Fresno Lexus

Went in for my 10,000 mile service. In and out in about an hour. When I was in the waiting room, Jack my salesmen, saw me took the time to ask me how I was doing and how my RX350l was In and out in about an hour. When I was in the waiting room, Jack my salesmen, saw me took the time to ask me how I was doing and how my RX350l was and if I needed anything. He gat me a refill on my car care kit at no charge. All in all, always a pleasure to go in there. More

Mike Gibson, Jake in Service make the entire Lexus experience wonderful. The customers needs come first. experience wonderful. The customers needs come first. More

My experience with the service center was fantastic. Madison went above and beyond to keep me informed throughout the process. Madison went above and beyond to keep me informed throughout the process. More

Melissa and Michael were great on providing us with the necessary information on our New Lexus. Great job Lexus. Great experience. necessary information on our New Lexus. Great job Lexus. Great experience. More

Quick, efficient, and great customer service. Battery was bad and they were able to replace it within 2 1/2 hours. Plus they washed my car. Great job! Battery was bad and they were able to replace it within 2 1/2 hours. Plus they washed my car. Great job! More

recently used the Lexus dealer and the service was superb! super friendly well t least the gentleman I was felt with Jesse.I recieved if I needed anything at he dealer ship while I wait for my vehicle superb! super friendly well t least the gentleman I was felt with Jesse.I recieved if I needed anything at he dealer ship while I wait for my vehicle , they took video under and around my car so I could be aware of anything wrong. then a texts saying my vehicle was ready for pickup. I was out of there in 2hours or so. Thank You Jesse and Fresno Lexus More

Best Lexua service experience. Jake definitely earned 100% on a customer service experience. I will keep coming back. Keep up the great work. Jake definitely earned 100% on a customer service experience. I will keep coming back. Keep up the great work. More

I called on Friday the 12th of August to schedule an appointment for service on Monday the 15th. I was told there were no appointments available but they would try to squeeze me in and to be there at 8 appointment for service on Monday the 15th. I was told there were no appointments available but they would try to squeeze me in and to be there at 8 am. I arrived at 7:40 and was immediately checked in by Jesse. I explained that the front brake rotors likely needed to be turned or replaced. I was pleased with the reception I got from Jesse. I received a text from Jesse at 11 am telling me my car was ready to be picked up. I was surprised it was done so quickly. Great work Fresno Lexus!!!! My brake issue is totally resolved, it now stops without drama and shaking. Thanks again to Jesse for the warm reception and prompt service. Lenny Reid More

Madison was a nice change, enjoyed her personality. Driver was friendly. Cashier was polite. Car wash is always nice, just windows need a dryer towel so doesn't streak. Driver was friendly. Cashier was polite. Car wash is always nice, just windows need a dryer towel so doesn't streak. More

Nicholas was great. My driver was awesome. Appreciate all the good work on my car. Thanks My driver was awesome. Appreciate all the good work on my car. Thanks More