Fresno Lexus
Fresno, CA
Filter Reviews by Keyword
By Type
Showing 160 reviews
Very pleased with my 30,000 mile service. It was performed timely with a detailed explanation of items checked, along with a detailed video and checklist of findings and recommendations. My S It was performed timely with a detailed explanation of items checked, along with a detailed video and checklist of findings and recommendations. My Service Advisor, Ricardo Pichardo, was friendly and professional. More
This was my second lease for a Lexus UX F Sport. In both cases, have my transaction handled by Irene Lewy has been a great pleasure. Irene is very professional, but also friendly. She was able an In both cases, have my transaction handled by Irene Lewy has been a great pleasure. Irene is very professional, but also friendly. She was able answer all of my questions accurately, and I feel confident that she provided the best service possible! Speaking of service, their Service Department has always been very accommodating, and have done great work for me in a timely fashion. More
Love our new car! But technology, oh my! Aaron was the best salesperson I’ve ever had the chance to me. He was so informative & not pushy. The best sales person ever. But technology, oh my! Aaron was the best salesperson I’ve ever had the chance to me. He was so informative & not pushy. The best sales person ever. Great work, keep going More
Brought my 2020 RX350 for scheduled maintenance. An error had been made when scheduling the appointment on what services were necessary. Tevin Ivy immediately advised me that I would need to leav An error had been made when scheduling the appointment on what services were necessary. Tevin Ivy immediately advised me that I would need to leave the car all day. He provided a courtesy vehicle that I could put my husband's walker in. I had a concern about opening and closing the hatch. Tevin and at least 2 other employees worked until they determined what the problem was and explained to me why I was having a problem. It is such a joy to deal with someone like Tevin, that made bring my car in for service a great experience, not a chore! More
Moe provided useful information about the different models. He ordered our new car and kept us informed as to when it would arrive. He has called to see if there is anything else he can do. When I was models. He ordered our new car and kept us informed as to when it would arrive. He has called to see if there is anything else he can do. When I was meeting with Darlene at the dealership, he popped in again to see if everything was ok. More
Great, Professional service. recommend it . the only reason I gave 4 stars not 5 is the waiting time which was longer than expected. everything else was excellent recommend it . the only reason I gave 4 stars not 5 is the waiting time which was longer than expected. everything else was excellent More