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Fresno Lexus

Fresno, CA

4.9
160 Reviews

777 West Palmdon Drive

Fresno, CA

93704

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Showing 160 reviews

March 22, 2023

I got my car's splash guard replaced at Fresno Lexus. Jake was the Service Advisor who handled my request and the follow-up. Jake was very proactive in informing me about the progress of the repair, t More

by vivekprabhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Mar 24, 2023 -

Fresno Lexus responded

We appreciate your stars! It's wonderful to hear Jake went above and beyond to ensure you were taken care of. We hope to provide you with another excellent visit soon! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

Mar 24, 2023 -

vivekprabhu responded

Definitely, Fresno Lexus is my GoTo place for getting my car serviced and detailed. I have been a happy customer for 5 years.

February 22, 2023

Outstanding service provided by Jesse. Knowledgeable and attentive, he is my go to guy when it’s time to get my vehicle serviced. Thanks Jesse More

by davidbuchanan9538
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Cervantes
Feb 23, 2023 -

Fresno Lexus responded

Thank you, David! We strive to provide high-quality service and we're so proud of Jesse for always delivering. We look forward to working with you again soon! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

January 15, 2023

My service advisor was so friendly and professional. I felt very comfortable with his explanation of my problem and his professional solution. I would recommend Fresno Lexus to anyone who needs fine ser More

by gbettencourt58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew G Schroeder and Stacy Sanchez
Jan 16, 2023 -

Fresno Lexus responded

It's our job to take care of you & we're thrilled you enjoyed your visit with us! We look forward to working with you again soon. Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

December 12, 2022

Adam was my service advisor. He was terrific and professional. He explained everything and kept me updated throughout the service. More

by Suzi Hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Dec 14, 2022 -

Fresno Lexus responded

Hi Suzi, we're so happy to read about your visit. Our team works hard to provide a quality experience and we're thrilled we've delivered. Until next time! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

December 09, 2022

Jesse Cervantes was fabulous. He was very professional, attentive, and addressed all of my concerns. More

by Tamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Dec 12, 2022 -

Fresno Lexus responded

Thank you for your stellar rating, Tamara! We're so proud of Jesse for ensuring you were taken care of. Visit us again soon! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

November 13, 2022

From start to finish my service from Fresno Lexus was excellent….The best that I have had from any other dealership that I have ever done business with…. More

by Jastimmell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Nov 14, 2022 -

Fresno Lexus responded

Thank you for your stars! We are thrilled to hear that our team worked hard to provide you with a memorable visit! If you ever need anything, feel free to stop by and see us again! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

November 01, 2022

Great Service always. All services were explained in detail before and after all services were made More

by rauldac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse, service consultant
Nov 02, 2022 -

Fresno Lexus responded

Hi Raul, we are proud of our team and their efforts to provide you with a positive visit! Thanks for this quality review and we hope to see you soon. Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

October 21, 2022

Always very helpful and on time with appointments. Easy to deal with not pushy like most places and put customer first . More

by aa559559
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mellissa , Sahm
Oct 24, 2022 -

Fresno Lexus responded

We're so happy to hear our team always provides quality service! Thank you for choosing us! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

October 07, 2022

What great service they give! I'm always so amazed by their efficiency and willingness to cater to their customers. This is the 5th RX350 that I've owned from them and the service More

by sophieab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scotty , Harvender
Oct 10, 2022 -

Fresno Lexus responded

We are so happy that you always have a positive service experience whenever you come in! Thank you for your loyalty and we look forward to working with you again! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

September 30, 2022

Fresno Lexus is extremely efficient, knowledgeable, and welcoming. Everyone goes out of their way always! More

by JMGoldfinch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Oct 03, 2022 -

Fresno Lexus responded

It truly makes us happy to see that you always receive the 5-star service that you're looking for! We hope to see you again soon! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

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