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Fresno Lexus

Fresno, CA

4.9
160 Reviews

777 West Palmdon Drive

Fresno, CA

93704

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Showing 160 reviews

March 17, 2022

The staff is always so nice and friendly and asks if you have been helped More

by rochellelatona
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Mar 18, 2022 -

Fresno Lexus responded

We are thrilled to hear that you always receive the best service from us! Please let us know if there is anything else we can do for you! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

March 03, 2022

Andrew is amazing! By far one of the best employee that dealership has. My spouse and I both recently purchased our Lexus and can’t rave enough. I was skeptical coming More

by eaglematt2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Schroeder, Irene
Mar 07, 2022 -

Fresno Lexus responded

We're pleased to see that Andrew was accommodating during your car-buying experience and we hope you both are loving your new Lexus. Thanks for this quality review and we hope to see you soon. Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

February 28, 2022

Ben was my service advisor during my visit on Saturday, February 19. My experience has always been fast and friendly. I highly recommend Fresno Lexus. More

by A. Hernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
Mar 01, 2022 -

Fresno Lexus responded

We are so proud of Ben and his efforts to provide you with the service visit that you were looking for! We look forward to serving you again soon! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

February 19, 2022

Jake with Fresno Lexus gave outstanding customer service. He communicated throughout the day on the status of the service on my vehicle. He was polite, & professional. More

by C_Flower Power
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Feb 21, 2022 -

Fresno Lexus responded

Jake is awesome and we will be suer to let him know about your fantastic feedback! Please let us know if there is anything else we can help you with. Regards, Mike Gibson General Manager Customercare@fresnolexus.com

February 16, 2022

Scotty Vang is great! Highly recommended. Ask for Scotty when you call for service. He stayed late to return my vehicle to me. More

by edwardslaw_2000
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scotty Vang
Feb 17, 2022 -

Fresno Lexus responded

Scotty is awesome and we will be sure to let him know about your 5-star review! We look forward to hearing from you again! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

January 30, 2022

Fresno Lexus by far is one of the top dealers I’ve dealt with. I’m on my 3rd Lexus purchase and for the past 10 years every employee’s work ethic here continues to be exemplary in my books. From the sales More

by Lorena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All of the Fresno Lexus Team
Jan 31, 2022 -

Fresno Lexus responded

Lorena, we are thrilled to hear that you are impressed with our sales and service team! We truly appreciate your loyalty and look forward to working with you for many more years to come! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

December 17, 2021

Great customer service, my car even came early before the date they said it will be. Irene helping us pick out the car that we want and let us know the minutes the car come in . Would recommend!!! More

by Cars lover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irene
Dec 20, 2021 -

Fresno Lexus responded

We want nothing but the best for our customers and we're so happy you had such a great experience with Irene! We hope you're loving your new ride and we hope to see you again shortly. Regards, Mike Gibson General Manager Customercare@fresnolexus.com

October 27, 2021

Jesse is awesome! Great customer service will always recommend him. Keep up the good work. More

by frank.pasillas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse service
Oct 27, 2021 -

Fresno Lexus responded

We can't wait to let Jesse know about your kind words! We're so thankful that you took the time to reach out to us, and we really cannot wait to see you soon! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

October 27, 2021

Mohan is great! This is our 3rd time purchasing a vehicle with him and he treats us like his own family! We are so happy to continue to have Mohan take care of us. Great Job! Kudos to the entire team for con More

by Betsy Gonzalez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohan Bains, Michael Goertzen
Oct 29, 2021 -

Fresno Lexus responded

Hi Betsy, we are thrilled that Mohan always goes the extra mile to provide you with the service that you deserve! We hope you're loving your new ride and we can't wait to see you again! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

October 05, 2021

I took my 08 Lexus in for repair and Mr. Jesse Cervantes was assigned as our service advisor. Jesse handlers our repair needs in a courteous, professional manner. He explained our repair procedure and follo More

by Atilano_ joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Cervantes
Oct 06, 2021 -

Fresno Lexus responded

It's great to hear that Jesse went the extra mile to make sure that you got back on the road in no tine! Thank you so much for choosing us and we hope to see you back here again shortly. Regards, Mike Gibson General Manager Customercare@fresnolexus.com

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