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Fresno INFINITI

Fresno, CA

4.5
25 Reviews

711 W Palmdon Dr

Fresno, CA

93704

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25 Reviews of Fresno INFINITI

October 12, 2023

IT IS A VERY QUIET DEALERSHIP. NOT MUCH GOING ON THE AFTERNOON I WAS THERE. VERY CLEAN PLACE. More

by DSOGHIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANNY IS WHO I WORKED WITH NOT DOMINGO
October 03, 2023

Great service when we bought our QX50. Angel Cortes was the only person well dealt with which we thought was great. We weren’t pass off to a finance person. From start to finish, he saw ou More

by mikepalazuelos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise
September 01, 2023

Fresno infinity is very helpful concerning the maintenance of my vehicle. Anytime there is is an issue they respond almost immediately. The personal is awesome. More

by Drhopper2346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise in service , Mark Schultz, Domingo Macias
July 15, 2023

The service department of Fresno Infinity was both professional and courteous. Danny Eidson very accommodating to our needs. More

by Zen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Eidson, Mark Schultz
June 27, 2023

Love my Infiniti and the service I receive for my 2010 EX 35. I understand the company is developing an electric vehicle in the next year or so. My wish is that Infiniti should offer a hybrid model. Not all More

by Cecelia
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Danny
June 20, 2023

Amazing customer service, the parts department is outstanding. Very personable and highly recommend. Will go again! More

by stepharoos
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jim
May 26, 2023

Service manager Danny Eidson was very understanding in my situation overall, but I didn’t get my first time visit there as listed on the RO saying that my vehicle will get detail but it didn’t happen. More

by dannynkhou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Eidson
May 10, 2023

Every person we dealt with Lisa,Danny, Denice and Eric always kind and easy to work with! Thank You Mrs Christensen More

by RKC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa the receptionist , Mark Schultz, Domingo Macias
March 23, 2023

Went in for a complementary oil change. The manager called me a couple hours later to inform me that during inspection they found I had a front left caliper brake fluid leak. The cost would More

by rgalvan444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Edison - Service Manager
January 19, 2023

I dealt through Mark Shultz many-a-year ago; more than fifteen and, found him to be rude and, insulting...Now Danny ois on the other hand, Accommodating and, genuine... Now I'm looking for a new or use More

by arttman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Schultz
Jan 23, 2023 -

Fresno INFINITI responded

Arttman, thank you for your kind review; we are happy to pass along your comments to the team here at Fresno Infiniti! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Jan 23, 2023 -

arttman responded

Danny is one EXCELLENT SERVICE PROVIDER and, we are pretty much friends... It's Shultz that I took issue w/~! A Napoleonic complex... Art Contrestano esq...

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