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Fresno Lexus

Fresno, CA

Overview
Reviews
4.8
154 Reviews
Call Dealership (559) 354-5500

777 West Palmdon Drive

Fresno, CA

93704

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Showing 154 reviews

November 01, 2022

Great Service always. All services were explained in detail before and after all services were made More

by rauldac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse, service consultant
Report | Print
Nov 02, 2022 -

Fresno Lexus responded

Hi Raul, we are proud of our team and their efforts to provide you with a positive visit! Thanks for this quality review and we hope to see you soon. Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

October 21, 2022

Always very helpful and on time with appointments. Easy to deal with not pushy like most places and put customer first . More

by aa559559
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mellissa , Sahm
Report | Print
Oct 24, 2022 -

Fresno Lexus responded

We're so happy to hear our team always provides quality service! Thank you for choosing us! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

October 07, 2022

What great service they give! I'm always so amazed by their efficiency and willingness to cater to their customers. This is the 5th RX350 that I've owned from them and the service More

by sophieab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scotty , Harvender
Report | Print
Oct 10, 2022 -

Fresno Lexus responded

We are so happy that you always have a positive service experience whenever you come in! Thank you for your loyalty and we look forward to working with you again! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

September 30, 2022

Fresno Lexus is extremely efficient, knowledgeable, and welcoming. Everyone goes out of their way always! More

by JMGoldfinch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Oct 03, 2022 -

Fresno Lexus responded

It truly makes us happy to see that you always receive the 5-star service that you're looking for! We hope to see you again soon! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

September 29, 2022

Went in for my 10,000 mile service. In and out in about an hour. When I was in the waiting room, Jack my salesmen, saw me took the time to ask me how I was doing and how my RX350l was More

by Dana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Jake
Report | Print
Sep 30, 2022 -

Fresno Lexus responded

Dana, we are thrilled to hear that Jack worked hard to provide you with a memorable service visit! If you ever need anything, feel free to stop by and see us again! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

September 27, 2022

Mike Gibson, Jake in Service make the entire Lexus experience wonderful. The customers needs come first. More

by carlene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Debussey
Report | Print
Sep 28, 2022 -

Fresno Lexus responded

We are so happy that our service team worked hard to provide you with a memorable visit! We can't wait to see you again! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

September 24, 2022

My experience with the service center was fantastic. Madison went above and beyond to keep me informed throughout the process. More

by Kmillergal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Madison
Report | Print
Sep 26, 2022 -

Fresno Lexus responded

We are glad that Madison made sure you had a positive service visit! We look forward to working with you again! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

September 20, 2022

Melissa and Michael were great on providing us with the necessary information on our New Lexus. Great job Lexus. Great experience. More

by Benbarnes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Report | Print
Sep 21, 2022 -

Fresno Lexus responded

We are so happy that Melissa and Michael made sure you had a fantastic visit! Please let us know if we can help you with anything else! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

September 15, 2022

Quick, efficient, and great customer service. Battery was bad and they were able to replace it within 2 1/2 hours. Plus they washed my car. Great job! More

by Cassandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Madison
Report | Print
Sep 16, 2022 -

Fresno Lexus responded

Cassandra, it pleases us to see that you had a quick and easy experience! We look forward to seeing you at your next service visit! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

September 08, 2022

recently used the Lexus dealer and the service was superb! super friendly well t least the gentleman I was felt with Jesse.I recieved if I needed anything at he dealer ship while I wait for my vehicle More

by gkgarlin
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Sep 09, 2022 -

Fresno Lexus responded

It pleases us to hear that Jesse worked hard to get you in and out as soon as possible! Thanks for choosing us and we hope to see you again! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

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