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Fresno Lexus

Fresno, CA

4.8
154 Reviews

777 West Palmdon Drive

Fresno, CA

93704

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Showing 154 reviews

April 10, 2024

You can’t beat the service and hospitality you receive when you visit Fresno Lexus! More

by Gibster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimetri Reynosa
Apr 11, 2024 -

Fresno Lexus responded

Thank you for the glowing review, Gibster! We're thrilled to hear that you had a wonderful experience with us. Providing top-notch service and hospitality is always our top priority. We appreciate your kind words and hope to see you again soon! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

March 27, 2024

Excellent customer service. I’m never disappointed. I had the sweetest service man this past week named Scotty keep up the great work. More

by lupelglo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scotty
Mar 28, 2024 -

Fresno Lexus responded

Hi Lupelglo, thank you for your kind words! We're thrilled to hear about your positive experience with our service team, especially Scotty. We appreciate your loyalty and look forward to serving you again in the future. Take care! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

March 26, 2024

Always excellent customer service! Every experience or interaction with service representatives have been great. Fresno Lexus reps always go above and beyond to ensure that we’ve felt More

by Candiceposton4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin
Mar 27, 2024 -

Fresno Lexus responded

Thank you so much for the kind words, Candice! We are thrilled to hear that you consistently receive excellent customer service at Fresno Lexus. Our team is dedicated to going above and beyond to make sure our customers feel valued. We appreciate your loyalty and look forward to serving you again soon! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

March 25, 2024

Excellent customer service and communication from drop off to pick up. Love the mechanic video and having all questions answered by the video presentation. Scotty has been my best service manager. Always More

by Jeanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scotty Vang
Mar 26, 2024 -

Fresno Lexus responded

Jeanie, thank you so much for your kind words and 5-star review! We're thrilled to hear that you had an excellent experience with us, especially with Scotty. We appreciate your trust and loyalty, and we look forward to serving you again! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

March 23, 2024

Very pleased with my 30,000 mile service. It was performed timely with a detailed explanation of items checked, along with a detailed video and checklist of findings and recommendations. My S More

by Jim_EstherGrimes08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Pichardo
Mar 25, 2024 -

Fresno Lexus responded

Jim, thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that Ricardo delivered a great experience with your 30,000-mile service. We appreciate your feedback and look forward to serving you again in the future. Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

March 22, 2024

This was my second lease for a Lexus UX F Sport. In both cases, have my transaction handled by Irene Lewy has been a great pleasure. Irene is very professional, but also friendly. She was able an More

by Rocky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irene Lewy
Mar 25, 2024 -

Fresno Lexus responded

Rocky, thank you for sharing your positive experience with Irene and our Service Department! We're thrilled to hear that Irene was able to provide you with exceptional service and that our team took great care of you. We appreciate your loyalty and look forward to serving you again in the future! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

March 19, 2024

What a great experience, Justin is awesome! I really appreciated the communication and his positive attitude! More

by Nikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 20, 2024 -

Fresno Lexus responded

Hi Nikki, thank you so much for the kind words! We're thrilled to hear that you had a great experience with Justin. We strive to provide top-notch communication and positivity to all of our clients. We look forward to serving you again in the future! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

March 14, 2024

Great service. In and out quickly. Service consultant very helpful and takes care of my needs. More

by Car #2
Recommend Dealer
Yes
Employees Worked With
Scotty Vang
Mar 15, 2024 -

Fresno Lexus responded

Thank you for the positive feedback! We're thrilled to hear that you had a great experience with our service consultant. Providing efficient and helpful service is our top priority. We appreciate your business and look forward to serving you again in the future. Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

February 28, 2024

Love our new car! But technology, oh my! Aaron was the best salesperson I’ve ever had the chance to me. He was so informative & not pushy. The best sales person ever. More

by pindle143
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron, Darlene
Feb 29, 2024 -

Fresno Lexus responded

Hi pindle143, thank you for sharing your positive experience with us! We’re thrilled to hear that you love your new car and had a great interaction with Aaron. We appreciate your kind words and look forward to serving you again in the future. Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

Mar 05, 2024 -

pindle143 responded

Great staff all the way around!

February 23, 2024

Brought my 2020 RX350 for scheduled maintenance. An error had been made when scheduling the appointment on what services were necessary. Tevin Ivy immediately advised me that I would need to leav More

by Peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Ivy
Feb 26, 2024 -

Fresno Lexus responded

Peggy, we are thrilled to hear about your positive experience with Tevin at our service center! Providing exceptional customer service is our priority, and we're glad to hear that Tevin went above and beyond to ensure your satisfaction. We appreciate your feedback and look forward to serving you again! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511