with Jessie who was very professional and kept us informed during the whole process. I have dealt with Lexus before and have alway More

by elviracosta1984
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie
Apr 22, 2022 -

Fresno Lexus responded

It's wonderful to hear that Jessie made sure you left a satisfied customer! We hope your car is running like new and please let us know if there is anything else we can help you with! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

April 19, 2022

I took my Lexus RX in for diagnostic and on Blind Spot monitor check with Fresno Lexus on April 2022. I met with Jake who provide excellent service. He was honest, thorough, knowledgeable, and helpful. More

by May
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Apr 19, 2022 -

May responded

Verified

Apr 20, 2022 -

Fresno Lexus responded

Hi May, we are so pleased to hear that Jake went the extra mile to get you back on the road in no time! You know you're always welcome to come back to see us anytime you want! Thanks so much again! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

April 16, 2022

I am always more than satisfied with my Fresno Lexus service, and this was no exception! Warm welcome, return of Customer Service Car after long absence, and delivery of MY car to MY home the next day. More

by Mimi
Recommend Dealer
Yes
Employees Worked With
Jake De Bussey
Apr 18, 2022 -

Fresno Lexus responded

Hi Mimi, it truly makes us happy to hear that you always receive the service that you're looking for! We appreciate your feedback and hope to see you soon! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

March 24, 2022

I bought my Lexus in 2017 and I have been very happy with the car and their outstanding service department it is the best I have ever had. I was just there on March 15th for service, Scotty was the service More

by kellskat3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scotty
Mar 25, 2022 -

Fresno Lexus responded

It truly makes us happy to hear that Scotty always goes the extra mile to take such great care of you! We truly appreciate your loyalty to us and we look forward to many more years to come! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

March 17, 2022

The staff is always so nice and friendly and asks if you have been helped More

by rochellelatona
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Mar 18, 2022 -

Fresno Lexus responded

We are thrilled to hear that you always receive the best service from us! Please let us know if there is anything else we can do for you! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

March 03, 2022

Andrew is amazing! By far one of the best employee that dealership has. My spouse and I both recently purchased our Lexus and can’t rave enough. I was skeptical coming More

by eaglematt2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Schroeder, Irene
Mar 07, 2022 -

Fresno Lexus responded

We're pleased to see that Andrew was accommodating during your car-buying experience and we hope you both are loving your new Lexus. Thanks for this quality review and we hope to see you soon. Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

February 28, 2022

Ben was my service advisor during my visit on Saturday, February 19. My experience has always been fast and friendly. I highly recommend Fresno Lexus. More

by A. Hernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
Mar 01, 2022 -

Fresno Lexus responded

We are so proud of Ben and his efforts to provide you with the service visit that you were looking for! We look forward to serving you again soon! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

February 19, 2022

Jake with Fresno Lexus gave outstanding customer service. He communicated throughout the day on the status of the service on my vehicle. He was polite, & professional. More

by C_Flower Power
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Feb 21, 2022 -

Fresno Lexus responded

Jake is awesome and we will be suer to let him know about your fantastic feedback! Please let us know if there is anything else we can help you with. Regards, Mike Gibson General Manager Customercare@fresnolexus.com

February 16, 2022

Scotty Vang is great! Highly recommended. Ask for Scotty when you call for service. He stayed late to return my vehicle to me. More

by edwardslaw_2000
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scotty Vang
Feb 17, 2022 -

Fresno Lexus responded

Scotty is awesome and we will be sure to let him know about your 5-star review! We look forward to hearing from you again! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

January 30, 2022

Fresno Lexus by far is one of the top dealers I’ve dealt with. I’m on my 3rd Lexus purchase and for the past 10 years every employee’s work ethic here continues to be exemplary in my books. From the sales More

by Lorena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All of the Fresno Lexus Team
Jan 31, 2022 -

Fresno Lexus responded

Lorena, we are thrilled to hear that you are impressed with our sales and service team! We truly appreciate your loyalty and look forward to working with you for many more years to come! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

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