Fresno Lexus
Fresno, CA
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Excellent customer service. I’m never disappointed. I had the sweetest service man this past week named Scotty keep up the great work. I’m never disappointed. I had the sweetest service man this past week named Scotty keep up the great work. More
Always excellent customer service! Every experience or interaction with service representatives have been great. Fresno Lexus reps always go above and beyond to ensure that we’ve felt Every experience or interaction with service representatives have been great. Fresno Lexus reps always go above and beyond to ensure that we’ve felt valued as a customers! More
Excellent customer service and communication from drop off to pick up. Love the mechanic video and having all questions answered by the video presentation. Scotty has been my best service manager. Always off to pick up. Love the mechanic video and having all questions answered by the video presentation. Scotty has been my best service manager. Always returns my texts or calls and is kind, professional, courteous and accommodating with my busy schedule. I trust Lexus of Fresno and all staff to do high quality, meticulous service always. Thank you for being the best! More
Very pleased with my 30,000 mile service. It was performed timely with a detailed explanation of items checked, along with a detailed video and checklist of findings and recommendations. My S It was performed timely with a detailed explanation of items checked, along with a detailed video and checklist of findings and recommendations. My Service Advisor, Ricardo Pichardo, was friendly and professional. More
This was my second lease for a Lexus UX F Sport. In both cases, have my transaction handled by Irene Lewy has been a great pleasure. Irene is very professional, but also friendly. She was able an In both cases, have my transaction handled by Irene Lewy has been a great pleasure. Irene is very professional, but also friendly. She was able answer all of my questions accurately, and I feel confident that she provided the best service possible! Speaking of service, their Service Department has always been very accommodating, and have done great work for me in a timely fashion. More
Love our new car! But technology, oh my! Aaron was the best salesperson I’ve ever had the chance to me. He was so informative & not pushy. The best sales person ever. But technology, oh my! Aaron was the best salesperson I’ve ever had the chance to me. He was so informative & not pushy. The best sales person ever. Great work, keep going More
Brought my 2020 RX350 for scheduled maintenance. An error had been made when scheduling the appointment on what services were necessary. Tevin Ivy immediately advised me that I would need to leav An error had been made when scheduling the appointment on what services were necessary. Tevin Ivy immediately advised me that I would need to leave the car all day. He provided a courtesy vehicle that I could put my husband's walker in. I had a concern about opening and closing the hatch. Tevin and at least 2 other employees worked until they determined what the problem was and explained to me why I was having a problem. It is such a joy to deal with someone like Tevin, that made bring my car in for service a great experience, not a chore! More