Fresno Lexus
Fresno, CA
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I have never not had 5 star service at this dealership. Friendly, courteous and openly desiring to please. Thank your for your consistent hiring of excellent employees. Friendly, courteous and openly desiring to please. Thank your for your consistent hiring of excellent employees. More
We recently had our car serviced at Fresno Lexus. The staff were very professional and helpful. Jesse Cervantes was our service professional and we felt very confident leaving our vehicle in his care. staff were very professional and helpful. Jesse Cervantes was our service professional and we felt very confident leaving our vehicle in his care. More
My recent service visit to Fresno Lexus was perfectly managed by service rep Erik Ucelo. Throughout the process he was friendly, courteous and very responsive to my questions and concerns. He was able t managed by service rep Erik Ucelo. Throughout the process he was friendly, courteous and very responsive to my questions and concerns. He was able to quickly set me up with a loaner vehicle and, throughout the day, he provided me with timely text/call progress updates on the repairs and service being performed on my RX 350. I was also very impressed and pleased with the way the service department completed the requested services and had my vehicle ready for pick up WHEN PROMISED. In short, the entire experience was EXCELLENT and I highly recommend the Fresno Lexus service department for all Lexus service/repairs! More
Always a great experience. Just had my first tuneup. Jon handled my visit with professional and friendly attitude. They worked hard to get me out of there as soon as possible. handled my visit with professional and friendly attitude. They worked hard to get me out of there as soon as possible. More
Excellent all around service. Service completed ahead of time. My car was returned very clean. I was kept well informed as when the service was completed time. My car was returned very clean. I was kept well informed as when the service was completed More
Love Fresno Lexus, everyone you deal with are kind and professional. Jesse my service rep is great. We have bought 3 vehicles from Fresno Lexus too. They make the entire buying and owning process so wo professional. Jesse my service rep is great. We have bought 3 vehicles from Fresno Lexus too. They make the entire buying and owning process so worth it. And of course I love my car. Kept my 2013 RX 350 and bought another one in 2019. More
Took my car in for the 1st service and received excellent customer service from Jon in the Service Department. Thanks Jon! I will ask for you when we return for the 2nd service! customer service from Jon in the Service Department. Thanks Jon! I will ask for you when we return for the 2nd service! More
Jesse is outstanding service advisor. He got me out in less than 2 hours, considering a long lines of cars waiting for service. Very professional and I would like him to be my service advisor for my futur less than 2 hours, considering a long lines of cars waiting for service. Very professional and I would like him to be my service advisor for my future appointments. Well done Jesse and keep up the good work and your outstanding service. More
Fresno Lexus is committed to providing the customer with excellent service. The service department is friendly and tactful. High quality service is what you will get here. excellent service. The service department is friendly and tactful. High quality service is what you will get here. More
Lexus is such a great place to buy or lease a car. Their service afterward is superb! This is my 5th Lexus RX350 - I wouldn't even think of driving anything else! thank you, Fresno Lexus! service afterward is superb! This is my 5th Lexus RX350 - I wouldn't even think of driving anything else! thank you, Fresno Lexus! More