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Fresno Lexus

Fresno, CA

4.9
160 Reviews

777 West Palmdon Drive

Fresno, CA

93704

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Showing 160 reviews

November 18, 2020

I leased a Lexus on 10/31/2020 Tom Tostenson was very helpful and made us feel very comfortable. Was very informative and not xxxxx which I really appreciated, he explained the features of the vehicle an More

by Jessie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tostenson also talked toTevin and other nice people
Nov 20, 2020 -

Fresno Lexus responded

Hi Jessie, we are thrilled to hear that Tom went the extra mile to get you into a new car! We hope you're loving your new Lexus and please do not hesitate to let us know if there is anything else we can do for you! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

Nov 22, 2020 -

Jessie responded

Thank you, Lexus team I can’t remember all your names but there were several of you who were very nice and helpful.

October 25, 2020

Brought my car in for service and was out within an hour and a half. Eric kept me updated on the progress of my service. More

by pierpontbogi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Oct 26, 2020 -

Fresno Lexus responded

We are proud to hear that Eric made sure you had a smooth service visit with us! Thank you for stopping by and we hope to see you again! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

October 21, 2020

great customer service as always Jesse in the service dept went above and got everything handled promptly and always makes me feel welcomed and keeps me informed with updates More

by Eli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Oct 22, 2020 -

Fresno Lexus responded

Hi Eli, We are thrilled to see that Jesse went the extra mile to make sure you left a happy customer! Thank you so much for choosing us and we can't wait to see you again! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

September 30, 2020

Went down for a test drive on a Thursday. Came back Friday for the car. No personal haggling. We arranged everything on the phone and text messaging. In fact we were about to go to Southern California More

by Neil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam, Tony and Irene.
Oct 01, 2020 -

Fresno Lexus responded

Hi Neil, we want nothing but the best for our customers and we're so happy you had such a great experience with us! Congrats on your new car and we look forward to working with you again! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

September 18, 2020

Excellent and great service. People are always friendly and eager to help. Especially my service consultant Harry Cha. Lexus is number one. Thank you Lexus! 👍 More

by loumar2u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Sep 22, 2020 -

Fresno Lexus responded

We thrive on positive feedback from all our guests and are so happy to hear you always have a pleasant experience! Thank you so much for choosing us and we can't wait to see you again! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

September 09, 2020

By far the easiest and best buying car experience at a dealership I have ever had. Thanks you to George and Melissa from the Internet sales department. George responded quickly to my inquiry and when I More

by Greekxican
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa, George and Al
Sep 10, 2020 -

Fresno Lexus responded

It's wonderful to hear that George and Melissa went the extra mile to get you into a new car! Thank you so much for choosing us and we hope to see you again! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

August 13, 2020

Very good experience purchasing my new vehicle. Mathew was my salesperson and he was awesome! He was on the lookout for the right car for me. More

by marina_magdaleno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew G
Aug 14, 2020 -

Fresno Lexus responded

You deserve nothing but the best, and we're grateful to know Matthew provided you with nothing less than that! We'd like to congratulate you on your new vehicle and should you ever have any questions, please don't hesitate to ask! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

May 13, 2020

Great attention to detail and wonderful communication. One of the best car leasing experiences I've had and this is my fourth Lexus. The entire staff Sahm, George and Michael were great. More

by Markham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sahm, George and Michael
May 15, 2020 -

Fresno Lexus responded

It's a team effort here every day, as we strive to provide our customers with the best service possible. Congrats on your new ride and we can't wait to see you again! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

February 26, 2020

Great experience and customer service. George, Sahm, and Michael were all very helpful and made the experience smooth and easy. I love the new car. More

by j_lugo10
Recommend Dealer
Yes
Employees Worked With
George, Sahm, Michael
Feb 26, 2020 -

Fresno Lexus responded

It's a team effort here every day, as we strive to provide our customers with the best service possible. We hope that your new car brings you happiness for years to come. If you need anything else down the road, please don't hesitate to call. Regards, Mike Gibson General Manager Customercare@fresnolexus.com

January 23, 2020

Great customer service and the staff really cares about the customer having a pleasant experience. Car done ahead of time and in excellent condition. I hope everyone gets the same service. More

by fyrhogjim
Recommend Dealer
Yes
Employees Worked With
Jake
Jan 23, 2020 -

Fresno Lexus responded

We can't thank you enough for your kind words! We're more than happy to hear that your experience was nothing short of stellar. We can't wait to see you again soon! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

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