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Fresno Lexus

Fresno, CA

4.8
154 Reviews

777 West Palmdon Drive

Fresno, CA

93704

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Showing 154 reviews

September 03, 2022

Best Lexua service experience. Jake definitely earned 100% on a customer service experience. I will keep coming back. Keep up the great work. More

by Borne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Sep 06, 2022 -

Fresno Lexus responded

It truly makes us happy to hear that Jake worked hard to provide you with a positive visit! Hope to see you again! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

August 17, 2022

I called on Friday the 12th of August to schedule an appointment for service on Monday the 15th. I was told there were no appointments available but they would try to squeeze me in and to be there at 8 More

by Lenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Aug 18, 2022 -

Fresno Lexus responded

Hi Lenny, we are ecstatic to hear that Jesse and our team got you in and back on the road as soon as possible! Please never hesitate to let us know if we can help you with anything else! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

August 12, 2022

Madison was a nice change, enjoyed her personality. Driver was friendly. Cashier was polite. Car wash is always nice, just windows need a dryer towel so doesn't streak. More

by Cheri Bivings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Madison and Victor
Aug 16, 2022 -

Fresno Lexus responded

Hi Cheri, we are thrilled to hear that Madison made sure you left a happy customer! Thank you for your feedback and we hope to hear from you again! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

August 04, 2022

Nicholas was great. My driver was awesome. Appreciate all the good work on my car. Thanks More

by No name
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Aug 05, 2022 -

Fresno Lexus responded

Nicholas is awesome and we ill be sure to let him know about your kind words! Hope to see you again! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

July 20, 2022

Scotty was amazing! Very helpful and understanding. Tech was understanding in fixing my vehicle and kept it overnight and found the issue! Vehicle was done quick too! Lo More

by RIKSTAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scotty
Jul 21, 2022 -

Fresno Lexus responded

We're more than happy to hear that your experience was nothing short of stellar with Scotty. Please let us know if there is anything else we can do for you! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

June 29, 2022

I was satisfied with the service I received and the way they took care of me More

by Lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Jun 30, 2022 -

Fresno Lexus responded

We are so happy to hear that you enjoyed your recent visit with us! Can't wait to see you again! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

June 25, 2022

We were very happy to have been taken through the lease process by Jack Baines and Candalario in finance.. Jack took time to show us a lot of features, including the emergency medical services button. Ast More

by Clovis customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Baines, Candalerio
Jun 27, 2022 -

Fresno Lexus responded

It's a pleasure to hear that our team made sure you had an enjoyable visit! Thank you for this great review and we hope to see you again! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

May 14, 2022

The Service Advisor Jake was professional, knowledgeable and very helpful in making my service easy. I am always satisfied with his service. Thank you Jake. More

by jmwilson46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake DeBussey
May 16, 2022 -

Fresno Lexus responded

We thrive on positive feedback from all our guests and are so happy to hear you had a pleasant experience with Jake. Thank you for always choosing us and we hope to see you again soon! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

April 27, 2022

Jesse was my main contact for service on my Lexus-SUPERB! He handled everything in a professional quick manner. My car was expertly serviced and ready the next day. Jesse procured a loner car immediately More

by parsonsranch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Cervantes
Apr 27, 2022 -

Fresno Lexus responded

Jesse is an outstanding asset to us here and always makes sure our customers go home happy. Thanks you so much for your feedback and we hope to see you again soon! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

April 22, 2022

Service Advisor was professional, knowledgeable, and accommodating in arranging service of my vehicle. Service was done to my satisfaction in a timely manner. More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty Vang
Apr 25, 2022 -

Fresno Lexus responded

Hi John, we are ecstatic to hear that you enjoyed your service experience here with us! Thank you for stopping by and we hope to see you again! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

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