Back

Fresno Lexus

Fresno, CA

4.8
154 Reviews

777 West Palmdon Drive

Fresno, CA

93704

Directions

By Type

Showing 154 reviews

December 17, 2021

Great customer service, my car even came early before the date they said it will be. Irene helping us pick out the car that we want and let us know the minutes the car come in . Would recommend!!! More

by Cars lover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irene
Dec 20, 2021 -

Fresno Lexus responded

We want nothing but the best for our customers and we're so happy you had such a great experience with Irene! We hope you're loving your new ride and we hope to see you again shortly. Regards, Mike Gibson General Manager Customercare@fresnolexus.com

October 27, 2021

Jesse is awesome! Great customer service will always recommend him. Keep up the good work. More

by frank.pasillas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse service
Oct 27, 2021 -

Fresno Lexus responded

We can't wait to let Jesse know about your kind words! We're so thankful that you took the time to reach out to us, and we really cannot wait to see you soon! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

October 27, 2021

Mohan is great! This is our 3rd time purchasing a vehicle with him and he treats us like his own family! We are so happy to continue to have Mohan take care of us. Great Job! Kudos to the entire team for con More

by Betsy Gonzalez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohan Bains, Michael Goertzen
Oct 29, 2021 -

Fresno Lexus responded

Hi Betsy, we are thrilled that Mohan always goes the extra mile to provide you with the service that you deserve! We hope you're loving your new ride and we can't wait to see you again! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

October 05, 2021

I took my 08 Lexus in for repair and Mr. Jesse Cervantes was assigned as our service advisor. Jesse handlers our repair needs in a courteous, professional manner. He explained our repair procedure and follo More

by Atilano_ joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Cervantes
Oct 06, 2021 -

Fresno Lexus responded

It's great to hear that Jesse went the extra mile to make sure that you got back on the road in no tine! Thank you so much for choosing us and we hope to see you back here again shortly. Regards, Mike Gibson General Manager Customercare@fresnolexus.com

September 23, 2021

Great service, Jesse was a true professional who was able to answer all my queations in regarsa to my vehicle. More

by Jairoacosta83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Sep 24, 2021 -

Fresno Lexus responded

We're more than happy to hear that your experience was nothing short of stellar with Jesse. We look forward to working with you again! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

August 20, 2021

While we already knew which Lexus we wanted, Melissa went above and beyond with the sale. No pressure and excellent customer service. Probably the best car buying experience we've had. More

by C A Norby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mellisa and Al
Aug 23, 2021 -

Fresno Lexus responded

We're pleased to see that Melissa was accommodating during your car-buying experience and we hope you're loving your new Lexus. We hope to see you again shortly! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

August 17, 2021

Irene provided very good service helped me even i was getting late to there place friendly behavior and vry good service and deal More

by Simran otal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irene
Aug 18, 2021 -

Fresno Lexus responded

We are ecstatic to hear that you had an enjoyable experience here with Irene! Can't wait to see you again! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

July 26, 2021

Irene Flores Lewy provided excellent professional 5 Star assistance in my recent purchase of a new Lexus. This was the second Lexus that I have purchased with her knowledgeable guidance. She is well informe More

by SteveLG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irene Flores Lewy
Jul 27, 2021 -

Fresno Lexus responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you always receive from Irene! We look forward to many more years together! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

July 03, 2021

Melissa is the best! I was looking for a Es 350 f sport and she found me one Exceeded my expectations she went over and beyond. Extremely happy customer More

by Jeff Tallmadge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Jul 06, 2021 -

Fresno Lexus responded

Hi Jeff, we are proud of Melissa and we will be sure to let her know about your positive words! We hope to see you again! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

June 24, 2021

Jesse was my service advisor. He provided excellent customer service. He kept me updated on my service. Thanks. More

by aigoto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Cervantes
Jun 25, 2021 -

Fresno Lexus responded

Jesse's a great asset to us here and it's no surprise he provided you with quality service and communication. Thank you for stopping by and we can't wait to see you here at your next service visit. Hope all is well. Regards, Mike Gibson General Manager Customercare@fresnolexus.com

...
10
...