Fresno Lexus
Fresno, CA
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Best Lexua service experience. Jake definitely earned 100% on a customer service experience. I will keep coming back. Keep up the great work. Jake definitely earned 100% on a customer service experience. I will keep coming back. Keep up the great work. More
I called on Friday the 12th of August to schedule an appointment for service on Monday the 15th. I was told there were no appointments available but they would try to squeeze me in and to be there at 8 appointment for service on Monday the 15th. I was told there were no appointments available but they would try to squeeze me in and to be there at 8 am. I arrived at 7:40 and was immediately checked in by Jesse. I explained that the front brake rotors likely needed to be turned or replaced. I was pleased with the reception I got from Jesse. I received a text from Jesse at 11 am telling me my car was ready to be picked up. I was surprised it was done so quickly. Great work Fresno Lexus!!!! My brake issue is totally resolved, it now stops without drama and shaking. Thanks again to Jesse for the warm reception and prompt service. Lenny Reid More
Madison was a nice change, enjoyed her personality. Driver was friendly. Cashier was polite. Car wash is always nice, just windows need a dryer towel so doesn't streak. Driver was friendly. Cashier was polite. Car wash is always nice, just windows need a dryer towel so doesn't streak. More
Scotty was amazing! Very helpful and understanding. Tech was understanding in fixing my vehicle and kept it overnight and found the issue! Vehicle was done quick too! Lo Very helpful and understanding. Tech was understanding in fixing my vehicle and kept it overnight and found the issue! Vehicle was done quick too! Love Fresno Lexus! More
We were very happy to have been taken through the lease process by Jack Baines and Candalario in finance.. Jack took time to show us a lot of features, including the emergency medical services button. Ast process by Jack Baines and Candalario in finance.. Jack took time to show us a lot of features, including the emergency medical services button. Astonishingly we used this service on our way home from the dealership because we witnessed a three vehicle accident with injuries. I recommend Lexus to all persons for their buying or leasing needs! More
The Service Advisor Jake was professional, knowledgeable and very helpful in making my service easy. I am always satisfied with his service. Thank you Jake. and very helpful in making my service easy. I am always satisfied with his service. Thank you Jake. More
Jesse was my main contact for service on my Lexus-SUPERB! He handled everything in a professional quick manner. My car was expertly serviced and ready the next day. Jesse procured a loner car immediately He handled everything in a professional quick manner. My car was expertly serviced and ready the next day. Jesse procured a loner car immediately so there was no delay in getting home. Excellent Service! More
Service Advisor was professional, knowledgeable, and accommodating in arranging service of my vehicle. Service was done to my satisfaction in a timely manner. accommodating in arranging service of my vehicle. Service was done to my satisfaction in a timely manner. More